All Products Community Forum

Last night I updated my iPhone 11 Pro to iOS 26.1

Since the upgrade I'm unable to have Firefox play audio for a music stream I listen to when the phone goes to sleep/lock or if I use the app switcher to switch to another app, like Maps.

This wasn't happening yesterday when I was using my phone and listening to the same audio stream in my car with Maps open for navigation.

How do I contact Mozilla customer support? The volunteers never actually answer questions completely. I need verified instructions from Mozilla employees. Why tech companies rely on volunteers with no company loyalty is amazing. I'm not having iPad issues, I'm having Mozilla support issues.

I have quite a lot of passwords stored in my iPhone. I would like to sync (or, if not possible, export) these passwords to my Firefox browser on the same iPhone.

Many thanks!

Marco

I have downloaded Mozilla Firefox to my iPad. I keep seeing DuckDuckGo as my browser. I want to change my search engine to Firefox but I don’t see Firefox as a listed search engine that I can choose from. Does Mozilla have its own search engine? I don’t want to use the other listed choices such as Google or Bing.

Greetings,

How can I delete or disable my Firefox/Mozilla account when my email provider discontinued my sign in email? In other words, I no longer have access to the email attached to my Firefox account and would like to delete it.

Thanks!

How can I get the download for version 78 for Firefox? My Mac is on 10.11.6 and my Firefox won’t open bc the newer version isn’t supported. I need the old version and can’t seem to find a way to download it. Please help!

It seems I have been logged out of Sync just now with no reason and I have already tried to log in using email just about 5 or 6 times, but always as I enter code from email I end up with the message on screenshot («Something get wrong...»). I was able to successfully log in through web portal but this does not help as I need to look up my Synchronized tabs. I am currently out of home — that's why I can't use QR code...

How to fix this issue?

I am ready to experience several inconveniences due to relatively small user base and undefinancing of development, but gosh, this is really too much.

i’ve been using this browser for a couple years now and all of a sudden the picture stuff showing up in the browsers while I’m shopping on certain websites so I’m not seeing pictures on any of the websites that I go into

I tried send link to device to device for the first time today from my Firefox for desktop to my iPad. Both devices are synced to the same Firefox account and currently signed in. I get a "Sent" pop-up notification after I do the Send on the desktop web browser, but there is no notification of any kind on the iPad.

My searches for this on the web, and on this site, show me only the 'how to send' steps, and I see nothing that is 'where to look for received links'. What should I expect to see on the iOS device when I do this send?

FF for Mac 140.0b4 (beta channel, autoupdates) Mac OS 15.5 Sequoia iOS 18.5 FF for iOS 139.0

When I initially press on one of my Bookmarks nothing happens. I must press and hold for a moment, wait for a list of options to cascade downward and select from the list. I choose “open the Bookmark in a new tab”, and again nothing happens. But… after making the choice from the previously mentioned step, I noticed a blue banner appears reading “switch” that I also must press on for the Bookmarked page to actually load. This is far different than Firefox operated previous versions ago where when you pressed the Bookmark the page you wanted loaded immediately. No other steps needed. What happened? Why does this happen? Can the coders please revert this functionality?

On behalf of the Firefox community, I implore you to honor this request and revert to what was a simple browser function.

Thank you, MSE

After the most recent Firefox update for iOS, none of my shortcuts work. They’re all still there - or it looks like they are - but whenever I tap on one of them, I return to the page I was just on - no loading, no changes, no nothing. I am still on iOS 18.6.2, but this wasn’t an issue before the Firefox update.

I’m running Firefox 131.4 (46621) on my iPhone 12.

I’m setting up a new Mac, and I’m trying to sync the freshly installed Firefox (132.0.1 aarch64) with my other FF instances.

The sync instructions ask if I have FF for mobile, then provide a QR code and give these instructions: 1. Open Firefox on your mobile device. 2. Go to the menu /// on iOS and tap «Sync and save data» 3. Tap «Ready to scan» and hold your phone over this code

There is *no* «Sync and save data» menu item, and I can’t find any other location where I might scan a QR code.

Er, help?

Latest FF release announcement highlights the ability to "shake to summarize" — is this feature no yet available or is it something you have to turn on in FF iOS?

The FF web browser on mac update was pretty clear about what this is and it being a new available feature. See attached.

Tried searching for this and couldn't find anything related to this new feature. Thanks for your help!

DuckDuckGo is default browser on iOS ad iMac. I want to block any and all Amazon.com results from my searches. How do I do that? If an overall block is not possible, how to I customize a search or the results list to filter out Amazon.com?