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Help with using new Thunderbird 128.8.1esr (win10)

My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. … (read more)

My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. I don't get any answers in this forum - or there may be answers but I can't find them. Where do users go to get quick how-to-do-it answers?

Asked by rjburke1 9 months ago

Answered by Rick 9 months ago

  • Solved

Use Mozilla's proper names wordlist in my dictionaries

Heya, I am the maintainer of the British Dictionary. For one year that I have been working in the "shadows" on my version of US+Canada+Australian, to be released on 1-J… (read more)

Heya,

I am the maintainer of the British Dictionary.

For one year that I have been working in the "shadows" on my version of US+Canada+Australian, to be released on 1-JAN-2026.

Can I add your list of proper names (~5000 words) to my dictionaries and release the dictionaries as LGPL?

https://searchfox.org/firefox-main/source/extensions/spellcheck/locales/en-US/hunspell/dictionary-sources/5-mozilla-added.txt

Thank you!

Asked by Marco A.G.Pinto 2 months ago

Answered by Kiki 1 month ago

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why is there no way to contact support?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not funct… (read more)

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

Asked by atgilman86 3 months ago

Last reply by Paul 3 months ago

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Posting support questions to the community - formatting? Markdown?

Gotta say I'm rather disappointed with the Mozilla support community forum here. It seems very poorly set up, unless I'm missing something. Perhaps I'm just missing the … (read more)

Gotta say I'm rather disappointed with the Mozilla support community forum here. It seems very poorly set up, unless I'm missing something. Perhaps I'm just missing the forum formatting page here.

The post form starts with asking "Which topic best describes your question" - well none of the ones offered. e.g. this question is about support, and that doesn't fit a category.

For technically literate users, often questions and posts will have code snippets etc in them, but there doesn't seem to be formatting support beyond bold, italic, links and bulleted lists? Is that right? No markdown for code?

   Code with four spaces leading - does that work?

three quotes separated text

   fenced code block?
   Does this work at all? 

Not seeing a preview your question button either, so one posts blindly without knowing if it's legible or not.

When I've tried to paste some detailed email header info in a question it was terribly displayed which can't help getting community analysis and input.

These aren't new features for community forums. One would think them standard.

Is there a posting guide for this support forum that provides formatting info that I might be missing? Is there another support discussion page somewhere else - perhaps stackExchange is more active?

Asked by Ross Kay 9 months ago

Answered by Ross Kay 9 months ago

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Closing Android App

I cannot close the Thunderbird email app on Samsung Galaxy S25 Ultra Android 16 One UI 8.0. The back arrow in the navigation bar no long closes the app windows. Have to u… (read more)

I cannot close the Thunderbird email app on Samsung Galaxy S25 Ultra Android 16 One UI 8.0. The back arrow in the navigation bar no long closes the app windows. Have to use the back to home center button. Is there a solution to this problem?

Asked by Kevin Prawl 4 months ago

Answered by Kevin Prawl 4 months ago

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I *do* want to donate to Thunderbird, and Firefox .. BUT ...

I would like to donate .. i really would .. but .. I use PAYPAL for donations, and when I try to donate, the first thing you do is ask questions I'm not going to answer. … (read more)

I would like to donate .. i really would .. but .. I use PAYPAL for donations, and when I try to donate, the first thing you do is ask questions I'm not going to answer. I have an account already .. seriously that should be enough to give you money. OR if i go to paypal, have a donation link there.

Asked by rdenney1 1 month ago

Answered by Rick 1 month ago

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Firefox switches from built-in viewer to Adobe after 1-2 seconds

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not see… (read more)

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.

Asked by La_Sombra 1 month ago

Answered by Denys 1 month ago

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Mozilla Response Emails Don't Include Direct Link To Latest Reply?

Was having a problem accessing my email with Thunderbird. Posted on forum here looking for help and received a response from Matt, a moderator I believe. His reply pointe… (read more)

Was having a problem accessing my email with Thunderbird. Posted on forum here looking for help and received a response from Matt, a moderator I believe. His reply pointed me in the right direction and things are working properly again.

I received an email notice informing me of Matt's response, but oddly it did not contain a direct link to take me to that particular thread. It took just a few extra clicks after logging into the site and I was able to read Matt's reply. Am I overlooking something in the email? It's not that a big deal but it seems like most any other site will send a direct link to take you to the most recent response.

Asked by Clay B 7 months ago

Answered by Rick 7 months ago

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My mic has stopped working in Chat GPT?

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a … (read more)

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a question rather than type.

Asked by bghubka 1 month ago

Answered by Denys 1 month ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 2 months ago

Last reply by Denys 2 months ago