Showing questions tagged:

Open previous windows and tabs

There are times that when I open firefox that some of my tabs that does this weird thing where my tabs from the previous session that I left doesn't load up, from what I … (read more)

There are times that when I open firefox that some of my tabs that does this weird thing where my tabs from the previous session that I left doesn't load up, from what I see is a blank tab that doesn't access the sites I left. It's been twice since I encountered this and I can't replicate the issue. When it happens I try checking out the recently closed tabs or window it doesn't show the ones that didn't show up.

Solved Archived 3 113

Linkedin refuses to go past the loader screen

As the title suggest - I am unable to access LI at all. It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same pr… (read more)

As the title suggest - I am unable to access LI at all.

It's not a profile issue because it loads fine on Edge. It's not an extension issue because it causes the same problems in troubleshooting mode, and it does get me to at least the login page on a private window.

Please help. I'm not sure how to resolve this. It's blocking a lot of my work.

Thanks in advance!

Solved Archived 1 64

www.amazon.com. PR_CONNECT_RESET_ERROR on Firefox only

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERR… (read more)

An error occurred during a connection to www.amazon.com. PR_CONNECT_RESET_ERROR and sometimes An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

This does not occur on Edge.

I've cleared browsing data and cookies as well as changed network settings from "Use System Proxy Settings" to "Auto detect Proxy Settings from this Network" (because one trouble-shooting site suggested it might resolve the issue)

What's going on?

Is it time to finally dump Firefox for Edge after more than 15 years of loyalty?

I do not have a screen shot of the PR_CONNECT_RESET_ERROR.

Solved Archived 2 194

Bookmarks

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you … (read more)

Absolutely furious. My bookmarks have completely disappeared and none of your suggested 'articles' is any help at all. I certainly won't be using Mozilla any more if you can't tell me how to rectify this.

Solved Archived 3 113

How to fix audio not playing via HDMI

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernib… (read more)

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernible reason, and I can't seem to fix it. Everything else works, only content played from Firefox remains in the laptop speakers. I've checked my audio mixer, nothing seems amiss, I've updated Firefox and refreshed the application, still nothing. Hell, I've even tried different cables and HDMI ports, but nothing works. What could be the issue? Why did my audio suddenly stop working, and what can I do about it?

Solved Archived 1 256

Double search bar is gone

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into th… (read more)

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into the second box while keeping the first box open. Now that second url box is gone. How can I get it back? I used it all the time!

Solved Archived 1 49

Mozilla standard sidebar

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all… (read more)

Mozilla sidebar has been replaced by "Choose an AI chatbot to use in the Firefox sidebar." How do I undo this and return to Mozilla standard Firefox sidebar. Not at all what I want to do. Help

Solved Archived 5 272

VPN subscription for computer only not using a phone

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wan… (read more)

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wants my phone sorry no phone computers only ?? now how to do it on my computer ?? I have hit a brickwall not happening, unable to select a subscription with mt computer and I am not using a phone just computer only

Solved Archived 7 98

Firefox Issues With Facebook

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panel… (read more)

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

Solved Archived 13 369

How do I update my credit card information stored in Firefox?

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old ac… (read more)

Firefox doesn't have my new credit card account number. My old card was compromised and replaced with a new card and account number. But Firefox still maintains my old account number and it insists on auto-filling my cancelled card number when placing an order on line. How do I update my credit card information, or how do I delete the cancelled card number?

Solved Archived 2 345

can't log into discord or use link to discord channel

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/star… (read more)

If I try to log in I get an email address already reg error If I try to use a link to join a channel I get a error saying the link is old (https://discord.com/invite/starrupture) Yet I can log in and join a channel tho it with same link in Edge

Solved Archived 3 50

Firefox adds unwanted shortcuts to new tab

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new s… (read more)

On a new tab page, I have unselected "recommended stories" and added four rows of shortcuts. Almost invariably, when I open a new tab, Firefox has added a couple of new shortcuts, bumping two of mine off the page. The shortcuts I've selected are the ones I want. I would like Firefox to stop making suggestions. Does anyone know if that's possible, and, if so, how do you do it?

Solved Archived 3 260

My Account

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated. … (read more)

My account has not been updated since 2023?? Is there something you can do about this? Also there were links I clicked, the questions, and those haven't been updated.

Locked Archived 1 92

Windows Magnifier View won't follow text curser on web pages after latest Firefox update.

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update. I am typing this into Notepad and copy/pasting it to the tex… (read more)

'I am posting this for a third time, because I am absolutely sure it is caused by the latest Firefox update.

I am typing this into Notepad and copy/pasting it to the text box on the site.


I am legally blind, and I am very dependant on the Windows Magnifier. Yesterday I took the latest Firefox update and after installing it, the Windows Magnifier will no longer follow the text cursor on web pages rendered in Firefox. It will follow typing in the address bar and the search bar on the task bar, but it will not on web pages rendered in Firefox.

I do not have this problem with Chrome or Librewolf.

I had made two earlier posts with no response from Support. I have been trying desperately to figure out what waws going on as I was moving links, bookmarks & passwords into Librewolf.

I tried to refresh Firefox. It didn't work. I tried safe mode. It didn't work. I even tried a different profile. It didn't work. I even tired uninstall & reinstall Firefox. It didn't work.

I even called the Microsoft Disability desk and had them check my magnifier settings, and they are fine, and yet even if I toggled them on & of--it still didn't work.

So finally, out of desperation, I did the dreaded System Restore.

I rolled it back to August 18th and sat and waited.

And though I had to relog into Firefox--it worked!

and i have been surfing happily all evening until I loaded the Spotify player page and it wouldn't play. Okay this was weird because I had been using it all week and suddenly it wouldn't play. I did a search, and apparently it wasn't just me. I opened the About Firefox and there it was--the dreaded update.

Believe me, I really didn't want to restaret the browser, but it was doomed to happen anyway.

And guess what--the Windows Magnifier view won't follow the text cursor in web pages rendered in Firefox--Again!

The Spotify player plays again but.....

If you don't believe me, open the Windows Magnifier, dock it on your task bar, and try to type into a web page. The view just goes cockeyed.

So yes, the update has a bug. And for all the people who are visually handicapped and use the Windows Magnifier we are cursing you right now and hoping for a quick fix before we all have to move to Chrome.

You sighted people have no idea how frustrating this is.

At least I'm glad it's not my PC.

But if it doesn't get fixed, I"m absolutely done with this browser. It is now unusable for people with visual disabilities.

Good luck.

Thank you. '

Solved Archived 1 67

MAKE FOXFIRE MY BROWSER !!!!

WHY IS IT SO HARD TO JUST MAKE FOXFIRE MY BROWSER LIKE I HAVE HAD UNTIL SOMETHING WENT WRONG A FEW DAYS AGO AND I GOT UP AND COULD NOT GET IN TO MY MICROSOFT ACCOUNT. IT … (read more)

WHY IS IT SO HARD TO JUST MAKE FOXFIRE MY BROWSER LIKE I HAVE HAD UNTIL SOMETHING WENT WRONG A FEW DAYS AGO AND I GOT UP AND COULD NOT GET IN TO MY MICROSOFT ACCOUNT. IT REFUSED TO ACCEPT MY PIN I HAVE USED FOR MANY MANY YEARS . I DON'T KNOW WHAT HAPPENED. THANKS.

Locked Archived 1 49

Addition of AvastAntitrack to Mozilla...

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to … (read more)

Hello, I'm an avid user and supporter of Mozilla Firefox. But I installed AVAST as an additional protection tool...and I have just subscribed today to Avast Antitrack to avoid being tracked and hacked. But, to enable AntiTrack, I'm now prompted to add it to Firefox !? Before any action, I'd like to know that this will be efficient and safe : can you confirm that this is compatible with Firefox's proper operation? Thank you, P.Huens.

Solved Archived 3 164