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  • Solved

Firefox is not responding when playing video from youtube/twitter etc.

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to pl… (read more)

Hi there, It was few weeks this is happened to me. Before then everything was great. First i thought i may have internet connection error but it wasnt. When i start to play video over youtube mozilla not responding for 5 to 10 seconds. This is also happends when i want to reward back in video. If i want to open another video from youtube/twitter or any other else in another tab again mozilla stopped working couple of seconds. I tried everything; safe mode, hardware acceleration, unistall/install with older version. None of them is working. Do you have any solution for that?

Asked by uludagyavuz 3 months ago

Answered by uludagyavuz 3 months ago

  • Solved

when I download from firefox or save a picture from gmail firefox says failed

I can not understand why my laptop has suddenly decided to not download when I download from firefox or save a picture from gmail firefox says failed sorry I am a 73 year… (read more)

I can not understand why my laptop has suddenly decided to not download

when I download from firefox or save a picture from gmail firefox says failed

sorry I am a 73 year old dummie

Asked by brybechr 5 months ago

Answered by FredMcD 5 months ago

  • Solved

My minimize, maximize and close buttons don't appear in fullscreen mode

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hove… (read more)

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

Asked by Dr. Duckling 5 months ago

Answered by cor-el 5 months ago

  • Solved

Cannot log into Express-Scripts

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, … (read more)

As of today, I can no longer log into my Express Scripts account on my PC using Firefox. I can log into virtually everything else using Firefox (i.e., my bank accounts, credit card accounts, brokerage accounts, etc.), but not Express Scripts. Previously, I had no problem with this login - over many, many years. And I find that I can log into Express Scripts easily using Edge, Chrome or (on my iPhone) Safari - so the problem would seems to be with Firefox. Specifically, when I try to log into Express Scripts using Firefox, a new small pop-up window arrives noting that, "This site is asking you to sign in." - the pop-up asks for user name and password to be typed into the pop-up, and provides a "sign in" and a "cancel" button - if the user name and password are inserted into the pop-up and "sign in" is clicked, the pop-up simply clears the user name and password - if "cancel" is clicked, the pop-up disappears, the original Express Scripts login window goes briefly to a "we'll be right with you" screen, then reverts back to the original login screen.

Asked by floodmp 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Is "UpdateBrowserForApp" message from Firefox?

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given op… (read more)

Periodically, randomly is all I can say, a message window opens when I power on with a statement about "UpdateBrowserForApp" having stopped working; and then I'm given options to close the program, etc. See attached screenshot.

Firefox is the only browser I use. Is this message from Firefox or does it mean I should do something related to Firefox?

Thanks for whatever info or help you can give. Lee

Asked by Txasslm 4 months ago

Answered by FredMcD 4 months ago

  • Solved

TradingView Tabs Limit

I'm using Firefox to chart on TradingView and my PC has 64GB of RAM however the issue is that I cannot open as much tabs on Firefox as I want. I have around 100 Tabs open… (read more)

I'm using Firefox to chart on TradingView and my PC has 64GB of RAM however the issue is that I cannot open as much tabs on Firefox as I want. I have around 100 Tabs opened for TradingView and the Memory Consumption is around 40%. When I'm opening a new tab, the TradingView chart is not getting loaded. Is there any way or Parameter change to solve this issue?

Asked by uNeXPeCTeD 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

downloading file

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up… (read more)

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

Asked by coganra 4 months ago

Answered by cor-el 4 months ago

  • Solved

Unable to Log On to https://support.jungledisk.com/access/

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around,… (read more)

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around, go to Edge. No problems getting to jungledisk there.

I get the following when I try,

"Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

Below is the dialog box to log on asking for user name and password finally "Sign In". This "Sign In" is greyed out. Can log on the jungledisk not no way, not no how.

Asked by wsgross 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Locked

White bar on second screen

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my m… (read more)

So I just switched to Firefox. But when I maximize the Firefox window (not f11 fullscreen) there is a white small bar on my second monitor. I got my second one above my main monitor where Firefox is. The white bar is all the way from the left to the right side at the bottom of the upper monitor.

Current version 95.0.2 (64-Bit)

Anyone knows how to fix this?

Asked by tobik1 4 months ago

Last reply by SLEEPY 2 months ago

  • Solved

Bookmark Restore ignoring order and location in folders

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 … (read more)

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 levels. All but a handfull of these are all in the bookmarks toolbar.

I have a backup json of everything for restoration. However, when I do restore, everything is messed up: all the bookmarks are there, and all the folders are there with their structure preserved (subfolders in the right folders), but every bookmark has been pulled out of the folder structure and into the toolbar, so all folders are empty of actual bookmarks. This includes taking bookmarks from folders in the bookmark menu. Folders seem to be in the right order, and some bookmarks are, but most bookmarks are in the wrong place and order. Since most of my bookmarks were in folders, I really do not have it in me to put them all back unless I absolutely have to (assuming I can even remember what goes where).

Opening the json in Firefox, selecting "Raw Data" and "Pretty Print", it is clear the json file correctly preserved folder structure and bookmark placement exactly as it was before. Thus, something must be going wrong in how it is being read.

I have tried different restore points with the same outcome. I have sync disabled and have tried removing existing bookmarks first, clearing data, and deleting places.sqlite (as per related help threads) to no avail. Integrity check runs without error. I have also tried on a different OS (Windows 10 and Manjaro KDE) with the same results. I have not seen any other posts with this specific issue.

Would it only work correctly if the export was an html file? Is there anything I can do, like trying to modify the json? Is this expected behavior or a bug to fix? Please advise.

Asked by thefallinglink 5 months ago

Answered by thefallinglink 5 months ago

  • Solved

Address bar no longer shows recent sites, history is continously blank, no longer linked to other instances

Hi, A few days ago Firefox on my Mac laptop (macOS Catalina) suddenly stopped suggesting sites I'd visited in the drop down on the address bar and is no longer auto-compl… (read more)

Hi,

A few days ago Firefox on my Mac laptop (macOS Catalina) suddenly stopped suggesting sites I'd visited in the drop down on the address bar and is no longer auto-completing as I type into the address bar. It is set to auto-suggest based on pages from history (I unset and re-set that in settings), and to remember history. However, I noticed today that the history is near blank (it has 3 tabs from a local network page I visited but nothing from outside my local network).

I also noticed today that the copy on my laptop is no sharing with my other instances (work computer, phone). I can send tabs to it, but the tabs that are showing as being "current" when I look at other machines are from before this happened.

I've tried rebooting and restarting Firefox, but I can't seem to find any fixes for it.

Asked by kate37 5 months ago

Answered by cor-el 5 months ago

  • Solved

Imported bookmarks beign overwritten by old bookmarks

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).] I backed up my bokmarks on both PC and Mac as .json files due t… (read more)

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).]

I backed up my bokmarks on both PC and Mac as .json files due to switching laptops for my holiday (PC is personal, Mac is work). When I imported the personal .json file on the Mac, the bookmarks did get imported but all jumbled up - the folders were still there but empty and all the bookmarks were just dumped in random order in the Bookmarks Menu root folder. So I tried synchronising profiles instead which didn't work either.

Now I'm back home and of course the synch has messed up the bookmarks on my PC as well. I deleted everything, restored the bookmarks from the personal .json again, and it does restore them properly for about 2 seconds and then all of the neatly sorted bookmarks in their folders get overwritten again by the jumbled mess. The same thing happens when I restore from the automatic restore point instead (from a day before my holiday).

I have disconnected the snych, restarted and updated several times, and tried this on both PC and Mac with both the personal and work .json files, with the same result every time. I have about 1200 bookmarks in total so I would love to be able to fix this without going through all of them to put them back into their respective folders manually. Any idea how I can fix this?

Asked by seppukuu 4 months ago

Answered by seppukuu 4 months ago

  • Solved

Visual issue

Hi, I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look) URL: https://en.ggpoker.co… (read more)

Hi,

I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look)


URL: https://en.ggpoker.com/promotions/rush-cash-daily-leaderboard/

best Regard

Eduard

Asked by bloody-eddy 4 months ago

Answered by cor-el 4 months ago

  • Solved

Pevious tabs not reloading after restart

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs … (read more)

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs are 'restored', in some sense, but when you click on the tab itself, only a blank page appears. I have found that if I duplicate the tab, the contents will appear.

Thanks so much for any help -- this is really annoying!

Yours - Stuart

Asked by stuart55 4 months ago

Answered by cor-el 4 months ago