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Shortcuts No Longer Working

After the most recent Firefox update for iOS, none of my shortcuts work. They’re all still there - or it looks like they are - but whenever I tap on one of them, I return… (read more)

After the most recent Firefox update for iOS, none of my shortcuts work. They’re all still there - or it looks like they are - but whenever I tap on one of them, I return to the page I was just on - no loading, no changes, no nothing. I am still on iOS 18.6.2, but this wasn’t an issue before the Firefox update.

Asked by jessica.picard3 1 month ago

Answered by jessica.picard3 1 month ago

  • Solved

The new web browser options menu

Hello, I’d like to share some feedback on the new Firefox update for iPhone. The new menu layout feels much less functional, and I’m disappointed to see that progressive… (read more)

Hello,

I’d like to share some feedback on the new Firefox update for iPhone. The new menu layout feels much less functional, and I’m disappointed to see that progressive web app support is no longer available.

In addition, I can’t find any option to share webpages by email or into apps like WhatsApp, which I used to rely on regularly. This missing feature is a major inconvenience and has led me to use Safari more often for tasks I previously preferred Firefox for.

Could you please reconsider these changes, or at least restore the ability to share webpages easily?

Thank you.

Asked by vera.marques 1 month ago

Answered by Kiki 1 month ago

  • Solved

Delete Previous Firefox Account

Greetings, How can I delete or disable my Firefox/Mozilla account when my email provider discontinued my sign in email? In other words, I no longer have access to the em… (read more)

Greetings,

How can I delete or disable my Firefox/Mozilla account when my email provider discontinued my sign in email? In other words, I no longer have access to the email attached to my Firefox account and would like to delete it.

Thanks!

Asked by baxter3156 1 month ago

Answered by Paul 1 month ago

  • Solved

Firefox on iOS 18.6.2 Signing me out of Sites

In recent weeks, I’ve been getting signed out of two sites in particular, Patreon.com and Defector.com what feels like every day. It’s a nuisance, as I subscribe to both … (read more)

In recent weeks, I’ve been getting signed out of two sites in particular, Patreon.com and Defector.com what feels like every day. It’s a nuisance, as I subscribe to both sites and read them primarily through the Firefox browser. I tried deleting all cookies and the issue has persisted. Any help is appreciated.

Asked by stephenljames93 1 month ago

Answered by Kiki 1 month ago

  • Solved

Why did Firefox start opening closed tabs?

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before. Is there actually a way to turn… (read more)

I can't find a way to turn it off in settings, but whenever I reopen the window the last tab I was on is open even if I closed it before.

Is there actually a way to turn that off?

Asked by George Robinson 1 month ago

Answered by kolmondavid 1 month ago

  • Solved

Firefox bookmarks not working properly

When I initially press on one of my Bookmarks nothing happens. I must press and hold for a moment, wait for a list of options to cascade downward and select from the list… (read more)

When I initially press on one of my Bookmarks nothing happens. I must press and hold for a moment, wait for a list of options to cascade downward and select from the list. I choose “open the Bookmark in a new tab”, and again nothing happens. But… after making the choice from the previously mentioned step, I noticed a blue banner appears reading “switch” that I also must press on for the Bookmarked page to actually load. This is far different than Firefox operated previous versions ago where when you pressed the Bookmark the page you wanted loaded immediately. No other steps needed. What happened? Why does this happen? Can the coders please revert this functionality?

On behalf of the Firefox community, I implore you to honor this request and revert to what was a simple browser function.

Thank you, MSE

Asked by msengel32 1 month ago

Answered by Kiki 1 month ago

  • Solved

latest update

Hi! Long time user of Firefox, Love it. Never had any problems until the last time I opened it and was prompted to allow Firefox to apply the new update. Well. The applyi… (read more)

Hi! Long time user of Firefox, Love it. Never had any problems until the last time I opened it and was prompted to allow Firefox to apply the new update. Well. The applying update wheel has been turning around and around for the last two days and has left Firefox completely unusable. Please help.

Asked by 1brinkman.robert 1 month ago

Answered by Kiki 1 month ago

  • Solved

what happened to being able to send webpages from my iPhone to my computer?

I used to browse on Firefox on my iPhone, and when I wanted to delve into a tiny page I would send it to my computer's Firefox. That capability seems to have gone away. … (read more)

I used to browse on Firefox on my iPhone, and when I wanted to delve into a tiny page I would send it to my computer's Firefox. That capability seems to have gone away. Is there still a way to do that? I have tried turning Desktop Site on but that doesn't seem to do anything. Help!

Asked by helena.wald 2 months ago

Answered by helena.wald 1 month ago

  • Solved

Shake to Summarize on iOS

Latest FF release announcement highlights the ability to "shake to summarize" — is this feature no yet available or is it something you have to turn on in FF iOS? The FF… (read more)

Latest FF release announcement highlights the ability to "shake to summarize" — is this feature no yet available or is it something you have to turn on in FF iOS?

The FF web browser on mac update was pretty clear about what this is and it being a new available feature. See attached.

Tried searching for this and couldn't find anything related to this new feature. Thanks for your help!

Asked by muzzle 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Download PDF impossible

Hello everyone! When I click on a PDF file download link, it opens in a web page with the address starting with "blob:" and I can't download it. The file also doesn’t ap… (read more)

Hello everyone!

When I click on a PDF file download link, it opens in a web page with the address starting with "blob:" and I can't download it. The file also doesn’t appear in my Downloads folder.

I’m on iPhone 13 Pro with IOS version 18.5. The version about Firefox is 142.1 (60552)

Do you have any idea why this is happening? Have a Nice day 🌞

Asked by s.debarba 2 months ago

Answered by Paul 2 months ago

  • Solved

Ever since last week, I can no longer log into my hotmail on firefox browser. Why?

Wow, I have asked this question at least 10 times now. I'm hoping this time I'll get an answer. Since last week, for some reason i all of a sudden can no longer log into… (read more)

Wow, I have asked this question at least 10 times now. I'm hoping this time I'll get an answer. Since last week, for some reason i all of a sudden can no longer log into my hotmail and outlook accounts. When i click on "hotmail sign in" located in my book marks, the log in page will not come up. The page seems to flash several times and then i get an emblem telling me "I cannot long in. Try again later". This has been happening for several days now. The only way i can check my email is either from my iPhone or a different browser than Firefox. Why won't Firefox allow me to log in?

Asked by maxine.malamud 2 months ago

Answered by Paul 2 months ago

  • Solved

Firefox trapped in adware scam loop

My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which tri… (read more)

My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which trigger another box from the dialer containing the same phone number. I cannot get to the FF settings or escape from that page because the pop ups immediately come back and reload the page. The site looks like appleinstantsupportpays[.]z13[.]web[.]core[.]windows[.]net. All of the online advice relates to FF on Windows or Android. How do I clear the malware from my phone?

Asked by mecarnahan 2 months ago

Answered by Paul 2 months ago