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version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Asked by natalkalyu 4 days ago

Answered by natalkalyu 1 day ago

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Cannot connect to Microsoft Office web editors (word, excel, powerpoint)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling ad… (read more)

I recently updated to 147.0.1, and now it seems I can no longer access word/excel/powerpoint files for online editing. I have already tried clearing cookies, disabling adblockers, disabling tracking protection, running in a private window, all the way down to completely reinstalling Firefox 147 fresh. This has persisted for roughly a week, so it does not seem to be an issue with my own network connection, nor with Microsoft's services, nor my files specifically since I can edit the files online from my PC at work. The error message specifically reads:

We can't connect to the server at usc-excel.officeapps.live.com (or usc-word-edit.officeapps.live.com or usc-powerpoint.officeapps.live.com, respectively).

I could previously access these files to edit when I was still on Firefox 146, so I'm guessing it's something going on with 147. Has anyone encountered similar issues with Web Office apps, and perhaps found a resolution?

Asked by sheldend80 1 month ago

Answered by sheldend80 1 month ago

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Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (read more)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Asked by Mads Peter Jensen 4 months ago

Answered by Nathan Giovannini 4 months ago

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Font related settings is too complex for normal users to set their font size

After installing thunderbird, It takes me hours to figure out that my fonts are too small because of one value in Settings > General > Language & Fonts > Fon… (read more)

After installing thunderbird, It takes me hours to figure out that my fonts are too small because of one value in Settings > General > Language & Fonts > Fonts > Advanced > Fonts for Other writing systems gives a too small number.

It seems insane and I don't think users can easily get there. Maybe some users want to set different fonts for different languages and the "Fonts for ..." is for them. However, for most users who just want to change their font size, I don't think it's a good experience to going so deep and find an option in the loooong "Fonts for ..." list.

So please give users a simple option where I can just set my font size without such pain.

I know there's a font size option in TB menu but it doesn't work as expected. In my case, the font size shown in TB menu is 16 while the font size of my plain text emails is 12. And 1. email font sizes will change to TB menu size as long as TB menu font size is not 16. For example, when changing TB menu font size 15 -> 16 -> 17, email text just suddenly goes from 15 to as small as 12, and then from 12 to 17. 2. email font size seems changing with the TB menu font size. However, email text font size will go back to what it was when open another email.

Asked by sun k 1 month ago

Answered by david 1 month ago

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Linux mint firefox and google street view

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come b… (read more)

Hello. I am using Linux Mint 21.3 cinnamon and Firefox 144.0.2 When I use Google maps and the yellow small pointer (cartoon) to go on a specific street, the window come black when shifting to street view. My only extension is disabled, hardware acceleration unchecked, cache cleared and cookies cleared. I have made fresh install and nothing help. Troubleshooting mode allow street view to work fine but normal mode don't work. Google chrome work good. Chromium work good. And finally, Firefox work ok on my Linux mint LMDE 6.

Any idea where to go to solve this issue?

Thanks for your support

André

Asked by A Guertin 4 months ago

Answered by A Guertin 3 months ago

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bookmark folders dont expand when hovering over them.

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, s… (read more)

I hover over bookmark folder, they expand, and the links the folder contains work. (Or) now 80 percent of the time, I hover over the bookmark folder, they don't expand, so I click on the folder to expand it, and 90 percent of the time, the links in the folder do nothing when clicked on. They won't even get highlighted, (selected) I restart firefox, and all works again, for about 10 seconds, and problem occurs again. It goes without saying it gets real frustrating restarting firefox over and over and over again to use another bookmark. I've never experienced this before. This only happens for me on firefox for Linux Mint 22.1. Firefox on windows 11 does not exhibit this problem. Please help, thanks. Cheers...

Asked by E. Hoffm-ster 3 months ago

Answered by E. Hoffm-ster 1 month ago

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Are donations to the Mozilla Foundation via the in-Firefox donation drive used to fund Firefox development

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message: "You power Firefox. Now donate to make good tech the defa… (read more)

When I opened Firefox[^1] today I was greeted with a "Donate to Mozilla Foundation" page open, with the message:

"You power Firefox. Now donate to make good tech the default.

Mozilla Foundation — the non-profit behind Firefox — is building a future where technology serves people, not power.

Your donation to Mozilla Foundation keeps the internet open, private, and built for people. Donate today to make good on the promise of the internet."

Does this message mean that Donations to the Mozilla Foundation now fund Firefox development? As I understand it, previously donations were not allowed to be used by the Mozilla Corporation, which actually develops Firefox. I'd love to donate to fund Firefox development, as I feel it is a critically important open source project.

[^1]: 145.0.2 from the Mozilla Debian repository.

Asked by James Frost 3 months ago

Answered by TyDraniu 3 months ago

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Why do I have to provide so much personal information when making a donation to Mozilla?

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to d… (read more)

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

Asked by Shaun Rawlings 3 months ago

Last reply by Denys 3 months ago

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  • Archived

Can't send email in Thunderbird 60.2.1 - STARTTLS error when using SSL/TLS

After upgrading to Thunderbird 60.2.1, I can no longer send messages. I'm running Linux 4.15.0-38-generic. I get the attached error saying that I have problems with STA… (read more)

After upgrading to Thunderbird 60.2.1, I can no longer send messages. I'm running Linux 4.15.0-38-generic.

I get the attached error saying that I have problems with STARTTLS SMP. However, I have my connection security as SSL/TLS (second attachment). I haven't changed anything for years on my connection security. I successfully sent emails yesterday. Sending still works on my other machine (Windows) with v 59 and the same settings..

Asked by Mary 7 years ago

Answered by Matt 7 years ago

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  • Archived

How can I do to set open new message on new window on Linux ?

I found a solution for windows : From the Menu Bar select Tools-Options-Display-Advanced On thunderbird installed on Linux this menu is not present. … (read more)

I found a solution for windows :

From the Menu Bar select Tools-Options-Display-Advanced

On thunderbird installed on Linux this menu is not present.

Asked by pr18ste 7 years ago

Answered by Zenos 7 years ago

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Cannot sync

I have 3 devices connected to Mozilla account, 2 smartphones and 1 PC and NONE of them are syncing properly, bookmarks sync perfectly and everything else fails miserably.… (read more)

I have 3 devices connected to Mozilla account, 2 smartphones and 1 PC and NONE of them are syncing properly, bookmarks sync perfectly and everything else fails miserably. Some part of history does sync but nowhere near the full history. Syncing of open tabs is *completely* broken.

Asked by pufpuf 2 months ago

Answered by jonzn4SUSE 2 months ago

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Firefox Nightly Video Playback on Fedora 33

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desk… (read more)

I've installed Nightly the same way I have for years on my latest Fedora 33 install—i.e., download tarball, extract into /opt, set appropriate chmod and chown, make .desktop file, etc.—but certain videos certain videos on certain sites refuse to play. A Fedora discussion discussion led me to think it's how Fedora 33 may sandbox apps; I haven't yet had any hits on solutions in the Fedora groups, so I thought I'd ask here, since I can't be the only one with this issue.

Any help would be greatly appreciated!

Asked by Bryan Moore 5 years ago

Answered by cor-el 5 years ago

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  • Archived

Unable to read/save passwords on Thunderbird 60.2.1 on Xubuntu

Hello, After upgrading my Thunderbird install to version 60.2.1 on my Xubuntu 18.04 machine, I cannot access my mail anymore, because there seems to be a problem with pas… (read more)

Hello,

After upgrading my Thunderbird install to version 60.2.1 on my Xubuntu 18.04 machine, I cannot access my mail anymore, because there seems to be a problem with passwords.

Symptoms:

- When starting Thunderbird, I get an "Enter your password" box for each of my accounts even though I had my passwords saved.

- When I go to Preferences -> Security -> Passwords -> Saved Passwords, the list is empty.

- When I try to enter a password and save it, it does not actually get saved and Thunderbird will ask again soon after.

- The following line is logged to console a whole bunch of times:

JavaScript error: jar:file:///usr/lib/thunderbird/omni.ja!/components/crypto-SDR.js, line 179: NS_ERROR_FAILURE: Couldn't decrypt string

Other findings:

- Downgrading Thunderbird to 52.7.0 fixes the problem. The old saved passwords just reappear again and Thunderbird has no problem logging in.

- Starting Thunderbird 60.2.1 on a Windows 10 box with exactly the same profile folder works fine. It can read the passwords and access my mail accounts.

Can you please tell me what to do to fix this, so I don't need to keep using an old version of Thunderbird just to access my mail?

Thanks,

Asked by Carbon_dioxide 7 years ago

Answered by Carbon_dioxide 7 years ago

  • Solved

Firefox tabs don't get saved when closing Firefox - Version 145.0

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tab… (read more)

Firefox version 145.0 in Linux Ubuntu 22.04.5 LTS. When I open Firefox all tabs from previous session are gone. On "Startup" I have checked "Open previous windows and tabs". Which worked before but not now. It is very frustrating. How do I fix? The Profile Manager opens the settings and "Open previous windows and tabs" is checked. Checking "ask before closing multiple tabs" doesn't help.

Asked by chocomo99 2 months ago

Answered by chocomo99 2 months ago

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Unwanted website keeps popping up when I open firefox

I signed onto my parents computer that was assigned to a school district and now everytime I open firefox on any of my devices their website keeps popping up. I've signed… (read more)

I signed onto my parents computer that was assigned to a school district and now everytime I open firefox on any of my devices their website keeps popping up. I've signed out of their computer and have tried deleting and reopening my account, and nothing seems to work.

Asked by SuMo Bot 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Solved

Reminders 4 hours late...

Hi, my Thunderbird calendar reminders are coming up 4 hours after the meeting. Running Kubuntu. System locale/timezone OK, TBird set to use system time (though manually m… (read more)

Hi, my Thunderbird calendar reminders are coming up 4 hours after the meeting.

Running Kubuntu. System locale/timezone OK, TBird set to use system time (though manually making it the same didn't help). HW Clock matches system time. Pacific/Auckland.

Tried exporting all my appointments and re-importing them - no change.

Asked by yard1 2 months ago

Answered by yard1 2 months ago