• Solved

Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 16 hours ago

Answered by jscher2000 - Support Volunteer 12 hours ago

  • Solved

Firefox displays incorrect images and icons

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update… (read more)

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

Asked by Marcos Sanches 1 day ago

Answered by Marcos Sanches 18 hours ago

  • Solved

Suspected Firefox causing Windows crash

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 I… (read more)

计算机已经从检测错误后重新启动。检测错误: 0x0000001e (0xffffffff80000003, 0xfffff8024fe57bfd, 0x0000000000000000, 0x7ffffffffffffffc)。已将转储的数据保存在: C:\WINDOWS\Minidump\121124-23453-01.dmp。报告 ID: 4eb2b7ea-5553-4c6e-8d9b-44946b43f133。 微软客服诊断后的建议 链接里面有dmp文件的链接

Asked by kiacle 1 day ago

Answered by kiacle 1 day ago

  • Solved

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 2 days ago

Answered by TyDraniu 2 days ago

  • Solved

Why does Firefox eat up over half of my system memory?

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox. Why? Normally, this would be called a flaw in the… (read more)

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

Asked by grandmastertkoe 4 days ago

Answered by grandmastertkoe 4 days ago

  • Solved

content-disposition as attachment for HTML file downloads rendered text

I am at a loss as to why this started to happen only a few weeks ago after a years of working fine, and why it should happen at all: given a link to an HTML file where … (read more)

I am at a loss as to why this started to happen only a few weeks ago after a years of working fine, and why it should happen at all:

given a link to an HTML file where the headers include content-disposition set to attachment and the server (NextCloud30) mistakenly setting content-type to text/plain, what downloads is not the HTML file, but a text rendering of that HTML file, which is, of course, completely useless to the purpose and makes no sense whatsoever that it should happen. Why would anyone download a file and expect to the be interpreted?

But more to the point, how do I stop this behaviour. The above link, on my home cloud so be gentle, will work just fine on Firefox/Linux, but on Firefox/Android it will download as a 7k rendering of the file, renamed with the txt extension. The link itself is just a few holiday classics in the iRealPro format, which is, sadly, and HTML file. Up until two weeks ago, I would post a link in our band group chat, band members would click the link, be asked if they should launch iReal, and then iReal would ask if they would like to import this playlist.

what happens now is I post the NextCloud public link, they click and get a landing page that correctly describes the file as 20k HTML and has that previous link as the Download button. Clicking that gets you 7k of useless text.

I can't say for certain that this is a few 'feature' of a recent Firefox update or something that was changed in a minor update to Nextcloud. I believe it may also happen on Safari, but I haven't confirmed that, all I know is the link does not work on mobile for most users.

Here are the headers that curl reports, although I don't think Nextcloud gives me any option to change these:

content-security-policy: default-src 'self'; script-src 'self' 'nonce-mgMdbHYk4V+oWScEpk7i171o4ZyKPO7IxeSXK7sI63s='; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src *; object-src 'none'; base-uri 'self'; content-disposition: attachment; filename*=UTF-8Xmas%20Market.html; filename="Xmas%20Market.html" content-transfer-encoding: binary expires: 0 cache-control: must-revalidate, post-check=0, pre-check=0 x-accel-buffering: no set-cookie: oc_sessionPassphrase=%2Fegdgxxr7IrZtmyhNVtKFUUTuaGRP97kftOGnPzaj0WDg0DTeoWnq%2BjRFrtKqQPB5lt%2B7pqIHRhLLNwXOQpErhhw8LGyV7zkmBq1lKRKVtcrqgZQTgB8iPK%2By24iPZnd; path=/; secure; HttpOnly; SameSite=Lax set-cookie: __Host-nc_sameSiteCookielax=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=lax set-cookie: __Host-nc_sameSiteCookiestrict=true; path=/; httponly;secure; expires=Fri, 31-Dec-2100 23:59:59 GMT; SameSite=strict set-cookie: ochghoy8fko5=n0ktulqqs85monimi7nm0hkqb5; path=/; secure; HttpOnly; SameSite=Lax strict-transport-security: max-age=15768000; includeSubDomains referrer-policy: no-referrer x-content-type-options: nosniff x-frame-options: SAMEORIGIN x-permitted-cross-domain-policies: none x-robots-tag: noindex, nofollow x-xss-protection: 1; mode=block content-length: 20456 content-type: text/plain;charset=UTF-8 date: Sun, 08 Dec 2024 18:25:07 GMT server: Apache

Asked by garym3 4 days ago

Answered by garym3 4 days ago

  • Solved

noisy notifications of each new email

Recently, every time I turn on email on Yahoo, I get a noisy notification when each email is received. I do not want or like it. It is annoying. How can I turn off the no… (read more)

Recently, every time I turn on email on Yahoo, I get a noisy notification when each email is received. I do not want or like it. It is annoying. How can I turn off the notifications?

Asked by pirvine94301 1 month ago

Answered by Marvin M80 4 days ago

  • Solved

Maps -- NOW I AM USING MORE THAN 5 CHARACTERS

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem does… (read more)

I am trying to set the default Map application to Google Maps, which is the best. Apple is the worst. I like the Duck Duck, and want to keep it, but this map problem doesn't even allow Google Maps to appear in the search results!

This is an hard problem for me -- Apple sold out a long time ago and offer an inferior app.

Is there any solution?

BTW, I NEVER SUBMIT! I SEND.

Asked by Rob 5 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

The Website showing can't be reached

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to conn… (read more)

From last 2 days the website's specific product page https://hassan-brothers.ae/product/thermal-rolls-80-x-80mm-receipt-paper-48gsm/ continuously showing "refused to connect". as a developer I had to manage and add products for my client but unfortunately this problem occurs. I contacted to the hosting provider they said "I think some kind of sql query issue" after working on SQL it's working on other's end but still I unable to access.

Kindly resolve my issue thank you. I urgently need this.

Asked by tim jordan 1 week ago

Answered by cor-el 1 week ago

  • Solved

Did Not Connect: Potential Security Issue

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue". This includes U.S. government sites! For … (read more)

Since updating Firefox I can no longer connect to known good sites without getting "Did Not Connect: Potential Security Issue".

This includes U.S. government sites! For instance, try connecting to https://covidtests.gov/ .

Why completely block access to the site? Why can't I make exceptions or tell Firefox to accept the risk and continue?

Asked by John Purretta 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

cannot use firefix at all suddenly

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescr… (read more)

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescreen, but when i want to search anything it always comes out on the screen in the image included. ive been using firefox for a year or so and never had issues. ive tried deleting and reinstalling, restarting my laptop, the whole deal. im on windows 10 but that shouldnt be the issue i imagine. ive asked some friends and they dont understand it either. id love to get some help otherwise i might have to go back to google chrome D:

Asked by Eline Pruijn 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

Firefox 133 and Norton 360 - Secure Connection Failure

After upgrading to FIREFOX 133 everything became a mess !! Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of… (read more)

After upgrading to FIREFOX 133 everything became a mess !!

Most pages will RANDOMLY not load and show “Security Connection Failed” message, indicating mostly one of this two errors Error code: PR_END_OF_FILE_ERROR Error code: SSL_ERROR_RX_RECORD_TOO_LONG Additionally and consistently trying to access Amazon makes it think I am a Robot, and shows a page with a Captcha but the images do not load (Image attached) 1Password fails in some pages (Such as CNN), the page shows an error message when userid & password are filled in, rendering it useless. NONE of this happen on previous versions of Firefox or on EDGE with the updated Norton360

I have tried: - Uninstalling, deleting all files and re-installing both Firefox and Norton 360 - Deleting the Firefox profile and starting from zero - Using Firefox without any Extension, it works for a while but then fails (memory overlay issue ?) - Loading a few extensions, again works for a while but then fails. If more trhan 4 or 5 extensions are loaded the problem is immediate (memory overlay issue ?) - Turning off Norton sometimes helps get to a page, and when turning it back on keeps working … Sometimes it does not - - Checked all indicaytions on support article https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect without any luck WHAT TO DO ?

Asked by abombaci 1 week ago

Answered by abombaci 1 week ago

  • Solved

Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in th… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Asked by booboosbrain28 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

new tabs

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop? For that matter, Why can't I open a new tab with my home page a… (read more)

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Asked by jimerie1 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Locked

New Tabs linked to Home Button

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have doze… (read more)

Anybody. I'm ending up with dozens of tabs open because: 1. every time I hit HOME on my work tab, a new tab open up. One after another. It doesn't take long to have dozens of tabs open. Can anybody help me out here?

Asked by jimerie1 1 week ago

Last reply by Paul 1 week ago

  • Solved

Facebook attachments

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I ri… (read more)

I'm having much difficulty in attaching a article I see to Facebook. Its possible the problem may be I'm not using the right instruction on the Firefox options when I right click the article I want to attach to Facebook. Some of those options are, Save link as, Copy link, when I right click for options. Can someone explain what is the right option to use? And, how do I proceed once I choose the correct option to make that attachment to a Facebook message I'm replying to? There are times a picture of the article will attach to the Facebook message, but the text that is associated with the attachment will not appear? Can someone please help? Thank you.

Asked by sciencemagic 2 weeks ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

Firefox won't load PBS.com Works in Safari OK.

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's p… (read more)

When I load PBS.org I get a message that PBS is having connectivity issues. I can load it on Safari without any problems (and my Kindle too). Is this Firefox or PBS's problem? Please help.

Asked by edkarleski 1 week ago

Answered by jonzn4SUSE 1 week ago

  • Solved

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 1 week ago

Answered by Vipul Sharma 1 week ago

  • Locked

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Asked by Wolfe Andedare 3 weeks ago

Last reply by Paul 1 week ago

  • Locked

URGENT PLEASE HELP

duplicate of /questions/1476458 thread] This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved note… (read more)

duplicate of /questions/1476458 thread]

This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes in it. I was listening to music and it just began to play it non stop. and it dont respond.

please help, a million thanks!

I try to restart network or suspend the process nothing works. If I could make firefox reopen to it's original state+ cookies; no site reloaded and get back my incogico it would be much appreaciated. ALso everything was saved in firefox since I did not end the task, I dont want to lose those.

Asked by 1songrun 1 week ago

Last reply by markwarner22 1 week ago