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  • Solved

Exchange auth error when setting up account (accounthub) (bug1975860)

Hi, I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth … (read more)

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

Asked by besle19 4 months ago

Answered by Reda 3 months ago

  • Solved

yellow banner notification, unique identity not found

Did ask forum for help on 12/9/2025, and though there was some info on line to solve my problem, I was unable to understand it, or proposed solutions did not work.Tried n… (read more)

Did ask forum for help on 12/9/2025, and though there was some info on line to solve my problem, I was unable to understand it, or proposed solutions did not work.Tried now to log into mozilla account, but cannot find any section about any replies. As problem driving me crazy, will try again.

1 When emails come in, instead of the sender being shown in the from box, it gves me at pethen.riseup.net as the sender. 2 If i click on any link in the text of the email which I need to access, this function does not work. All that appears is the link text I click on gets surrounded by a text edit box (ie a thin square line with small boxes you can put an arrow on to change shape of box for editing 3 a yellow banner appears at the base of any email reading " a unique identity matching the from address was not found. + "the messagewill be sent using the current from field and settings from identity peter hendry<pethen@riseup.net> 4 My other emailaddress linked to my mozilla thunderbird client has no problems. This has to be such a simple problem relating to the account set up which for some reason my PC has taken into itself to change, either text in my address books do not match, or I have ticked a wrong bos in the setup, or not ticked one at all,

Please can any help this struggling man! Peter

Asked by peter hendry 2 weeks ago

Answered by peter hendry 2 weeks ago

  • Solved

Cant add a second account to TBird on new installation on new PC with WIN 11.

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. Fi… (read more)

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. First account goes on OK but cant add a second. Have checked all setting but cant see a problem. Please advise. Thanks John

Asked by giltvenison 1 month ago

Answered by giltvenison 1 month ago

  • Solved

Why is TB duplicating local folders that cannot be deleted?

Why is TB duplicating local folders and then why I can't delete those duplicates. The only valid one is the highlighted one in the attach image. And the message filter a… (read more)

Why is TB duplicating local folders and then why I can't delete those duplicates. The only valid one is the highlighted one in the attach image.

And the message filter are not working properly?

Win10Pro

Asked by ke4avb 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Can't re-install email account

I am currently using Thunderbird v 140.3.0esr. I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.m… (read more)

I am currently using Thunderbird v 140.3.0esr.

I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.mail.yahoo.com' and below it was a message 'too many attempts' it does not let me enter any information. If I copy the address in the message header into a browser it only brings me back to the pop up. It only pops up for this particular email account and not for any other ones installed.

I have tried changing the password through settings which hasn't made any difference. I can go into my account through a web browser which does not show any problems with external accounts.

I tried deleting the whole account line in password manager but this had again made no difference and I still got the pop up. I then deleted the whole account to re-install it again but it is failing to re-install as it gets stuck looking for the configuration settings and goes no further.

I have tried re-installing off line and it immediately finds the settings but I can't go any further as I need to be on line and to do that I therefore have to cancel the application.

Any help with this would be appreciated.

Regards JL

Asked by uroneover 1 month ago

Answered by david 1 month ago

  • Solved
  • Archived

firefox accounts on linked devices

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Fire… (read more)

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Firefox account the the stolen Ph ? Thank you for your help

Asked by victoriaharris2483 8 months ago

Answered by victoriaharris2483 8 months ago

  • Solved
  • Archived

Unable to sign out of unknown sign in

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list. with a couple others it quickly signed me out, but this on is not. … (read more)

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.

Asked by shobie 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Locked
  • Archived

gmail

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.… (read more)

My Google account work, but gmail ********@gmail.com do not work on My PC at all. But on mobile still work. If You have any replay, please send to recovery mail ****@sbb.rs (email redacted by a Moderator)

Asked by Aleksandar 6 months ago

Last reply by Kiki 6 months ago

  • Solved

I’m having trouble verifying my Mozilla account

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again." There's no bad requests in th… (read more)

When I enter the verification code I received over email, it says "Bad request: Something went wrong. Please close this tab and try again."

There's no bad requests in the Network tab under web developer tools.

Asked by Leo 5 months ago

Answered by Kiki 5 months ago

  • Solved

TBird keeps asking permission to connect to a gmail account I no long use and is supposed to be deleted.

TBird keeps asking permission to connect to a gmail account I no longer use and is supposed to be deleted by Google. I keep selecting Deny but it continues. I have a new … (read more)

TBird keeps asking permission to connect to a gmail account I no longer use and is supposed to be deleted by Google. I keep selecting Deny but it continues. I have a new gmail account I've been using for over a month and this just started. I deleted every reference I can find to the old account but all to no avail. Suggestions welcomed.

Asked by Frank 4 months ago

Answered by david 4 months ago

  • Solved
  • Archived

W.O.T. security scan

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je … (read more)

Bonjour , la communauté ! Je viens de m'ouvrir un compte MOZILLA ,car précisement sur CHROME mon compte MICROSOFT est pollué par ce WOT sécurity scan qui vient , je ne sais d'où et qui , au prétexte de me protéger vient de bloquer mon blog de théâtre amateur sous prétexte que c'est un site pour adultes alors qu'il n'en est rien ! Quelqu'un a t'il eu se désagrément et comment s'en est il débarassé ? MERCI pour vos réponses. Daniel GERBOUD : daniel***@hotmail.fr (moderator's note: email has been censored for privacy)

Asked by Daniel 6 months ago

Answered by Mozinet 6 months ago

  • Solved

Unable to connect to more than 2 Gmail accounts in Thunderbird

I have recently updated my PC and I have re-installed Thunderbird. However, Thunderbird will not allow more than 2 GMail accounts to be set-up. I get Unable to log in at … (read more)

I have recently updated my PC and I have re-installed Thunderbird. However, Thunderbird will not allow more than 2 GMail accounts to be set-up. I get Unable to log in at server. Probably wrong configuration, username pr password. It is a gmail account, so the system automatically recognizes it. I have made double and triple sure that the user email and password is correct. I have even made my password smaller to ensure it is not the length of my password that Thunderbird has a problem with. Furthermore I have made sure that the outgoing server label is also unique. Despite all that, I am still unable to add a third Gmail account. Can you please help

Asked by Tas Koutes 4 months ago

Answered by Tas Koutes 4 months ago

  • Solved

Add email account in the new update. (accounthub)

I am using Thunderbird 140.0.1 (64-bit) for Windows and with this update there is a new account windows sety up. When adding a new account it only asks me for the email a… (read more)

I am using Thunderbird 140.0.1 (64-bit) for Windows and with this update there is a new account windows sety up. When adding a new account it only asks me for the email address and when I press continue it I get a blue circle going round and round and no progress. In previous versions I would input the email and password and this would work.

Asked by Nathan Ward 3 months ago

Answered by david 3 months ago

  • Solved

Unable to add account. (accounthub)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbi… (read more)

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbird is 140.0.1esr (64-bit).

Asked by Ya Ma 3 months ago

Answered by Ya Ma 3 months ago