Showing questions tagged:

Can not read mail

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on… (read more)

When I try to open my mail in Yahoo I'm getting the following message" We couldn't load this message. There are no contacts on my list as well. I tried to read my mail on Google and it worked.

Solved Archived 1 200

How to remove chatgpt

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm usi… (read more)

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm using the latest version of firefox on a Macbook Pro. Any ideas welcome. Charlie

Solved Archived 1 299

Obtrusive Pop-up

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached. I first approached the we… (read more)

Very often while navigating around the website of a tool I use, I get an intrusive pop-up in the lower right corner. A screen shot is attached.

I first approached the website owner, but they explained it's a browser issue, no a website issue. They did, though, suggest that clearing cookies and cached might help ... But it didn't.

Is there any way to suppress that?

Solved Archived 5 160

firefox help why can't I open money saving expert links on website (UK)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the … (read more)

Hi Moneysavingexpert is a website that sends out emails with links for different sections of its website. I can only go to the main page, when I click other links in the email, or on the website main page, it just returns me to the main web page. I am not having issues with any other websites and I have turned some ad blockers in case it was them but I still have the problem. No one else has reported this problem on the website so I am guessing it must be something to do with my settings....

Windows 11 Firefox 142.0.1

Solved Archived 2 140

Receiving CRITICA ERROR! from velonexa

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are fr… (read more)

I am receiving pop-up messages indicating CRITICAL ERROR! and "Click here to remove them!" followed by a URL ending with velonexa.com They appear as though they are from Mozilla, but we know better. I try to close the window and, of course, without clicking the url or the Dismiss button, but they keep reappearing. There are three stacked windows, constantly appearing as the pop-up windows are closed. Any thoughts or recommendations to eliminate? I've tried shutting down and rebooting. Pretty confident these are not from you. They are also always on top. I try to do a screen capture or print screen and i only capture what is behind them.

I know this is not generated by Mozilla, but thought you should at least be aware of them.

Solved Archived 1 50

More choice in Ai Chatbot

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for L… (read more)

Hi I see that Firefox has the option to ask an AI chatbot, with your options for AI being Claude, GPT, Gemini, and Le Chat Mistral. What I'm not seeing is an option for Lumo, Protons new chatbot. My question is is there any future support coming for Lumo, or better yet, an option to let FF users choose ANY chatbot, not just these 4?

Solved Archived 3 507

Accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash

Hello, I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I thi… (read more)

Hello,

I accidentally disliked a thought-provoking story which involved the couple who died in the Lisbon funicular crash (as of Saturday 6th September 2025), which I think was addressed by The Independent.

Is it possible to reverse the dislike? The story does not seem to appear again, at least from what I have seen. Although the dislike was accidental, I felt that having the story disliked would indicate I would not be interested in thought-provoking stories about those who have died, even though these stories should be important to show.

Solved Archived 3 269

how to get rid of update pop up

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to kno… (read more)

i dont want to update because of ai. i am tired of updates in the name of security that change how program works. i do not plan to update anymore. i do not want ai to know my name. i dont want to click it away every day. i am tired of your update popup. tired of clicking it away ten times a day. you want to synch to my contacts. dont know why' certainly dont want it to synch, dont even use my calander but you want it to synch also. why? i came to you for a browser. do you have a secure browser that is just a browser? can you help me stop the update popup or tell me a browser that is not ai.

Solved Archived 1 320

browser.search.openintab doesn't work for me

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same se… (read more)

When I search a subject from Google, I want the search tab to remain, and for a new tab to open when I click on a link. I don't want to open the link through the same search tab.

After researching, I tried to go through about:config and I changed the browser.search.openintab to 'true' but when I search it opens through the existing search tab.

I hope I am explaining this coherently. Can someone please help me?

Solved Archived 2 170

every web search I do is being saved to "history" on the home page and I have to delete then constantly

all of a sudden my firefox "home page" is being filled up with icon of web searches! I spend time having to delete each one. why did this start and how do I stop it? I… (read more)

all of a sudden my firefox "home page" is being filled up with icon of web searches! I spend time having to delete each one. why did this start and how do I stop it? I'm going to go back to windows edge if this is the grief I'm going to get on mozilla/firefox

Solved Archived 3 249

My photo files

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? … (read more)

Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? JUST STOP SENDING UPDATES EVERY DAMN TIME I TURN AROUND.

Solved Archived 2 319

My background on my firefox browser.

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. … (read more)

I was customizing my background by loading a picture. It's adult in nature. It should be my computer in my in my private home. When something amazing started happening. If I load ANY image with a naked woman on it After a few minutes Fire fox auto removes it. I have done this 30 times. I use ANY fire fox picture it's fine stays there forever. Load ANY picture with a naked woman on it and poof 2 minutes later it's gone. So please can you explain to me why whats claimed to be the most private and secure browser around is censoring me in my own home about what backgrounds I can have? I find this highly disturbing. And I am quite serious I have had them removed at least 30 times. I'm 56 y/o If I want a naked woman on my background it should be my business not fire foxes. Also no chrome is not doing it. neither is windows. It's Firefox removing them. Any explanation would be nice.

Solved Archived 8 238

VPN subscription for computer only not using a phone

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wan… (read more)

I only want the VPN on my desktop computer not on my phone I donot use my phone for internet just my computer and laptop now tried to signup for a subscription but it wants my phone sorry no phone computers only ?? now how to do it on my computer ?? I have hit a brickwall not happening, unable to select a subscription with mt computer and I am not using a phone just computer only

Solved Archived 7 200

Firefox Issues With Facebook

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panel… (read more)

I'm having issues using Firefox with the Facebook site. Groups are slow to load and sometimes the chat and notification windows take forever to load with shimmering panels or a wait cursor displayed. I've cleared the cache and deleted the cookie, but that didn't rectify the issue. I don't have a problem with Edge.

Solved Archived 13 745