• Solved

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Asked by computerlady29048 4 weeks ago

Answered by Denys 3 weeks ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

  • Solved

Shortcuts on homepage missing

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned ha… (read more)

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Asked by Bárbara 5 months ago

Answered by Denys 5 months ago

  • Solved

Microphone in the AI Sidebar

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Un… (read more)

I can't seem to locate how to activate the microphone in the AI sidebar. I have Gemini selected, and when I hit the microphone to dictate I get the following message.. Unable to access the microphone. Please check settings.

I looked through Firefox settings and my laptop's but I don't see where it is turned off or asking for activation.'

Tom Z.

Asked by Tom Z 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Address bar search

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which sear… (read more)

How do I get searches (my default is Google) to STOP going to the address bar? This started out of the blue and it is making me crazy. I don't want to be asked which search to use, and I don't want it to search in the address bar. I want it in the search box. Thanks.

Asked by TikvahCo 1 week ago

Answered by Denys 1 week ago

  • Solved

How to block AI enhancements on IOS?

I just heard about the new Block AI Enhancements feature on Firefox from a friend, and I was genuinely SO excited to have this option. However, I can’t figure out how to … (read more)

I just heard about the new Block AI Enhancements feature on Firefox from a friend, and I was genuinely SO excited to have this option. However, I can’t figure out how to enable this setting on mobile. I’ve checked every tab in both Firefox settings and the app settings on my device, and I just updated the app this morning (02.26.26) so I’m not sure what I’m missing. Hoping that it’s not desktop only, I’d be really disappointed to have to wait on this one!

Asked by zoecharais 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

My google calendar disappeared all of the sudden

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, … (read more)

Not sure how it happened but I've suddenly lost access to my Google calendar. On the bar on the left side of my calendar display screen there is a list of two calendars, Home and my email address, which I think is a Google calendar. Even though I check "Show all calendars" it does not show my email address calendar. And if I click on only to show my email address calendar it shows nothing at all. On my Pixel cell phone I can still see both the Home calendar and the Google calendar, so I guessing Thunderbird has just lost the link, although it shows a googleapi address when I click on properties. When I accept a Zoom calendar listing it has always and still shows up on the Home calendar. This seems most mysterious. Anyone have an idea of what I should do? Is there anyway I can rebuild the link to the Google calendar?

Asked by Mike Ruby 1 week ago

Answered by Lin 1 week ago

  • Solved

awesomebar has no settiong in advanced preferences

Version 148 recently installed as auto update and problem seems contemperaneous to that. My Home page is set to show only the Firefox "search the web" as an entry box in … (read more)

Version 148 recently installed as auto update and problem seems contemperaneous to that.

My Home page is set to show only the Firefox "search the web" as an entry box in the screen centre, but will no longer allow any input: instead the awesomebar (aka address bar) shows on the tool bars at top of screen and accepts/displays the entry. I wish to revert to the simpler display.

I thought the solution lay within the advanced preferences that can be accessed (via app:config) and the value of the awesome bar changed. However tthe awesomebar preference is the only one shown for which there is no setting at all. Edit brings nothing up. There is a delete bin symbol available.

Can anybody explain what is going on and how to rectify this situation, please?

Asked by tony.wilkinson 1 week ago

Answered by Denys 1 week ago

  • Solved

Firefox:-I want to use the search box not the adress bar!

Following a recent Firefox update, 1.48.0 I think, the search box in the middle of the page no longer works, any attempt to type there ends up in the address bar. I have … (read more)

Following a recent Firefox update, 1.48.0 I think, the search box in the middle of the page no longer works, any attempt to type there ends up in the address bar. I have tried setting "browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar" to false and other suggested fixes on the internet but it made no difference. I am running Windows 11 Pro, fully updated. Hope you can help Regards Keith

Asked by Keith Roper 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 6 days ago

Answered by Balázs Meskó 6 days ago

  • Solved

Email is misplacing folders out of alphabetical order.

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day lat… (read more)

I'm finding that folders under my email heading are missing, until I find them completely out of alphabetical order. Then I move them to where they belong, and a day later they are somewhere else. How to correct this?

Asked by Herman the Vermin 2 weeks ago

Answered by Lin 2 weeks ago

  • Solved

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. Fi… (read more)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 4 months ago

Answered by Agent virtuel 4 months ago

  • Solved

Thunderbird freezes a few minutes after starting to write an email SOLVED by using accessibility.force_disabled=1 (bug1972457)

I'm using Win 11 and ver 140.3.1esr (64 bit) Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's… (read more)

I'm using Win 11 and ver 140.3.1esr (64 bit)

Thunderbird works perfectly except for just one thing. Every time I write any email it freezes after about 2 minutes. If it's a short email, it gets sent. If it's longer, before I can get to the end, the program freezes, and I have to use Task Manager to stop it. No problem receiving and reading emails. This started about a month ago.

I use Bitdefender, but it still happens with that off. Windows is up to date. Any ideas why this is happening? Thanks.

Asked by jmt 5 months ago

Answered by Ed 4 months ago

  • Solved

Scan QR code in Firefox app

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone … (read more)

How to make Firefox my default browser on my new computer a Windows 11 computer. I’m to the point where I’ve got a pop-up window, which says sync Firefox on your phone or tablet. I am asked toOpen Firefox on my mobile device. Then Go to the menu and tap sign in. That’s where I am. Now I’m asked to tap “ready to scan” and hold my phone over the code. Unfortunately, my Firefox app does not show a ready to scan option after I get to sign in. Help!!

Asked by aimhigh75 3 months ago

Answered by wirkutskijkarl 3 months ago

  • Solved

How do I restore the homepage shortcuts?

I thought I was deleting one shortcut and when I toggled the button on the shortcuts page, they all disappeared. How do I get the short cuts back? And, how donI remove sh… (read more)

I thought I was deleting one shortcut and when I toggled the button on the shortcuts page, they all disappeared. How do I get the short cuts back? And, how donI remove shortcuts I do not want?

Asked by Vu 1 week ago

Answered by Vu 1 week ago