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Unable to add a Gmail account - Unable to login at server. Probably wrong configuration, username, or password

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password" Below are the steps with scre… (read more)

When I attempt to add a Gmail account, I get this error - "Unable to login at server. Probably wrong configuration, username, or password"

Below are the steps with screenshots: - checked for no cookies to prevent Google from asking for an actual login - no stored google passwords - didn't put in my password on setup - TB finds the available configuration - prompted to login at google - add google password - allow access - error message

I have restarted Thunderbird. I have checked for updates (even though I have it on auto-update).

Are there settings on my Google or Gmail account that could prevent this from working?

Asked by trentwhip-fox 12 months ago

Answered by trentwhip-fox 11 months ago

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Firefox GPO to add certificate exception

Hello. I know how to define a server certificate exception to avoid browser warnings in case of certificate issue with a website (see attachment). However, I'd like to ap… (read more)

Hello. I know how to define a server certificate exception to avoid browser warnings in case of certificate issue with a website (see attachment). However, I'd like to apply that exception for all users with access to my machine using a GPO (for user or local machine). This is also a requirement in my work where many users run Firefox from a server and the face browser warnings all the time (related to self-signed certificates) so it would be great to apply an exception for all users through a GPO specifying the self-signed certificate warning we want Firefox to ignore. Thanks.

Asked by eltenista10 10 months ago

Answered by Mike Kaply 10 months ago

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Can't delete virus's message

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus'… (read more)

Hi our Kaspersky detected objects but unfortunately our antivirus can't delete all the detected. I try to uninstall the thunderbird but still unable to delete the virus's message.

Hope get the assist for your team.


thank you

Asked by Seni Nusantara Holdings SB 3 months ago

Answered by Toad-Hall 3 months ago

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hacked

Stop the hacked in my account please help me this is really urgent

Asked by Ella Thomas 2 weeks ago

Answered by Paul 2 weeks ago

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Continuous requests for access permissions

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give per… (read more)

I continually get popups wanting me to give permission for TBird to access all sorts of stuff. Is this a BUG or a "Feature"?. How do I turn them off? Or should I give permissions?

Asked by Frank 4 months ago

Answered by Matt 4 months ago

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Intune Joined Devices on Firefox

Hello, Our organization is attempting to implement a Conditional Access policy that restricts access to certain websites to Intune joined devices only. The error message… (read more)

Hello,

Our organization is attempting to implement a Conditional Access policy that restricts access to certain websites to Intune joined devices only. The error message mentions that I need to enable a setting from within Firefox called Windows SSO, mentioned here: https://support.mozilla.org/en-US/kb/windows-sso. This setting is already enabled and I am still getting an error.

Is there anything else that could be causing this?

Asked by tallen3 7 months ago

Answered by nullsbrawlone 6 months ago

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Update failure - SEC_ERROR_OCSP_FUTURE_RESPONSE

SEC_ERROR_OCSP_FUTURE_RESPONSE I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test … (read more)

SEC_ERROR_OCSP_FUTURE_RESPONSE

I got this while updating. Computer was off for 11 days (i hospital). Now I can't load my email. There are several PDF's of medical test requests and reports urgently needed to print. I can see my mail waiting on the server using my phone, but my desktop (Thunderbird) is the only one that will allow me to print.

<redacted>@rogers.com

Asked by jgb 6 months ago

Answered by christ1 6 months ago

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blob:

Hello, I process phishing URL's, I have recently come across URL's that make use of a BLOB: syntax on the URL: blob:https://bolig.botik.dk/16c8c011-0fa5-4ba0-a10f-ed76… (read more)

Hello,

I process phishing URL's,

I have recently come across URL's that make use of a BLOB: syntax on the URL:

blob:https://bolig.botik.dk/16c8c011-0fa5-4ba0-a10f-ed7675055cc6

You can see an example of the Phishing URL in this PhishTank entry:

https://phishtank.com/phish_detail.php?phish_id=9118779

That URL then re-directs to the above "BLOB" URL.

My understanding is that it is "locally" generating the phishing website, similar to an old fashioned about: syntax, however it's not clear what the significance of bolig.botik.dk URL is - loading that URL without the BLOB: prefix causes an error

Can someone explain:

1) What is the BLOB: syntax, and 2) what would be reported to have the phishing URL removed in the above example?

Asked by J S 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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Mozilla Monitor

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites yo… (read more)

This is not the first time you have sent an email to me indicating I should "View all sites where your info is exposed", and each time I receive your emails the sites you suggest are sites I have never seen before, let alone logged into with a password.

I use a Password Organizer Book, with all of my logins and passwords for each site I use. I do not use a password app, and have NEVER used a password app. Each time I go to the website you suggest, It's always a site I have never seen before so it would be impossible to login and change the password. I always check my Password Organizer Book to make sure.

I don't know what you want me to do since I cannot login to the website you are suggesting. Is there action I should be taking? I don't know what it would be, but if you know please let me know.

Asked by Rhonda 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Show Remote Content in Thunderbird incoming e-mails

02 Oct. 2025 Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS. The updates also caused some changes to my… (read more)

02 Oct. 2025

Recently, some automatic updates were made to my Dell desktop. I assume they were updates to the Windows 11 OS.

The updates also caused some changes to my Thunderbird e-mails. The incoming e-mails are formatted differently. I used to get a message, saying that "remote content" in some incoming e-mails had been blocked. I was given the option to show remote content in the incoming e-mail. Now, I no longer have the option to "show remote content".

Please tell me how I can recover the option to "show remote content" on incoming e-mails.

Thank you.

Connie Yanicka

cyanicka46@gmail.com

Asked by Constance Yanicka 2 months ago

Answered by sfhowes 2 months ago

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Thunderbird has blocked the file from loading in this message - templates - HELP

Hello, I have saved message templates that I use. Each one also has a footer (which I save as an .html file). When I use this template to send a message, the image in t… (read more)

Hello,

I have saved message templates that I use. Each one also has a footer (which I save as an .html file).

When I use this template to send a message, the image in the footer doesn't load and I get the message: Thunderbird has blocked the file from loading in this message.

When I click UNBLOCK, nothing happens. The image still doesn't get added. It's a very small image from my footer/signature. 'When I compose a new message, I don't have this problem' – the image in the footer loads and is sent to the recipient. This problem occurs when I try to send a message saved in the templates. There's no way to "unblock the image" and send it.

Asked by michael715 1 month ago

Answered by michael715 3 weeks ago

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NO thunderbird password

I have been using Thunderbird since it was Netscape. (that's how old I am) In all that time, I have NEVER had a password for Thunderbird. I have never even seen an optio… (read more)

I have been using Thunderbird since it was Netscape. (that's how old I am)

In all that time, I have NEVER had a password for Thunderbird. I have never even seen an option to set up a password for Thunderbird.

I thought that maybe if there were a subscription option available now, then I would be able to subscribe, get a proper personal account, make a password for it, and once again be able to use Thunderbird for email management.

I WISH! If anyone knows the URL for a Thunderbird subscription page, please send the URL, because after much searching, I still haven't found one.

Asked by patriciacravener 10 months ago

Last reply by Wayne Mery 10 months ago

  • Solved

Thunderbird displaying images problem

Hello, I've come across a rather strange problem. I have a phplist mailing list (on domain1). When sending emails, I usually also add an image (as a link to the image). S… (read more)

Hello, I've come across a rather strange problem. I have a phplist mailing list (on domain1). When sending emails, I usually also add an image (as a link to the image). Since the beginning of June, however, I've noticed that Thunderbird doesn't display the images added in this way. Instead of the image, it displays an empty frame (a completely empty frame without any tags). Even if "Allow remote content in messages" is checked in the settings. Other email clients (outlook, gmail, roundcube) have no problems and display images without any problems. However, if I put the image on another domain (domain2) and put a link to this image in the email, Thunderbird also displays it. So: it doesn't display the image from domain1, where I have the mailing list, but it displays the same image from domain2 (in the same email from the same mailing list from domain1). Is it possible that Thunderbird is blocking the display of images from a certain domain?

Asked by damjan5 4 months ago

Answered by damjan5 4 months ago

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Security issue

Recently asked by Mozilla Thunderbird for access to my data etc and this was questioned by Google. However I agreed to the request and wish to be assured that this was no… (read more)

Recently asked by Mozilla Thunderbird for access to my data etc and this was questioned by Google. However I agreed to the request and wish to be assured that this was not a scam

Asked by alanharman41 4 months ago

Answered by david 4 months ago

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Email files deleted from hard drive

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderb… (read more)

Yesterday there was a 4 hour outage at AOL. I use Thunderbird to access my AOL account. When I discovered the outage, I check my Windows 10 hard drive where my Thunderbird emails are stored and it was empty. Not only was my INBOX empty but every saved folder, delete folder, trash folder, etc. Once AOL was operational, all of my emails reappeared on my hard drive. Everything appears to have been recovered without me doing anything. My question is: who has the ability to delete files from my hard drive without me specifically doing so either manually or through the Thunderbird app?

Asked by kleaf 4 months ago

Answered by david 4 months ago

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Donation

Dear Sirs, I got a letter about a donation to support Thunderbird and I payed 200 SEK. I was connected to https://updates.thunderbird.net/sv-SE/thunderbird/128.0/nov24/ … (read more)

Dear Sirs, I got a letter about a donation to support Thunderbird and I payed 200 SEK. I was connected to https://updates.thunderbird.net/sv-SE/thunderbird/128.0/nov24/

Is it OK? Or did I a mistake?

Regards Bengt Bengtsson Kalmar Sweden

Asked by bengt@calmar.se 12 months ago

Answered by david 12 months ago

  • Solved

security

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox sa… (read more)

I signed into one of my financial accounts and it said the sign in was with firefox windows 10. I have windows 11 on my computer. Is this a security issue? Fire fox says i am on the latest version

Asked by patrank8240 5 days ago

Answered by James 5 days ago