- Solved
Passwords erased and no longer remembered
I recently installed Thunderbird on a Windows 10 desktop and setup a brand new profile from scratch with multiple email accounts. It worked fine for 24hrs, with all pass… (read more)
I recently installed Thunderbird on a Windows 10 desktop and setup a brand new profile from scratch with multiple email accounts.
It worked fine for 24hrs, with all passwords saved. Following an install of some other software (CorelDraw and Adobe Suite) the computer was rebooted. On starting Thunderbird it asked for all the account passwords again. Having entered them all, and ticked the box for password manager to remember them, none of them were saved.
I tried deleting parent.lock (which I didn't think should be present once the program has been shut down), key4.db, cert9.db and pkcs.11.txt from the profile and restarted Thunderbird. It requested all of the passwords again and again none were saved.
If anyone has any further ideas as to what could be causing the problem I would be grateful.