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Thunderbird for Android email threads turn into 1 character per line

As email threads become lengthy they become unreadable. The older emails turn into displaying one character per line. Is this a bug or something fixable on my end? … (read more)

As email threads become lengthy they become unreadable. The older emails turn into displaying one character per line. Is this a bug or something fixable on my end?

Asked by 777bb 10 months ago

Last reply by Wayne Mery 10 months ago

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TB slow in deleting messages. SOLVED by compacting Inbox.

This is an odd one I've not encountered before. I have TB installed on 2 laptops at home. They are up-to-date with 128.6.0 installed, and both are using the same wi-fi sy… (read more)

This is an odd one I've not encountered before. I have TB installed on 2 laptops at home. They are up-to-date with 128.6.0 installed, and both are using the same wi-fi system.

All of a sudden a few days ago, TB on one of the laptops, but not the other, became noticeably slow in deleting messages. It now takes a few seconds for what before always happened instantly (and still does on the other laptop).

Not the end of the world but it's annoying and I'm hoping there's an easy fix.

Thanks for any help.

Andrew

Asked by Andrew 1 year ago

Answered by Andrew 1 year ago

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New Message button

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new e… (read more)

My green "New Message" button has stopped working for some reason. I've tried switching it off then back on but it still won't work. so at the moment I can't create new emails. Regards William

Asked by billblock 7 months ago

Answered by jason141 7 months ago

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T'bd hangs mostly at startup (Mac)

Hi to all ! On a MacBook Pro under Sequoia 15.3.1 whenever I launch T'bd (128.8.0esr) it opens but accepts no command and the message screen is empty. The CPU usage … (read more)

Hi to all ! On a MacBook Pro under Sequoia 15.3.1 whenever I launch T'bd (128.8.0esr) it opens but accepts no command and the message screen is empty. The CPU usage is about 25%. Nothing else of importance runs on the computer. The same happens sometimes in the middle of a session. I removed Norton 360 just in case: no help. I could not correlate this behavior with any change I or the software updates did (it worked perfectly well until ~end 24). When I wait (15-30 min) and the messages finally appear. I tried killing an relaunching T'bd but it does not make much of a difference. Would someone have an idea where I could search to solve that? Thanks in advance for any help. Max.

Asked by max.wach 11 months ago

Answered by Wayne Mery 11 months ago

  • Solved

unified toolbar is unresponsive and not accessible

I have two installations of Thunderbird on two different computers 2 different locations, both are new installations. Both are on Windows 11. The one at home, works perfe… (read more)

I have two installations of Thunderbird on two different computers 2 different locations, both are new installations. Both are on Windows 11. The one at home, works perfect, the one in my second home too except the unified toolbar is unresponsive, whatever I click there it doesn't respond, The X doesn't close the program, the - doesn't minimize anything, just nothing happens, any advise?

Asked by henny 2 months ago

Answered by henny 2 months ago

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Thunderbird 128.12.0

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunde… (read more)

Comment, not a question. My now obsolete laptop ran Ubuntu 14 and its now 15 year old Thunderbird. Worked wonderfully well. My current laptop running Ubuntu 22 and Thunderbird 128.12.0 has driven me nuts since I got it. Slower than a snail loading. Confusing layout and function trying to group related messages into threads. I DO NOT LIKE IT.

I understand many of your customers might love the current Thunderbird for what they do with it. Can you somehow make available the older version of Thunderbird without all the fancy updates?

Asked by Jim 2 months ago

Answered by david 2 months ago

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black box over search box

a black box appears over the search box when mouse is moved over the tab. Tried in safe and troubleshoot mode. Box still appears only in white I did find an answer previo… (read more)

a black box appears over the search box when mouse is moved over the tab. Tried in safe and troubleshoot mode. Box still appears only in white I did find an answer previously but reinstalled firefox and the fix was lost. Problem resolved.

Thanks all for looking.

Asked by spelunky2 2 months ago

Answered by jonzn4SUSE 1 month ago

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New Mozilla Firefox Browser 136.0 Tab Icons highlighted

Hello, This new version of firefox. I am experiencing icons grey out whenever I opened a new tab. Is anyone experiencing this below? [Highlighted Icons in new Tab https… (read more)

Hello,

This new version of firefox. I am experiencing icons grey out whenever I opened a new tab. Is anyone experiencing this below?

[Highlighted Icons in new Tab https://i.postimg.cc/RFzrm98Q/Screenshot-2025-03-05-012153.png]

Asked by lien games 11 months ago

Answered by lien games 11 months ago

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Delete multiple messages and then can't read any others, have you noticed?

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read i… (read more)

A bug perhaps:- If I highlight various messages at once (I use shift and arrow) and then I press delete. When i subsequently navigate to any other message I can't read it, instead I see this message until I quit and reload Thunderbird: We're sorry, but we can't display this conversation, because the messages have been moved or deleted. Has anyone else noticed this and, better still, do you know how to work around it. I'm using Unified Folders by the way, in case that's relevant.

Asked by robcabo-web 1 week ago

Answered by Mapenzi 1 week ago

  • Solved

Message list not updating after moving message to another folder in Thunderbird Android 16.0

When I first open K9Mail 16.0 or after scrolling to the top of the message list, the message does not disappear from the list after I open a message, select move, and cho… (read more)

When I first open K9Mail 16.0 or after scrolling to the top of the message list, the message does not disappear from the list after I open a message, select move, and choose a folder. The message will no longer be clickable after I do this. However, it will remain displaying in the list until I start scrolling the message list, at which point the list updates and removes the moved message.

Please fix this bug.

Thanks.

Asked by binki 5 days ago

Answered by binki 3 days ago

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Problem with adding an email account

I can't add any email accounts in ThunderBird. The window keeps loading. Trying to uninstall and reinstall didn't help. It doesn't work on other devices either. I tried … (read more)

I can't add any email accounts in ThunderBird. The window keeps loading. Trying to uninstall and reinstall didn't help. It doesn't work on other devices either.

I tried to install the mailbox on another computer and the email configurator opened—I managed to add one account in this window, but when I tried to add another one, it didn't work like it does on other devices.

Downloading the latest version 143.0.

Asked by natalia.kalita 4 months ago

Answered by david 4 months ago

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Thunderbird slow to initiate sycn on PC. SOLVED by removing inactive account

Hi Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then down… (read more)

Hi

Long-term Thunderbird user and in the past couple of months Thunderbird on my PC on connecting to my mail server goes to a time out (about a minute?) before then downloading new messages. Connecting from my laptop is instant.

The PC - which is relatively new - performs well otherwise.

Checked settings on both and they are identical, save for the laptop.being 64-bit and the PC 32-bit versions.

Any ideas for me to try?

Many thanks

Rick

Asked by stuff26 12 months ago

Answered by stuff26 12 months ago

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illegible text

It went away for a while but now it is back. When I select the text it usually (but not always) resolves. However it is a pain to keep stopping to do that. I've tried th… (read more)

It went away for a while but now it is back. When I select the text it usually (but not always) resolves. However it is a pain to keep stopping to do that.

I've tried the existing fixes but they either don't work or stop working after applied.

Asked by pjcamp 11 months ago

Last reply by Wayne Mery 10 months ago

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  • Archived

After compacting the blue progress line is still visible (bottom right) but no emails are visible. (137.0.1 Win10)

Thunderbird performs a compaction. When it is finished the blue progress line is still showing on the bottom right hand side of the window. You can select any folder an… (read more)

Thunderbird performs a compaction. When it is finished the blue progress line is still showing on the bottom right hand side of the window.

You can select any folder and any view condition (read, all, tags etc) and no emails are shown anywhere.

  • Restarting Thunderbird fixes the problem with no errors.
  • This has happened a lot of times now and is consistent.
  • If you force a compaction the problem does not occur.

Update: Usually, in frustration, I restart Thunderbird to fix the problem. This time, whilst typing this forum question, the problem resolved itself. I guess about ten minutes elapsed before the application righted itself. I will watch for the next incident and see what other information can be observed.

Asked by dgoadby 10 months ago

Answered by dgoadby 4 months ago

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Inbox disappearing "No Message Found" (locked)

Is anyone else having this bug? I'm reading through my mails and I delete one or multiple mails and then the entire box disappears and says "No Message Found." Then, I ha… (read more)

Is anyone else having this bug? I'm reading through my mails and I delete one or multiple mails and then the entire box disappears and says "No Message Found." Then, I have to click on the account and then back to Inbox to see the mails again? This has been happening on the last two builds on TB??

And then I get the disk space error...even though there is almost 3T of space??

Asked by Doug Sooley 8 months ago

Last reply by Wayne Mery 8 months ago

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Sent messages stopped appearing in SENT folder: UPDATED 01/13/25

Moved to New Question related to 'Sent' file size: https://support.mozilla.org/en-US/questions/1485833 … (read more)

Moved to New Question related to 'Sent' file size: https://support.mozilla.org/en-US/questions/1485833


OK, I noticed my Sent mail folder has a file size of > 3 GB (3,224,360,399 bytes) Probably why it is not being read How can I reduce the size of this file (without being able to open it in Thunderbird)?

Asked by jacobbarnett 1 year ago

Answered by jacobbarnett 1 year ago

  • Solved

firefox maxing out ram while idle in the background

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfect… (read more)

Have been having an issue for the past month or two where if left in the background firefox will slowly start to eat up my available ram. I was using it like this perfectly fine for years previous to now.

I dont have this issue when I'm actively using it, only when I tab away from it and specifically its not on screen. Once I tab back to firefox the ram usage immediately dips back down to normal. I have tried many things to try and solve this like doing a clean install of firefox, getting rid of extensions, clearing my browser cache, closing all other apps to verify it was just firefox, clearing my history, turning on hardware acceleration. Nothing seems to help, im really at a loss and I don't understand what changed besides it being updated in the past couple of months.

My computer is fairly heavy duty and I have 16gb of ddr4 ram that again was working perfectly fine to run firefox before these past couple of months. As a result of this issue however if left in the background for too long on accident firefox uses up all my idle ram and starts causing other programs to not be able to run and has even crashed my computer previously when trying to run a program like clip studio paint.

I have noticed that while running the firefox task manager there is definitely some difference in memory usage when i tab back in after letting it be in the background so I have attached screenshots of the regular usage while tabbed in and the captured usage when i tab back in.

Any possible solution is welcome because I really enjoy using firefox and i dont want to have to switch browsers unless absolutely necessary.

Asked by Gilligan 5 months ago

Answered by Gilligan 4 months ago

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For the past two days, when I tap on Firefox Focus app on my Home Screen and enter my passcode (which I have done many times daily for several years to compete in a game app), it keeps taking me to Google. Why is it not opening Firefox Focus? Help!

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google.… (read more)

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google. I have played a competitive game app I have on Firefox Focus for years. Suddenly I can no longer access it directly through Firefox Focus. Image below is what appears when I go to Firefox Focus and enter my password. The main game I play opens in Google rather than Firefox Focus.

Asked by Lkw1961 5 months ago

Last reply by Paul 5 months ago

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Thunderbird Inbox Corruption

Inbox displays nothing except a few emails from years ago. Troubleshooting mode shows a correct inbox. Returning from troubleshooting mode reverts to the incorrect inb… (read more)

Inbox displays nothing except a few emails from years ago. Troubleshooting mode shows a correct inbox. Returning from troubleshooting mode reverts to the incorrect inbox. Selecting Reset Controls while in troubleshooting mode corrected the issue.

Asked by jjr9999 6 months ago

Answered by ThundaMike 6 months ago