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TB working fine, then next day opens up as Blank screen and a setup tab Profile shows to be still there as do mail folders .... so need to recreate profile.

Created a new Profile I copied over the folders:

 IMAPmail
 Mail

and the following files

 key3.db
 logins.json
 cert8.db

and all of the pref.js files (1 through to 141)

The profile folder does show new profile active ( as per this pic https://flic.kr/p/2pjRyRz)

I created the 2 IMAP account login details, I now have access to the inbox for 2 IMAP account, but I do not have any the filed mail (local folders) how do I get these back. This is an important item for me as many years of filed emails.

I was using thunderbird. I accidentally hit the sort by star right above the email list. The application crashed closed. When I reopen it, it immediately crash closes. I can't even get an pointer arrow for long enough to exit myself.

On window 10. Thunderbird was up to date.

Tried - restarting computer. Signing out of TB in the crash report box. Can't get into safe mode.

Hello. I'm getting constant crashes on a new installation of Thunderbird on a new PC. It seems to happen when downloading emails, of which we have tens of thousands, and it seems to crash every few seconds or minutes. I tried reinstalling, and running in safe mode and disabling addons. I tried deleting the account and recreating it. I tried deleting the profile folder and recreating it. We have 4 email accounts on that machine (we have a dozen in total) but as TB seemed to be struggling I deleted all of them and recreated only 1, which made no difference. Apart from that the PC seems to be normal and does not report any errors. We have a dozen other PCs all running Thunderbird with the same accounts and with the same settings, none of which show any problems. The crash reports (I have loads of them) all seem to show EXCEPTION_ACCESS_VIOLATION_READ This is the ID of the most recent one: 4e9ad970-189e-41e9-9399-8db820180222

Thanks in advance for any help.

Hi all,

I feel like this is a problem that must have been experienced and solved a thousand times... however I've tried all the suggested fixes I can find and the problem still persists.

When I load Firefox the pages take ages to load. It doesn't matter what the page is, it takes ages, except that about: pages load fine, no problem. When I say pages take ages to load, I mean that everything about the page takes ages, not only the next, not on the images and other content etc, everything. This only started happening today and I only created a new profile a month or so ago. I don't have many tabs open (maybe 20) of which 9 are pinned. I do have lots of extensions installed.

I've tried troubleshooting/safe mode, that makes no difference.

Private browsing and loading another profile are fine, they don't have this problem.

I've cleared all cache and data, cookies, etc, including startup cache.

I've deleted the content-prefs file, and removed places files.

I've tried disabling and enabling hardware acceleration.

I've tried disabling TRR.

Probably some other things too, but so far nothing has worked.

Suggestions please! :)

Changed IMAP to POP. Now I have errors, such as "msgFilterRules...Conflict.dat. Deleted all my message filters, but this message STILL pops up.

I also have popstate-1.dat & popstate-2.dat 2 Junk folders, 2 Outboxes..

I have screwed this up somehow....

delivery format auto-detect does not auto-change to HTML when an image/picture is pasted into email body

problem was present in an early version of TB (sry don't remember which) then was fixed but has reoccurred on 38.4.0 (dunno if it begun at this version, just realized 38.4.0 has this issue again)

if delivery format option set to HTLM then it works (pasted image is sent)

see attached screen shots

I have created a HTML signature, defining the font, size, color and bold - as below However, the color is not taking effect and remains black, despite it showing so in web based html editors.

EG:

My sig text here

I have a very small Tablet computer and Thunderbird is really bogged down on it. The tablet has a 32 bit processor, 1G RAM, 64G SD drive. (1) When I run TB I get many "not responding" messages from Windows. (2) Maybe 1/2 the time, if I "delete" a message the screen will freeze on the message. The message is removed from the inbox list. I have to click "X" to get rid of that screen. (3) Get Messages no longer works. When I click it, nothing happens. The status bar at the bottom remains on the last information displayed. I found that if I use View, Folders, All, I can bump TB to get messages. (Normally I use Unified Folders) The status bar will display each of the accounts it is checking and any new messages will appear. These things have been happening through many many versions of TB. Although #3 seemed fixed a few weeks ago but has returned. Same for #2.

I looked at the disk space that TB is using and found that TB is using over 10GB. See attached. I don't know why it is so large. I don't need to store any messages on this computer. I have a desktop that is my "base station" where I want to save all (but deleted) messages.

I don't know if this large amount of TB space is contributing to the problem. Any help would be appreciated.

This has been happening to me with recent updates of Firefox, and I am very close to dumping a browser that I have used for years because of it. I go to load pages and it just sits there and spins and spins. In the time I take to open another browser like Chrome and copy and paste the exact same links into Chrome, where the download of the web page is practically instant. I go back to Firefox and it is still spinning and it is just ridiculous. I have no clue what would be causing this. After it finally loads a page, it seems fine on subsequent loads of pages.

Win8.1 using Tbird 24.5.0. Download of emails became intermittent in mid-May. As of 6/4, none can be downloaded. No problem sending emails. I have a POP3 account with Earthlink. I started Tbird in safe mode via Help > Restart with ad-ons disabled.

The status bar at the bottom stated that I was connected to pop.earthlink.net. Then it stated that is was 'Downloading message 1 of 116'. After a while with no messages coming in, it stated 'No messages to download'. It never said downloading message 2, so I don't think the messages went somewhere unknown.

This is the situation with my Windows firewall disabled and with my G Data antivirus disabled. I've tried various other things after reading that others are having a similar problem. Earthlink support verifies that I have the right setup. I uninstalled Tbird and reinstalled. I removed the account and added a new one -- and lost my saved emails until I went to my backup. Someone mentioned a ad blocker. I have one on Chrome from Adblock Plus; I don't see how that would affect Thunderbird.

What now? Thanks, Bruce

Good Morning. I have been using Firefox for 20+ years. Last night it did an update overnight, and this morning I am getting "The Page Isn't Redirecting Properly" error message on my business CRM site. This appears to be the only site having an issue. I have never had this error previously.

I tried all suggestions already including clearing cache/cookies, checking settings, delete history, troubleshoot mode and nothing. The site opens fine on Chrome and MS Edge.

Any additional help is appreciated, this is very frustrating.

Thank you.

Hello everyone. Since installing Linux Mint in May 2023 I have been having this issue with Firefox.

Description of issue: When I switch between (or drag) tabs in a Firefox window, the whole window becomes unresponsive, with the last tab I was switching from still in front. Often the contents of the window start to flash (disappear and reappear, leaving a black backgground) every 2 seconds. I can drag the window around, scroll, minimize it, but it is impossible to give any input in any tab. The only action somewhat possible to do inside the window is bring other tabs in front, it is still quite hard for the input to register, and if it does, it takes 10+ seconds. The issue goes away if I close the specific Firefox window, or if I manage to select and drag one tab out of the frozen window into its own new window. Then everything works as intended, like nothing ever happened.

I can reliably cause the freeze-up in a short time by holding CTRL+TAB and drag one tab to change the order while firefox cycles through the tabs in the open window.

While the window is frozen, the rest of the desktop is responsive as normal, even other Firefox windows. If I try to interact with the frozen window I can rarely see spikes of CPU usage. RAM stays at normal usage levels, far from being full.

What I have tried so far that has had no effect on the appearance of the issue:

1) Disabling all extensions i have

2) Run in troubleshooting mode

2) "Create a new places database" as suggested [https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding#w_fi...]

3) Disabled hardware acceleration

4) Creaing a new firefox user profile

5) Use "Refresh Firefox" from the troubleshooting page

6) Use the Flatpak version of firefox

7) Reinstall firefox

Here is my system information

here

In my list of Inbox Unified Folders (13 of them), one folder in particular (the second one) is sometimes there, then at some point later is gone. It's still in the 'All Folders' list, but not in the Unified folders list. If I kill TB and restart, then it's back. I have no idea what ops might cause it to vanish. Any idea what's causing it to vanish or what I can look at?

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

I have a new installation of Ubuntu 22.04 on my 2015 Lenovo IdeaPad 300. I have a new SSD HD 1 TB in size and it should work, however, Firefox keeps crashing. Other apps are crashing too.

I just installed Thunderbird for the first time...

it didnt even download at 1 time from gmail

i am now getting a timeout issue for trying to send my first e mail... I CANT EVEN ADJUST ANYTHING to be able to try again with more time...

and i thought Thunderbird was supposed to be better than outlook... HMMM

i have the latest version of TB with win 10

i want to be able to send e mail without time out issues this is thanksgiving geez

HELP!!

OK, I asked this question many months ago and still don't have a solution:

I inadvertently changed the background of my Thunderbird to black with white text. I have NO idea what I did or how to get it back. I tried this: Menu app icon (3 lines) > Preferences select 'General' Scroll to 'Language & Appearance' click on 'Colours' Text = white Background = Blue uncheck - do not select 'Use System colours' 'Override the colours....' select 'Never' Click on OK

I really hope that someone can help! Thanks in advance.

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have to literally close out of the entire program in order to get out of it. I open Thunderbird up and it happens again. I have tried opening in safe mode and disabling all add-ons, but it still freezes after 5 seconds and crashes. Is anyone else experiencing this and what can I do to correct this?

Today for the first time after the latest update 127.0 (64-bit), my many firefox pages and tabs crashed and closed and a pop up to send crash report.

So I have fired up firefox again to find only a single page opens up, I have lost probably 16+ pages with multiple tabs on each, been like that for months, I have 32GB memory so there is normally no issues or slowness. However after the crash, even though only a single firefox page is open, windows task manager shows Firefox (20) and if I expand the task, I can see each firefox is taking lots of memory.

So it looks like the old session pages/tabs are still there somewhere but not accessible, I would like to get them back if possible. I went through reseting it to default, disabling the add ons etc but nothing has worked.