Showing questions tagged:

How to Change Primary password manager in Firefox password manager

how to change primary password manager to another 100% trusted password manager like proton pass, nord pass, bitwarden password manager etc.. in firefox. In windows and a… (read more)

how to change primary password manager to another 100% trusted password manager like proton pass, nord pass, bitwarden password manager etc.. in firefox.

In windows and android, if there is no feature means kindly add that features.

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Problem logging in to Thunderbird, interference from Google

13 Nov. I have been dealing with the problem of the requirement to sign in to Thunderbird using Google. It does not work. I enter my e-mail address, click next, and get… (read more)

13 Nov. I have been dealing with the problem of the requirement to sign in to Thunderbird using Google. It does not work. I enter my e-mail address, click next, and get a second window that says "Error 400". I tried to get some help with this through a company listed on the internet as Just Answer. That turned out to be a scam.

Someone called me this morning, offering to help me with this problem. The person was from the company The Web Services. While the technician from Web Services was working on my computer for a while to restore my Thunderbird files, he told he that they kept losing the internet connection to my computer. He said they had determined that they kept losing the internet connection, because some hackers were hacking into my computer, while they were working. He showed me a lot of evidence of hacking on my computer, indicating that the 2 technicians from Just Answer who had helped me the day before through long chats were hacking into my computer the entire time they were chatting with me, going through steps they said would solve the problem with having to sign in to Thunderbird using Google. I think the people from Just Answer had tried to create a Thunderbird back-up profile, but had not done it correctly. As a result, all the data within Thunderbird was lost. I cancelled my subscription with Just Answer today.

The technician from The Web Services was able to restore my Thunderbird, including the many local files I have. Some additional formatting of the site still needs to be done, and the correct server settings need to be set up. That is to be finished tomorrow morning. The Web Services person also sold me an anti-hacking firewall, which is supposed to also provide network security.

I am concerned, because on the Mozilla support page, it specifically states that Thunderbird does not offer phone support. I gave this company access to my computer today, so they could restore my Thunderbird files. The Thunderbird files have been restored. Now I see that the issue with trying unsuccessfully to sign in to Thunderbird using Google is still there. So I am right back where I started over a week ago, trying to find someone who can solve the issues that come up when I try to sign into Thunderbird with Google.

I am somewhat suspicious of the company The Web Services, because they called me and offered to fix the problems I am having with signing in to Thunderbird. Please let me know whether it was unwise to let them work on my computer today. Could this be another scam? Thank you.

Solved 5 1 66

Help creating an account

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my a… (read more)

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Solved 1 145

Account Disconnected

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and sh… (read more)

I go through the process of signing into Firefox Sync, it sends the confirmation e-mail and i copy paste the code in, then it takes me to the mozilla accounts page and shows me all the data about my account, but when i click on sync under settings, it says "account disconnected" if i click "sign in" the process repeats with the end result being "account disconnected"

Solved Archived 2 507

post refresh firefox now I need to log on apps each time?

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to l… (read more)

Hello Folks: after having the 'invisible' band across the top of each page, it was advised I reset : was fine saved all bookmarks before hand etc. Now, I am having to log into my usual apps each time: eg. the Library, the duck.ai, the Fitness app etc. Was this a result of the reset: wondering if the duckduckgo Privacy Essentials extension and the FF reset (refresh?) in now in conflict: I am not a greenhorn but definitely not an advanced techy so laylman's terms please THANK you for your help with this.

Solved 4 120

Urgent Request to Reset Mozilla Account

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication a… (read more)

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Solved Archived 13 110

Debuger breakpoints dont work on V133

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction t… (read more)

So i am using ReseourceOverride AddOn to debug a js library on standard install of firefox. This works by using the site as normal but resource override has instruction to replace request for the library on server with one requesting it from localhost. This used to work without problems. However today i noticed that breakpoints aren't getting hit. I have downgraded to version 132.0.2 and breakpoints work once again. I think this has something to do with debug sources, since the load process adds 2 sources, webpack containing uncompiled code and where i set break points, and webpack-internal which i think is built js library before getting minified. Links to exceptions in console also dont work instead of linking to webpack seemlesly, the adress says webpack-internal and link open a new window and complains that the adress is nonsense (see attached images)

Thatnks for the help

Solved Archived 1 113

Why getting Access denied on tesco sign in

MY kit - Dell Optiplex 3020 Winver 22H2 up to date WIN 10 Firfox up to date Access Denied You don't have permission to access "http://www.tesco.com/" on this server. Refe… (read more)

MY kit - Dell Optiplex 3020 Winver 22H2 up to date WIN 10 Firfox up to date

Access Denied You don't have permission to access "http://www.tesco.com/" on this server.

Reference #18.298645f.1739999212.1578c2cf

https://errors.edgesuite.net/18.298645f.1739999212.1578c2cf

Locked Archived 1 69

WhatsApp code

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'… (read more)

Hi Mozilla teams,I need your help! I lost my phone and my access WhatsApp,I don't have code to have my WhatsApp access back, I'm really confused about what's going on, I'd really appreciate if could take a look into this issue , and restore my WhatsApp code back, thank so much for your help.

Locked Archived 1 136

sign in

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hac… (read more)

i have been using this email address [email 1 removed] and it wont let me to sign in or reset password i do have another email address which is no longer use its been hacked ([email 2 removed]) is it possible to change the email address to [email 1 removed] so i can continue using that email [email 1 removed]

thanks

Locked 1 285

locked out of Thunderbird mail box.I am outraged

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.! I am 87 years old and do not und… (read more)

It's outrageous suddenly being locked out of mail box . It contains QC N° of locker containing a food parcel I need to pick up to day.!

I am 87 years old and do not understand what I am supposed to do!!

Solved Locked Archived 2 73

Pop-up window keeps appearing asking me to log in to one of my fastmail accounts

I have multiple e-mail accounts set up in Thunderbird including two different Fastmail accounts. All of them continue to work fine, but I keep seeing a pop-up window aski… (read more)

I have multiple e-mail accounts set up in Thunderbird including two different Fastmail accounts. All of them continue to work fine, but I keep seeing a pop-up window asking me to log into Fastmail. I just close the window but it re-opens a few minutes later. The account continues to work in Thunderbird fine.

This happens for only one of my two Fastmail accounts. The account has been set up in Thunderbird for years and I've only recently begun seeing this window.

Solved Archived 1 81

What exactly is encrypted by Primary Password?

Good afternoon, I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed t… (read more)

Good afternoon,

I have read in an article a statement that Primary Password encrypts all saved logins, therefore it is safer and recommended to use it. Well, I observed that it does not really matter if the password is set for the contents of logins.json, it does not change. What exactly is encrypted by Primary Password and how does it improve security?

I also tried to set the same password for different websites (I used a different mail tho) and the output in logins.json is different, which is even more confusing to me.

The output itself is kind of strange, the first part of it seems to be the same for almost all entries and looks like that: MEoEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwc.

Solved Archived 1 108

Thunderbird - to add a mail a/c - auto add fails.

Hello, Thunderbird 142.0 - to add a mail a/c - auto add fails to login and no manual setup seems available. Simultaneously login passes to an Outlook e-mail wit… (read more)

Hello,

         Thunderbird 142.0 - to add a mail a/c - auto add fails to login and no manual setup seems available.

Simultaneously login passes to an Outlook e-mail with a written password available. Thunderbird auto seems unable to pass that and so fails to add Outlook e-mail. All commentary welcome. Colin DB

Solved Archived 3 177

LogIn Yahoo E-Mail not possible with Firefox (Linux)

I'm not able to log into yahoo e-mail via Linux Firefox (145.0 (64-Bit)): The error message is "We were unable to log you in. Please try again from another device." I ca… (read more)

I'm not able to log into yahoo e-mail via Linux Firefox (145.0 (64-Bit)): The error message is "We were unable to log you in. Please try again from another device." I can log in with Chrome (Linux and Windows) and Firefox (Windows). My issue is to switch from POP3 to IMAP in Thunderbird. There the same error message occurs.

Solved 14 443

Please list my passwords.

Please list my emails, 3 accounts. xx@westpeake.com yy@westpeake.com zz@westpeake.com Domain: westpeake.com I get the following message when I try to log on. Owner: Br… (read more)

Please list my emails, 3 accounts. xx@westpeake.com yy@westpeake.com zz@westpeake.com

Domain: westpeake.com I get the following message when I try to log on. Owner: Brian West

Login to server mail.westpeake.com with username xx@westpeake.com failed.

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