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moving to new laptop

I use Spectrum (brighthouse.com) for my email server. I am using it on my current laptop. I have tried to put the same settings onto my new laptop and it won't work. I… (read more)

I use Spectrum (brighthouse.com) for my email server. I am using it on my current laptop. I have tried to put the same settings onto my new laptop and it won't work. I have contacted Spectrum and they are the correct settings. Now it is asking for a new password. that also didn't work. I am still using my previous password on my old laptop and that is working.

Asked by lorettac70 7 months ago

Answered by Ed 7 months ago

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"400. That’s an error.", so Can no longer receive email. Can load Thunderbird but cannot Get Messages

This is the screen I get when I follow the instructions from the first denial screen: 400. That’s an error. The server cannot process the request because it is malforme… (read more)

This is the screen I get when I follow the instructions from the first denial screen:

400. That’s an error.

The server cannot process the request because it is malformed. It should not be retried. That’s all we know.


the last time I received an email update on my desktop PC (Win 7 Pro) was 4:08PM (yes, PM) for one account and 4:44AM (yes, AM) for the other account. On my phone, the 4:08PM is the same but the other email account recd an update at 3:17PM.

Asked by CAtransplant 6 months ago

Answered by Yu5tiqX9og 6 months ago

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proxy manual setting keep asking username & password

i have problem with setting up my proxy. i choose manual proxy configuration, fill the HTTP Proxy & port. When i click ok then input username & password but it ke… (read more)

i have problem with setting up my proxy. i choose manual proxy configuration, fill the HTTP Proxy & port. When i click ok then input username & password but it keep asking for the username & password. (I have asked the proxy provider they say the proxy is good, no problem)

Asked by ATDR 6 months ago

Answered by ATDR 6 months ago

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How can I move emails within Thunderbird?

How can I move emails within Thunderbird? I want to move emails from the Sent folder of my old email account to the Sent Folder of my current email account. Emails don't … (read more)

How can I move emails within Thunderbird? I want to move emails from the Sent folder of my old email account to the Sent Folder of my current email account. Emails don't move when I right-click on them and select "Move to" and then select the destination folder. All that happens is that the Thunderbird status bar reports: "Looking up pop...." "Connecting to pop..." "Connected to pop..." "Checking mail server capabilities."

Asked by leon.arundell 6 months ago

Answered by david 6 months ago

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Thunderbird suddenly stopped accessing my att email account. Automatic set up of the account fails. (bug1978361)

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show t… (read more)

What settings do you suggest to allow access to my att email account? I am using Thunderbird V 140.0.1 esr on an iMAC running iOS 10.15.7. The attached screenshots show the results of attempts to re-establish the account and the resulting error messages. It appears that the server settings need tweaking, since the user name and password are those I use to log in successfully to the att account with both Firefox and my iPhone. Thank you, Vince K.

Asked by Vince Kaye 6 months ago

Answered by sfhowes 6 months ago

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SASL error

Thunderbird couldn't connect to ATT/yahoo mail with the error "Sending of username did not succeed. Mail server inbound.att.net responded: Unsupported SASL mechanism." … (read more)

Thunderbird couldn't connect to ATT/yahoo mail with the error "Sending of username did not succeed. Mail server inbound.att.net responded: Unsupported SASL mechanism." I am totally unfamiliar with this issue but know it involves an encrypted password. A net search so far is of little help though I did run into a statement that windows doesn't have this issue. I use linux and searching my package manager I find quite a few SASL mechanism plugins (who knew?) but no way to differentiate any. ATT's site is useless. Is anyone here familiar with this problem? In the meantime, I see 1 called login mechanism plugin - no, thats deprecated of course, says use the plain one so its that one for me. Tnx...

Asked by jeff-g 6 months ago

Answered by sfhowes 6 months ago

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No online connection

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," wher… (read more)

I travel to two different locations a few times a year. I use the same basic "computer" for each one, though they're far apart. It works through a "sneaker network," where data files, profiles, etc, are copied to a portable hard drive and then copied to the next computer, so they're fairly identical.

The problem is that this last time (and I've been doing this for perhaps about 3 years), Firefox has refused to do anything online. I can use it offline, but not online. The "work online" is unchecked, so it should be online. But it refuses to do anything.

After several Firefox reboots, windows reboots, checking everything, Firefox still does nothing.

Currently I'm using Waterfox and Edge. Both work fine. Thunderbird works fine.

I've had this problem since Tuesday night. So about 48 hours now, and nothing at all.

The way I transfer from one computer to another without losing email or current Firefox status is to copy the newest profile over, delete the old, and then copy the current program, as well.

Thus, the program is up to date, as is the profile, but all I get when I type in any address is that dot thing at the top, going side to side.

Thank you in advance.

Asked by Beadmaster 6 months ago

Answered by Beadmaster 6 months ago

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V141 Windows 11 Desktop

My TB upgraded to V141 today and I lost my google calendar and maybe my contacts too. The contacts are there but I don't think that they are syncing anymore. Calendar a… (read more)

My TB upgraded to V141 today and I lost my google calendar and maybe my contacts too. The contacts are there but I don't think that they are syncing anymore. Calendar appointments missing altogether.

Asked by Mike 6 months ago

Answered by sfhowes 6 months ago

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Email

So there was a problem with AOL today and I'm using Thunderbird for my Verizon account now AOL is back up and running but on my computer Thunderbird will not let me log i… (read more)

So there was a problem with AOL today and I'm using Thunderbird for my Verizon account now AOL is back up and running but on my computer Thunderbird will not let me log in to The Host keep saying it's failing?

Asked by johnnmary 6 months ago

Answered by johnnmary 6 months ago

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compliaNT

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is hel… (read more)

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Asked by jiten doshi 10 months ago

Last reply by Paul 10 months ago

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New Message box changes from green to red.

With Thunderbird, the "New Message" button changes from green to red for about 10 minutes, then goes back to green for a time. During red, nothing can be sent out, and i… (read more)

With Thunderbird, the "New Message" button changes from green to red for about 10 minutes, then goes back to green for a time. During red, nothing can be sent out, and incoming emails go to junk or trash.

What is happening and how is it fixed? Wm

Asked by William James 5 months ago

Last reply by Wayne Mery 5 months ago

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Caldav / carddav authorisation messages

When I open Thunderbird, I now get a message window asking for a User Name and password for both Caldav and Carddav. I did not change anything in my setup and they start… (read more)

When I open Thunderbird, I now get a message window asking for a User Name and password for both Caldav and Carddav.

I did not change anything in my setup and they started to appear.

Can anyone tell me how to stop these pop-ups from appearing ?

Screenshots are attached.

Thanks, David.

Asked by Dave A 5 months ago

Answered by sfhowes 5 months ago

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Proton Bridge Quit Working

The proton bridge quit working and I can no longer get my proton mail in Thunderbird. I open the proton bridge and it just says connecting. After 24 hours I would think… (read more)

The proton bridge quit working and I can no longer get my proton mail in Thunderbird. I open the proton bridge and it just says connecting. After 24 hours I would think it would have connected. My internet connection is working. I hate Windows 11!

Asked by David36FL 5 months ago

Answered by ThundaMike 5 months ago

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Thunderbird empty frame and error message(s)

After working normally for more than a year, last week when I started Thunderbird there was a popup page with an error message that kept repeating itself "Sorry, we're u… (read more)

After working normally for more than a year, last week when I started Thunderbird there was a popup page with an error message that kept repeating itself "Sorry, we're unable to communicate with our sign-up server. Please check your connection." And behind this error page was the main Thunderbird frame with tool bars, but nothing else. All the email and email folders had disappeared.

I have the same Thunderbird setup on my upstairs desktop computer, just like this one, and it's working perfectly. And no connection problems anywhere, I also have other email programs that are working normally.

What does this problem look like? And is there a way I can check the profile to make sure the email and email folders are still intact. Is there a way to know if the profile is corrupted, and does Thunderbird keep duplicates of the profiles?

I'd appreciate any troubleshooting help...

John

Asked by jbclem 5 months ago

Answered by jbclem 5 months ago

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Can't login on my yahoo Mail

When I click on Firefox and the to my email it says there is a problem with my internet. My internet is up and running fine. I have done everything it says Firefox can't… (read more)

When I click on Firefox and the to my email it says there is a problem with my internet. My internet is up and running fine. I have done everything it says Firefox can't connect to the server at mail.yahoo.com.

Asked by wamp 5 months ago

Answered by Paul 5 months ago

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How do I reconnect?

I know little to nothing about computers. My Mozilla account says it is disconnected whenever I come online. I do not manually disconnect ever. Keeps telling me that it c… (read more)

I know little to nothing about computers. My Mozilla account says it is disconnected whenever I come online. I do not manually disconnect ever. Keeps telling me that it cannot detect proxy even though my proxies are set to off.

Asked by Ron's World 5 months ago

Answered by jonzn4SUSE 5 months ago

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POP3 errors (NetworkTimeoutError / SecurityError) in Thunderbird

Hello, I have been experiencing repeated errors with my POP3 gmail accounts in Thunderbird. My main account retrieves messages quickly (within a couple of seconds) but m… (read more)

Hello,

I have been experiencing repeated errors with my POP3 gmail accounts in Thunderbird. My main account retrieves messages quickly (within a couple of seconds) but my other accounts take several minutes (20-30 min) even although there are only a couple of light messages to sync. I do not want to switch to IMAP because I want to delete my messages from the server once they've been synced to my computer.

Here is an excerpt from the console error messages: 12:42:06,307 pop3.server3.3: NetworkTimeoutError: a Network error occurred Pop3Client.sys.mjs:365:18 12:42:06,308 pop3.server3.3: SecurityError info: Pop3Client.sys.mjs:407:20

12:47:08,468 pop3.server4.6: NetworkTimeoutError: a Network error occurred Pop3Client.sys.mjs:365:18 12:47:08,471 pop3.server4.6: SecurityError info: Pop3Client.sys.mjs:407:20

12:52:08,522 pop3.server6.7: NetworkTimeoutError: a Network error occurred Pop3Client.sys.mjs:365:18 12:52:08,529 pop3.server6.7: SecurityError info: Pop3Client.sys.mjs:407:20

12:57:58,751 pop3.server4.69: NetworkTimeoutError: a Network error occurred Pop3Client.sys.mjs:365:18 12:57:58,755 pop3.server4.69: SecurityError info: Pop3Client.sys.mjs:407:20

I have verified that my POP3 settings match those recommended by gmail (server, port, SSL/TLS, authentication), but the errors persist.

Could you please advise me on: Possible causes for these types of errors in Thunderbird. Steps to diagnose and fix this issue (especially regarding certificates and connection timeouts). Whether any specific configuration is needed for Gmail POP3 with OAuth2.

Thank you in advance for your help. David

Asked by David AUSTIN 5 months ago

Answered by Matt 5 months ago