All Products Support Forum

I would like to use HTTPS to access my router's web interface without having to bypass the "Warning: Potential Security Risk Ahead" page.

Following my router's instructions I exported the certificate. I then accessed the Privacy & Security settings in Preferences, and under View Certificates I imported the router's certificate.

When opening the HTTPS web interface Firefox reports SEC_ERROR_INADEQUATE_KEY_USAGE.

I cannot use OpenPGP encryption on one of my email addresses, because its private key does not appear in the End-to-End encryption of the account setting. Exactly, I can have added the private key through the wizard of the account setting, but there is no private key in the End-to-End encryption of the account setting instead of the private key appearing in the OpenPGP key manager.

The other email accounts are OK, i.e. I can use OpenPGP encryption on the accounts. The differences from the troubled email account are followings: - The troubled email account uses Ed255 not ECDSA algorithm. - Name of the troubled email account includes UTF-8 Japanese characters. - The troubled email account also registers S/MIME private.

Please give me advice on this problem. Thanks.

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have managed in some way to obtain a copy of portable firefox on the same laptop since i was not informed about this process, i have not saved my password externally and unfortunately, i was not using a firefox profile

in few words: i do not have my passwords anymore

i have seen that in such folder: C:\Users\XXX\AppData\Roaming\Mozilla\Firefox

there are still saved three subfolders (one of them has the last modified date as 13th Sep, meaning today), therefore i think that my profile (and all relevant passwords) are still there somewhere

i would like to understand if and how i can import the passwords from the unistalled firefox in the portable firefox: i have already tried to copy those directories in: C:\Users\XXX\Desktop\FirefoxPortable\Data\profile

but no success, passwords are not importyed. please, i need help

thanks.

Windows 10 Pro, Version 1903, OS Build 18362.418 FF 70.0 (64 bit)

Let me preface this with saying I worked in IT for a long time. I'm stumped on this one.

FF worked fine on 10/22/19. Tried opening FF on 10/23/19 and it kept crashing. I started the task of finding out why.

Opened in Safe Mode and saw the latest FF update. Also discovered a new addon that I did not install: Adaware Secure Search. It wasn't there the last time I reviewed addons (which I do frequently, trying to find the best addon's for my usage) and I hadn't installed anything new recently. Disabled Adaware and FF started opening properly.

I don't want Adaware Secure Search however there is no Remove option in the dropdown. So, I started hunting online to try and remove it.

It is not in the Control Panel. It is not in the registry - I searched in every folder. Ran MalwareBytes and other tools - they don't see Adaware Secure Search anywhere. I followed the instructions that required the use of Troubleshooting and found Adaware is also not in my FF profile (that I can tell - the .xpi files are difficult to figure out since the majority are in number value). Tried refreshing FF and it showed up again. Un/re-installed FF and there it is again!...but this time i had the "joy" of having to redo my tabs, etc. It isn't on my other browsers either, just FF.

How do I get this removed? I don't want it to somehow become enabled in my system.

This is a headache that I have really been struggling with for a long time, and I really need some answers for this.

I have a number of email addresses saved in Thunderbird that required my password in order to add. I let it auto config and then added each one. Despite having given the password to Thunderbird (and having it locked behind a master password) Thunderbird seems to have sudden amnesia of EVERY password I have saved for EVERY account every time I send an email.

In order for me to use Thunderbird to send an email it asks me for the password to the account. There is no checkbox to remember the password anywhere visible on the dialogue box.

I have googled this and never found an answer. I have tried changing the settings on one of my accounts to make it work, and all that did was lose the password for that account. Now, every time I open Thunderbird and enter my Master Password, I also have to enter the password for the account that lost the password, even though I resorted all settings for it. I checked the password list and it's no longer there.

I tested this further by deleting one of the passwords to another account to see if I can enter the password again and save it again only to be met by the same dialogue box that asks for the password and never once offers to remember it.

Is the only time that Thunderbird can save a password is when you add the account?? Why is Thunderbird incapable of remembering my passwords after this time? Is Thunderbird really so incapable that it cannot take the saved password for the account and use that for sending mail just as it does for checking mail?

Hi,

My old Gmail account works in Thunderbird 68.12.1 (32-bit) with no problems, that is, it sends and receives mail. Now I decided to add another Gmail account to Thunderbird. It receives mail without problems, but it can't send mail. If that matters, I have total 4 accounts in Thunderbird (the other 2 aren't Gmail accounts and they're working).

Both accounts have identical settings:

1) both are Gmail mails, that is, mail address is like name1.name2@gmail.com and those mails aren't new (I've had them for several years, but in Thunderderbird was using just one of them).

2) the option for "Less secure app access allowed" is turned ON in Gmail account security

3) POP mail server settings: Server Name: pop.gmail.com Port: 995 Connection security: SSL/TLS Authentication method: Normal password

4) SMTP server settings in Thunderbird: Server Name: smtp.gmail.com Port: 465 Connection security: SSL/TLS Authentication method: OAuth2

So why my new account can't send mails with Authentication method: OAuth2 (it can only send mails using Authentication method: Normal password).

Isn't that the opposite of what should be happening? I thought that Gmail was supposed require OAuth2 method. Anyway, what I'm missing to make those accounts identical for Gmail?

Hello.

Firefox prevents me from opening the following URL, citing Google Safe Browsing advisory:

https://github.com/sandboxie-plus/Sandboxie/releases

Google, however, denies having issued any recommendation to block.

I have noticed that the problem has something to do with my own profile. The problem doesn't appear under the following circumstances:

• I start Firefox in troubleshooting mode
• I start Firefox with a new profile

I tried manually disabling all my add-ons, but even with all of them disabled, I can still reproduce the problem.

Any idea what could be wrong with my setup?

1 From Menu, I selected Settings

2 I then selected Privacy & Security
3 I Scroll down to HTTPS-Only Mode 
4 I selected Don't enable HTTPS-Only Mode

When I put in "http://docs.imsidesign.com/projects/TurboCAD-2021/turbocad-2021-user-guide-publication/Customized-Programming/Parametric-Part-Script-Editing/ the address bar always changes to https...

I've tried restarting Firefox, I tried restarting my computer. nothing I've done will turnoff HTTPS mode

The address works fine in MS Edge.

I have Windows 10 Pro version 20H2 on a Dell 7750 purchased in Apr/2021.

I use TurboCAD 2021 Platinum. I'd like to use the TurboCAD online help with Firefox.

I contribute monthly to Mozilla.

I have consciously transitioned from Chrome to FF for Privacy reasons, but find myself with a problem now. When i close the browser i have set it to delete all the cookies. I want however to make exceptions for certain sites like i did with Chrome so that when i go back to LinkedIn or YouTube i don't have to go through the 2-step login process which is quite annoying if you have to do that multiple times per day as you can imagine. not having been able to find a definite answer on how to do that (yes, i did read multiple support articles) i turn to you to for help Is there a whitelist option to handle exceptions per domain for deleting cookies?

Hello SUMO Team!

  I always had this question but never really asked it. Why isn't DuckDuckGo or a more privacy based Search engine set as default? You even have to manually add Startpage and others... 

 It just hurts me how a privacy browser has the Google search engine as default after all, most people come to Firefox for privacy and Google is the opposite. Maybe one of the developers can change that?

Thank you so much for trying to help me and Stay Safe!

I installed Thunderbird in Tiny Core Linux v.10 Everything worked fine, I added two e-mail accounts which both worked well and added the passwords in the master password configuration. Next time I opened Thunderbird to check my mail, the application asked for the master password. This failed. I tried to open and check the passwords, but fail to open the master password folder. I am very sure the password is correct. PLEASE NOTE: Tiny Core Linux loads in RAM, as do the applications being opened. It may be possible, when closing the system, the original password was not back-up'ed automatically. How can I delete the master password entry, so I can enter the respective P/W's for the respective accounts, and without having to re-install the application?

Firefox Browser uprated to 92.0 today. Previously whilst browsing Ad's were showing; today I have no Ad's displayed but have not enabled an Ad Blocker on Firefox. A site I use extensively cannot now be properly viewed; I get a message to turn off Ad Blocker. I have set Enhanced Tracking Protection to 'Off' but am still unable to obtain full functionality, I am using standard Firefox Privacy settings otherwise. I am able to browse the site properly using MS Edge. I have deliberately refrained from using any AD Blocking on my part so as to ensure the site in question can be properly viewed. The only Firefox extension being used is Kaspersky Protection; I get the turn off Ad Blocker message both when Kaspersky Protection is on or off.

Overnight it seems that Firefox is no longer reading my old saved logins and passwords. I have checked to see that the logins.json and key4.db files are present, but the new Lockwise page shows nothing. When I look at the about:protections page, it shows that I still have 400+ logins and passwords protected. I tried to make a new profile and import backup data and Firefox still does not see the saved logins and passwords in the new profile. Any ideas on what is causing this behavior? I have so many accounts, and would like to get this functionality working again.

When I choose any other option then remember history. Ebay page does not display properly. Only way to get it working is to choose remember history.

Please fix it as I just don't like my browser to remember history

I didn't do anything except my TB just did an update. My name in all sent emails has been changed to 'GEDmatch' from 'Bob Dawes' and I can't find where to fix it. I have gone through the server settings and my name is correctly displayed in all fields including the SMTP settings. Not only have new emails been affected but all the messages in my Local Folders have been changed. How can I fix this?

Thanks again for all your help, this forum is really great.

Bob Dawes [email]@gmail.com

First I go to: Tools ... Options ... Saved Passwords ... Show Passwords

Then I get a Windows Security window that says "Verify your identity to reveal the saved passwords"

But it will not accept my Windows password or my Mozilla password.

How do I get in to see my saved passwords?

Thank you!

hey all,

I get the following error ONLY for internal websites (we have our own Windows CA): SEC_ERROR_CERT_SIGNATURE_ALGORITHM_DISABLED Yes, I could "ignore" the error, however this is not desired. I compared already the algorithm with some external certs (like Let's Encrypt). Same algorithm, no error....

Have already tried with several internal websites, but without success. Some information about the certificate: Algorithm: RSA 2048 key length Sign. Algorithm: SHA-256 with RSA Encryption V3

What is wrong? I have already tried a lot of things without success. Unfortunately, I no longer know what to do.We deploy the certificates (root+intermediate) via GPO (this works so far). We have the above mentioned problems only after switching from 68ESR to 78ESR.

Thanks in advance.

Hi,

I have been using Firefox sync for many years now. I just got a new computer and when I tried to connect with my account, I received a message saying Firefox has locked my account.

Would you please fix this asap? I use your browser to work and not having my account back would force me to switch to Chromium, which I don't want to. Please note my account and my email address are both legit. Thanks

I made a few changes to about:config. How can i save the about:config settings for a new Firefox installation? My bet is this is possible either with distribution-policies.json or with a HTML. I used Kali Linux, this operating system comes with a pre-configured Firefox installation. For example it uses a permanent darkmode with duckduckgo even while cookies are denied. It also comes with customs about:config settings like disabled telemetry.

Those are all the setting i changed and i would like to find out a permanent way to import them to Firefox, right after installaing the Browser. It's time consuming changing each setting manually after each install...

toolkit.telemetry.enabled false browser.urlbar.placeholderName DuckDuckGo app.update.enabled false geo.enable false extensions.pocket.enabled false pref.privacy.disable_button.view_passwords false network.protocol-handler.external.mailto false datareporting.policy.dataSubmissionEnabled false datareporting.healthreport.uploadEnabled false browser.newtabpage.activity-stream.feeds.telemetry false browser.newtabpage.activity-stream.telemetry false browser.newtabpage.activity-stream.telemetry.structuredIngestion.endpoint leer browser.newtabpage.activity-stream.telemetry.ut.events false browser.ping-centre.telemetry false toolkit.telemetry.archive.enabled false toolkit.telemetry.bhrPing.enabled false toolkit.telemetry.firstShutdownPing.enabled false toolkit.telemetry.hybridContent.enabled false toolkit.telemetry.newProfilePing.enabled false toolkit.telemetry.reportingpolicy.firstRun false toolkit.telemetry.server leer toolkit.telemetry.server_owner leer toolkit.telemetry.shutdownPingSender.enabled false toolkit.telemetry.shutdownPingSender.enabledFirstSession false toolkit.telemetry.updatePing.enabled false toolkit.telemetry.unified false toolkit.telemetry.prompted false toolkit.telemetry.rejected true toolkit.telemetry.pioneer-new-studies-available false experiments.activeExperiment false experiments.enabled false experiments.supported false network.allow-experiments false media.peerconnection.enabled false (WebRTC leaks)

If you know any more settings that shuld be disabled, please let me know!