Showing questions tagged: Show all questions
  • Solved

Is it possible to sync TabGroups to another device

with the new function of Tab Groups i was wondering if it is possible, or can be added in the future, to sync existing Tab Groups to all or specific devices in order to a… (read more)

with the new function of Tab Groups i was wondering if it is possible, or can be added in the future, to sync existing Tab Groups to all or specific devices in order to access created groups on my private Macbook to my work Windows Firefox.

thanx for any reply

Asked by Cor 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

Search engine

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, … (read more)

I am using duck duck go. I was backing up stored settings and accidentally re-installed google. I cannot get duck back in mozilla settings--It says duck is my default, but moz opens to google. oops and help Thank you, Elsie [edited email]

Asked by mekersten 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I th… (read more)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Asked by Jian Oli 2 months ago

Answered by Paul 2 months ago

  • Solved

Firefox deleted all my addons and passwords

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love t… (read more)

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love to have them back since I never asked for them to be deleted. I don't have an "Old Firefox Data" or whatever folder on my desktop, would have been cool for them to leave that there when they clobbered years of data and customization because Firefox thinks they should have more control over my PC than I do, but they didn't. Is there any way to get these back?

Asked by Steam Cheap 4 months ago

Answered by Steam Cheap 4 months ago

  • Solved

Installation process - what happens

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete acc… (read more)

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Asked by childerley7 4 months ago

Answered by childerley7 4 months ago

  • Locked

synch

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I do… (read more)

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I don't want. What am I doing wrong, please?

Thanks, Phil

sorry - looks like my WiFi connection to the desktop was kicking in rather than pairing with the second phone. No need to respond to this query but I am not sure how to close it.

Asked by Pgre123 5 months ago

Last reply by Kiki 5 months ago

  • Solved

Firefox deleted user data after the update

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I… (read more)

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

Asked by Damir Zasimenko 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved

No Synchronise Option on Android

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option. Firefox on Android always opens on a priv… (read more)

Mozilla article says go to the three dot option and tap 'Synchronise and save data..' Afraid there's no sign of such an option.

Firefox on Android always opens on a private tab.

Thanks

Asked by sra97 5 months ago

Answered by Paul 5 months ago

  • Solved
  • Archived

Two-step authorisation

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated c… (read more)

Hi- I'm trying to setup two step in Microsoft Authenticator. I scan in the QR code from the Mozilla settings and that appears to work. However when I copy the generated code from the app and try to enter it back into the settings in my browser it tells me the code is wrong and thus I can't setup two step. I've tried loads of different authenticator apps and none seem to work. Can you help please? Thanks- Adrian.

Asked by Adrian Costello 10 months ago

Answered by Adrian Costello 7 months ago