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  • Solved

Passwords erased and no longer remembered

I recently installed Thunderbird on a Windows 10 desktop and setup a brand new profile from scratch with multiple email accounts. It worked fine for 24hrs, with all pass… (read more)

I recently installed Thunderbird on a Windows 10 desktop and setup a brand new profile from scratch with multiple email accounts.

It worked fine for 24hrs, with all passwords saved. Following an install of some other software (CorelDraw and Adobe Suite) the computer was rebooted. On starting Thunderbird it asked for all the account passwords again. Having entered them all, and ticked the box for password manager to remember them, none of them were saved.

I tried deleting parent.lock (which I didn't think should be present once the program has been shut down), key4.db, cert9.db and pkcs.11.txt from the profile and restarted Thunderbird. It requested all of the passwords again and again none were saved.

If anyone has any further ideas as to what could be causing the problem I would be grateful.

Asked by allan55 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

How to send Passwords stored in Firefox Desktop to Firefox for Android without using Firefox Sync

It's too dangerous to use Firefox Sync to send myself Passwords list to Firefox's servers once. I don't like it. For example, using QRCode and symmetric key cryptography… (read more)

It's too dangerous to use Firefox Sync to send myself Passwords list to Firefox's servers once. I don't like it.

For example, using QRCode and symmetric key cryptography, password information can be sent directly from a PC to a phone. I think so.

Asked by Ibuki 4 weeks ago

Answered by Paul 4 weeks ago

  • Solved

Google Fi Microphone Permissions

Hi, I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from t… (read more)

Hi,

I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from the Firefox dropdown prompt and I cannot find how to get it back.

When I click the dropdown menu, I see no options to enable or disable permissions. I also do not see anything listed in the Security settings of the browser. When I check the google fi settings, I see it complaining about denied permissions though.

I've attached screenshots. Does anyone know where I can revoke the blocked permissions?

Thanks,

Asked by seankdavis24 1 month ago

Answered by cor-el 1 month ago

  • Solved

Buttons for Importing/Removing Certificates missing

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates. In Firefox ver… (read more)

Hi all!, In previous versions of Firefox I could import or remove my personal certificates from Preferences->Privacy and Security->See certificates.

In Firefox version 109 I noticed those buttons are missing. How can I manage now my certificates?

 Thanks for your support!,
 Vic

Asked by morlop 1 month ago

Answered by morlop 1 month ago

  • Solved

disable Google request to use Google login for many websites

Google offers to use a Google login for many websites in the top-right corner of Firefox, for example, when I start Twitter. I don't remember this behavior more than a fe… (read more)

Google offers to use a Google login for many websites in the top-right corner of Firefox, for example, when I start Twitter. I don't remember this behavior more than a few months ago. This is on desktop Firefox, not mobile. I never login to Google unless I want to use Gmail or Blogspot, and then I logoff and kill the browser when done. Can this offer be disabled?

Asked by pccobbler 1 month ago

Answered by cor-el 1 month ago

  • Solved

False https-requests?

Hello, Not sure exactly where the problem lies with this one. We have a local UrBackup server running, exposing its http-only web interface on http://hostname.local.domai… (read more)

Hello, Not sure exactly where the problem lies with this one. We have a local UrBackup server running, exposing its http-only web interface on http://hostname.local.domain:55414.

I can no longer browse to this address, Firefox responds with

Secure connection failed and the error code SSL_ERROR_RX_RECORD_TOO_LONG

Looking at the GET request, the scheme is set to https and there is only one request, no redirect.

I can however access the site fine by IP, http://192.168.x.x:55414, AND, by using hostname only, http://hostname:55414, letting Windows fill in our DNS suffix as the network is in an Active Directory domain.

I also have a local Apache server running on my machine, only listening on http on standard port 80. Accessing http://localhost is fine, accessing http://myhostname is fine, but accessing http://myhostname.local.domain again causes FF to switch to an https-request.

What makes me confused is that this behaviour is consistent across browsers, Edge, Chrome, Android on my mobile...

Using Bitdefender for AV/FW, disabling it makes no change.

Tried downloading an older version of Firefox (89) and it does NOT show the same behaviour, URLs load as plain http.

Finally, I tried to add test.subdomain.com as a zone in our DNS and add an A record for the IP of the UrBackup-server, and voila, Firefox requests that site as http without complaining!?

Has the global browser market collectively decided that non TLD:s can no longer be accessed using http, or am I overlooking something obvious?

Best regards Alexander

EDIT: I originally included "false HSTS-requests" in the subject, before realizing that this came from FF redirecting to 443 on my local machine, which has a docker instance listening on that port but using a cert for our public domain, not our local one.

Asked by alexander76 1 month ago

Answered by cor-el 1 month ago

  • Solved

FF is preventing me from accessing a website and fix instructions dont seem to apply

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more informati… (read more)

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:
   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?

Asked by ChrisG 1 month ago

Answered by cor-el 1 month ago

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can't log in to sertain site

Locking this thread.Please continue here: [/questions/1404866] TO Paul In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this c… (read more)

Locking this thread.
Please continue here: [/questions/1404866]
TO Paul

In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this connection is not secure logins entered here could be compromised. Up to month ago was able to go on this site, have been for years, been on holiday with this firm for years.The administrator for the site gave me new susername and password still can't get in.

      WYN

Asked by wynford1 1 month ago

Last reply by cor-el 1 month ago

  • Solved

Even after turning off autocompletion of logins, the username list still pops up

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image… (read more)

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image for an example (edited to hide my actual username for that site). What do I need to change to get rid of this?

Asked by ff.ix 1 month ago

Answered by cor-el 1 month ago

  • Solved

why did firefox suddenly start asking for primary password after update?

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary … (read more)

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary Password" is NOW checked on this 2nd computer. (never used or needed before) In order to try to change this, I was required to enter my password. When I enter the password I use to access mozilla support (the only FF password I have ever had), nothing happens and I do not get any options, i.e., forgot password. I have never been requested to enter a password on any computer (to access FF; only to reach mozilla support.) On my primary computer, "Use Primary Password" is not checked, as it should not be. Thanks in advance.

Asked by LSR 1 month ago

Answered by cor-el 1 month ago

  • Solved

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (read more)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 1 month ago

Answered by cor-el 1 month ago

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  • Archived

Frustrated & getting irratible with computer technology

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not?? cookies deleting you have to search for each and everyone (why n… (read more)

frustrated and thinking about moving away from firefox. why not let us choose whether to update or not??

cookies deleting you have to search for each and everyone (why not sorted by installed date???) then one has to delete all the site cookies that are ok cause such a big effort to clear cookies!

no longer able to bank cause bank changed their cross site settings and firefox wont let me through...have to watch the status in bottom left corner and hope I can read it fast enough.

laptop always behaves like cell phone...can't read, can't see desktop properly

Asked by Red Mint 7 months ago

Last reply by Spectrum-Extreme 1 month ago

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Local storage event listener not working

Locking this thread.Please continue here: [/questions/1404519] Hi I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded lik… (read more)

Locking this thread.
Please continue here: [/questions/1404519]
Hi

I have a sandbox iframe which is hosted by various websites. Lets assume that this iframe is loaded like this: <script src="https://example.com/wie.js"></script> I have already added 'allow-scripts allow-forms allow-modals allow-same-origin allow-popups allow-popups-to-escape-sandbox allow-storage-access-by-user-activation' at sandbox. I also use document.requestStorageAccess() from inside the iframe and I set event listeners for the storage like this: window.addEventListener('storage', onStorageFunc, false);. From the iframe a popup window is presented when user clicks a specific button and the popup opens at lets say at this url "https://paypal.com". After user navigation on popup, paypal at the end of the flow redirects user to this url "https://example.com/success". At this point when user is navigated to /success I add some data to local storage which I expect to trigger the storage event listener and the onStorageFunc to run. This doesn't happen, while in other browsers it works as expected. Since both popup and iframe are under the same url (https://example.com) and I have used requestStorageAccess, I would expect this to work normally. Can you please help me to find out what is going wrong here? In the past I had the same problem but it was fixed when I added 'requestStorageAccess' and 'allow-storage-access-by-user-activation'. Now I can see it happening again.

Asked by wolfskinn 1 month ago

  • Solved

Recover account (bookmarks and saved logins) with lost password after computer crash

Dear, I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used… (read more)

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Asked by n.terseleer.lillo 1 month ago

Answered by n.terseleer.lillo 1 month ago

  • Solved

Changing primary password does not rewrite logins.json?

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a… (read more)

When changing the primary password I would expect the logins.json file being rewritten with new pairs of encryptedUsername and encryptedPassword (now encrypted based on a new primary password). But this is obviously not the case. But maybe I just didn't understand the way this works?

Asked by thefirefox 1 month ago

Answered by cor-el 1 month ago

  • Solved

credit card # shows up on new sites even though I do NOT have it saved - why?

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was alrea… (read more)

Hello, I have my privacy settings set to NOT save credit card information yet in this past week, on two different new to me websites, my credit card information was already there. Why would this be happening and how do I stop it? Thank you so much! Julie

Asked by JPK 1 month ago

Answered by JPK 1 month ago

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unable to connect with site

duplicate of /questions/1404216 thread. Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browse… (read more)

duplicate of /questions/1404216 thread.

Somehow you have stopped my access to my bank online - PNCBANK. When I try to sign on, I get a message saying try another browser. This has been happening now for about 6 days or so. Previously it worked just fine.

Asked by moserfd11 1 month ago

  • Solved

Can't get Thunderbird to access my gmail account

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permi… (read more)

I've just installed the latest Thunderbird, using the default imap settings and my known good gmail password. When I press 'Done', Google asks me to log in and give permission to Thunderbird to access my gmail account. This goes fine, but Thunderbird then reports that the password is rejected. I know that it is good, and I can't see anything wrong. Everything seems to be set correctly and none of the help topics appears to give me a solution that I haven't already tried. Help please!

Terry

Asked by tplatt4 1 month ago

Answered by david 1 month ago

  • Solved

How to avoid mails put into trends

When I click on an email and say reply, my reply is part of the original email. If the recipient replies by clicking my reply-email, his reply will appear in the inbox … (read more)

When I click on an email and say reply, my reply is part of the original email.

If the recipient replies by clicking my reply-email, his reply will appear in the inbox in a thread along with the original email.

How can I avoid it so that all emails are listed as independent emails.

See copy of Thunderbird 102.7.0. macOS Monterey 12.06.3

Asked by hans51 1 month ago

Answered by hans51 1 month ago