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Automatic annual donation with renewal

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am lo… (read more)

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am looking for, and I would never use that option. By contrast, if I could make a donation that renews automatically on the same date every year, I would choose that option. I am not suggesting that the amount would be substantial, but it would be comparable to what I would be willing to pay for an annual subscription.

(If I have not submitted this suggestion through the appropriate channel, could you please let me know how it might be brought to the attention of the individuals responsible for making such decisions?)

Asked by jpv802-frfx 4 weeks ago

Answered by James 4 weeks ago

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Firefox Sync

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login… (read more)

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

Asked by jdamelio13 1 year ago

Answered by jdamelio13 1 year ago

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Mail Folders Missing

I am running version 128.1.1esr (64-bit) on Windows 11. A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted… (read more)

I am running version 128.1.1esr (64-bit) on Windows 11.

A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted to deleting and recreating the account in Thunderbird.

The account is a hotmail.co.uk account and the server type is "POP Mail Server".

I noticed that there were fewer folders under the account (Inbox, Drafts, Sent and Trash). There may also have been a Junk folder. I thought that perhaps Thunderbird would create any additional folders as and when messages appeared in them, but I have now discovered that I have messages in the Spam folder on the server but they do not appear in Thunderbird.

Please can someone tell me what I have done wrong and how can I fix it.

Many thanks.

Asked by sjquelch57 1 year ago

Answered by sjquelch57 1 year ago

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How do i keep my work computer browser seperate from my home browser account. I lost all my bookmarks on home firefox

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home… (read more)

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

Asked by Work Firefox 1 year ago

Last reply by Paul 1 year ago

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Synch Gmail Contacts to Thunderbird Contacts

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various me… (read more)

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various methods and I seek the best and simplest. Thanks

Asked by RonSH 1 year ago

Answered by christ1 1 year ago

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Disappearing subfolders SOLVED need to subscribe to imap folders

Hello, I have a problem with subfolders. I created a few on my account, but they are not visible. When I go to the email application on my phone (samsung email), they are… (read more)

Hello, I have a problem with subfolders. I created a few on my account, but they are not visible. When I go to the email application on my phone (samsung email), they are visible. please help me with this problem

Asked by Marusia 1 year ago

Answered by david 1 year ago

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Outlook Email Action Required-How to keep existing saved emails, sent, emails, folders, etc. SOLVED cookies must be enabled in Thunderbird

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops. I've seen posts about deleting the Outlook account, the… (read more)

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

Asked by bpesto 1 year ago

Answered by bpesto 1 year ago

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Reestablishing account in Thunderbird -Javascript Error SOLVED javascript must be enabled in Thunderbird for oauth to work

With Outlook requiring the new sign-in technology, I deleted an account and attempted to re-establish it in Thunderbird. After naming the account and doing the password,… (read more)

With Outlook requiring the new sign-in technology, I deleted an account and attempted to re-establish it in Thunderbird. After naming the account and doing the password, said it "Found the configuration...."

Selected IMAP then clicked DONE. Got the attached message. I tried using Firefox browser which was my default. Then I made Chrome the default.

Same message. "We can't sign you in, Java-script is required"

Need some help as to where to go from here.

Thanks B

Asked by bpesto 1 year ago

Answered by Wayne Mery 1 year ago

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How to make Thunderbird use a profile that's not listed in `about:profiles` (again)?

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email account… (read more)

I have Thunderbird installed [via Flatpak](https://flathub.org/apps/org.mozilla.Thunderbird) and suddenly it's not recognizing the profile that contains the email accounts. When launching it is showing the welcome wizard instead.

The file system contains quite a few profiles though:

``` $ cd ~/.var/app/org.mozilla.Thunderbird/cache/thunderbird $ du -h --max-depth=1 6.8M ./i58nuv2e.default-release-1 813M ./r77u2ylw.default 6.7M ./w92uxxz8.default-release 0 ./jncleef4.default 6.5M ./fbs6wcvl.default-release 0 ./lz1kt9ot.default 6.9M ./tv1kaebo.default-release 0 ./7f6s4la8.default 839M . ```

but `about:profiles` shows only `tv1kaebo.default-release` and `7f6s4la8.default`.

I'm pretty sure that I didn't do anything but updating the Flatpak and I definitely didn't change any Thunderbird settings or anything in its data directories.

The correct profile is `r77u2ylw.default` (its directory size is 813M while the others are less than 7M).

Hence I'd like to know how can I make Thunderbird use that profile and avoid that issue happening again?

    • PS:** And what's the best way of cleaning up profiles, since I only need one profile anyway? The Thunderbird UI doesn't even recognise all of them, so would be deleting them sufficient?

Asked by thunderbird.issue 1 year ago

Answered by thunderbird.issue 1 year ago

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Changing order of mailboxes

I have my Thunderbird set up to receive mail from four different email addresses plus I have local folders. Is there some way of changing the order of the mailboxes? I h… (read more)

I have my Thunderbird set up to receive mail from four different email addresses plus I have local folders. Is there some way of changing the order of the mailboxes? I have tried dragging them with no success.

Asked by moojanmomen 1 year ago

Answered by moojanmomen 1 year ago

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How to Gmail account recovery please help me

Hello team I am trouble with 2 step verification I don't have any verification code I have reset my phone which logged in gmail account and setup 2 step verification I do… (read more)

Hello team I am trouble with 2 step verification I don't have any verification code I have reset my phone which logged in gmail account and setup 2 step verification I don't remember my password and it asked for verification code that s sent to Phone number or received email please help me to recover my gmail account there is a very important elocments that s I need khatoonr3574@gmail.com this is my gmail account which I want to recover thanks you user name khatoonr rani khatoonr [http://example.com

Asked by Khatoonr rani khatoonr 1 year ago

Answered by Khalid 1 year ago

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Exchange support in Thunderbird Beta

Hi, I'd like to try to configure an Exchange (Office 365) account in Thunderbird Beta, and it doesn't work for me. I use the autodiscover and: 1. Thunderbird tells me th… (read more)

Hi,

I'd like to try to configure an Exchange (Office 365) account in Thunderbird Beta, and it doesn't work for me. I use the autodiscover and: 1. Thunderbird tells me that it can recover the connection settings, okay 2. It offers me IMAP, POP and Exchange/Office365. If I select the last one, it says that the server doesn't allow open protocols and that I must install/pay the Owl extension. 3. If I select "configure manually" with Exchange protocol, an error appears: "Component returned failure code: 0x80040111 (NS_ERROR_NOT_AVAILABLE) [nsiMsgAccountManager.createIncomingServer]

Thx

Asked by Dimas 1 year ago

Answered by Wayne Mery 1 year ago

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Kontowiederherstellungsschlüssel

When I try to create the Kontowiederherstellungsschlüssel I get the uploaded error message. I don´t know what to do. Please help. Best regards Thomas

Asked by reichto 1 year ago

Answered by cor-el 1 year ago

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Google default account not "defaulting"

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calend… (read more)

How do I change the google account that Firefox visits first? Context: I have my work email set up for sync, but whenever I go to any google specific site or tool (Calendar, gmail, docs, etc.) it defaults to my personal account instead of my work account.

Asked by dave422 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago