• Solved

Newsgroup access hangs after upgrade to version 102

For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 1… (read more)

For years I have been using Thunderbird on Windows (10 and 11) to access a newsgroup via the news.individual.net server. After I upgraded Thunderbird from version 91 to 102, I had the problem that trying to get new messages would just cause Thunderbird to stall., with the oscillating dot in the title bar. If I ask it to refresh the list of newsgroups, it tells me "Error retrieving items from the server".

I deleted the account and recreated it. It found my newsgroup fine and downloaded messages - once. If I tried to get more, it was back to the stall.

I have tried switching between SSL and non-SSL access, to no effect. "Troubleshoot Mode" shows the same behavior. "Clear Startup Cache" also has no effect. This server does require a login.

Asked by jonat 5 months ago

Answered by christ1 4 months ago

  • Solved

Audio not working on Firefox, works on every other Windows program

Audio was working fine until recently. Now, firefox has no audio playing on any site. Some sites show "PLAYING" in tab, but others like YouTube don't show that notific… (read more)

Audio was working fine until recently. Now, firefox has no audio playing on any site.

Some sites show "PLAYING" in tab, but others like YouTube don't show that notification. Even with "PLAYING", there is no audio output.

I checked Windows settings and Firefox is set up correct (and the same as it was before it stopped working), see screenshot attached. Otherwise, I restarted Firefox, tried it in troubleshoot mode, and reinstalled Firefox. No changes.

Possible system changes include: Maybe a Firefox update occured and broke the program? I installed the game Civ5 from Steam which required some Windows VS redistributibles installed.

Asked by ahmad.saleh131 5 months ago

Answered by jonzn4SUSE 5 months ago

  • Solved

Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's j… (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 5 months ago

Answered by novashmtv 5 months ago

  • Solved

Setting up TB. Incoming Server already Exists?????

During email configuration, TB says incoming server already exists and stops me at that point. How should I respond to this dialog? Thanks for you assistance. … (read more)

During email configuration, TB says incoming server already exists and stops me at that point.

How should I respond to this dialog?

Thanks for you assistance.

Asked by david.abineri 5 months ago

Answered by david 5 months ago

  • Solved

Turn off thunderbird sending activity information back to email sender

My thunderbird configuration uses POP to download email onto my local computer. I recenly became aware that evrytime I read an email I have received from Constant Contac… (read more)

My thunderbird configuration uses POP to download email onto my local computer. I recenly became aware that evrytime I read an email I have received from Constant Contact, Constant contact is being sent and report of my access that email. That is not refering to when the email is downloaded. After I download the message, Constant Contact is notified I have open the email. This happens just by opening the email, no links in the email have been clicked. I have the sending of return receipts turned off, but this seems like something different than a return receipt.

I suspect this is related to some of the tags I see in the email: X-Campaign-Activity-ID, X-Channel-ID, X-Feedback-ID, etc.

I am sure the marketing people on the other end love this, but to me it is an invasion of my privacy. Is there a way to prevent this in Thunderbird? It seems to me to be a no-brainer that email users should be able to prevent such an intrusion into their privacy. Am I wrong on that?

Asked by azalea4va 11 hours ago

Answered by azalea4va 8 hours ago

  • Solved

Can I edit a received email?

Can I edit a received email? In some cases after received an email it is useful to add some notes or other comment. I have found there was a plugin for this, but it was n… (read more)

Can I edit a received email? In some cases after received an email it is useful to add some notes or other comment. I have found there was a plugin for this, but it was not updated. I have tried to export to emb file and add the comment externally from TB but I could not find the way to import again into TB. I used this feature in the past on Outlook, and in my opinion it is a convenience feature. Is there any plan to include it in future TB versions?

Asked by edu3382736 13 hours ago

Answered by sfhowes 11 hours ago

  • Solved

Blocked from extracting canvas data because no user input was detected.

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the following … (read more)

Hi, I'm using 0penlayers and with this online example : https://openlayers.org/en/latest/examples/export-map.html when clicking "Download PNG" button I get the following message in Firefox console : "Blocked https://openlayers.org/en/latest/examples/export-map.html from extracting canvas data because no user input was detected." And the image downloaded is incorrect. I have no Firefox user message asking for permission to canvas access. I'm using Firefox 107.0.1 (64 bits) Mozilla Firefox Snap for Ubuntu canonical-002-1.0

With Firefox on windows or android the example is working fine. On the example web page there is the javascript code using the canvas.

Bye !

Pierre.

Asked by ooioo1 15 hours ago

Answered by TyDraniu 13 hours ago

  • Solved

I just downloaded Thunderbird 102.5.1. The top one inch banner with "Get Messages, Write, Reply, etc.is now black and charcoal

I would like the one inch banner at the top of the newest Thunderbird version(102.5.1) to revert to what I had before which would be any light background with black print… (read more)

I would like the one inch banner at the top of the newest Thunderbird version(102.5.1) to revert to what I had before which would be any light background with black print. The colors at the top of this page Firefox page are perfect. I can't read the black on charcoal. That must be an error.

Asked by jottiejay 1 day ago

Answered by gp 5 hours ago

  • Solved

GMAIL SMTP stopped working - Won't send at all.

WIN7 Starlink Internet Latest version of Thunderbird Thunderbird stopped being able to send all of a sudden through gmail. I can receive messages fine. I keep getting an… (read more)

WIN7 Starlink Internet Latest version of Thunderbird


Thunderbird stopped being able to send all of a sudden through gmail. I can receive messages fine. I keep getting an error about timing out on SMTP server. All server settings are correct per gmail's outgoing server page. It was working for a few minutes last night after hours of messing around with this issue then stopped again. I've installed another client and it worked for about an hour then stopped being able to send as well.

Things I've done: Delete profile (kept messages) - setup email again Uninstalled and reinstalled TB Completely disabled antivirus Increased time out in TB settings

Settings: smtp.gmail.com port 587 (tried 465 as well) Connection security: SSL/TLS Authentication: OAuth2

Driving me nuts because this is for my business and have to send emails through the gmail webpage.

Thanks for any direction!

Asked by nsfdcinc 1 day ago

Answered by sfhowes 1 day ago

  • Solved

I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 day ago

Answered by KUJI8 12 hours ago

  • Solved

Move Thunderbird from hard drive to a new computer

I had Thunderbird installed on my old computer which died. Its hard drive is fine so I can connect it to my new computer via USB. I would like to install Thunderbird on… (read more)

I had Thunderbird installed on my old computer which died. Its hard drive is fine so I can connect it to my new computer via USB. I would like to install Thunderbird on my new computer recovering the Thunderbird data from my old hard drive. I would like to include profiles, old email, and settings.

How can I do this?

Thank you so much for any help.

Asked by google2 1 day ago

Answered by david 1 day ago

  • Solved

Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing web… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 day ago

Answered by cor-el 1 day ago

  • Solved

Saving emails from "dead" email account

Dear all, One of my email accounts no longer exists, but I would like to keep the emails that are saved in Thunderbird for future reference. How can I delete the account … (read more)

Dear all, One of my email accounts no longer exists, but I would like to keep the emails that are saved in Thunderbird for future reference. How can I delete the account in Thunderbird, or at least stop Thunderbird from attempting to authenticate and load new emails, while saving old emails? Apologies if this question has already been asked, but I was unable to find any help on the subject.

Thank you!

Asked by funnyname 1 day ago

Answered by david 1 day ago

  • Solved

Can't send email

There is no way to send emails from Thunderbird. The only way I have found is to go to File - New - Message, which is a real faff compared with the write option, which ha… (read more)

There is no way to send emails from Thunderbird. The only way I have found is to go to File - New - Message, which is a real faff compared with the write option, which has disappeared.

Asked by Hakker 1 day ago

Answered by gp 1 day ago

  • Solved

Why Compact isn't compact?

I just started to run FF107, I don't understand why setting the compact option, do not really make things more dense. Same goes with all the menu. Who needs all that spac… (read more)

I just started to run FF107, I don't understand why setting the compact option, do not really make things more dense. Same goes with all the menu.

Who needs all that spacing?

I have this

menupopup:not(.in-menulist) > menuitem, menupopup:not(.in-menulist) > menu {

 padding-block: 2px !important;

}

in the css file and still no "compactness"...

Thank you.

Asked by adid1 1 day ago

Answered by cor-el 1 day ago

  • Solved

google password utility

Hi, No matter what I do, a google dialogue box encouraging me to use google for password management, pops up every time I go to a site, new or existant. I've gone into my… (read more)

Hi,

No matter what I do, a google dialogue box encouraging me to use google for password management, pops up every time I go to a site, new or existant.

I've gone into my google account to disable such requests, and, indeed, otherwise use google for nothing....not even search............but they keep coming anyway.

am using ubuntu 20.04, and no other utility or code is giving me this trouble.

I want to stop this dialogue box and eliminate any code in firefox or ubuntu which supports it.....as I have no idea why this box showed up....one day it just started.

Many thanks!

oliver

Asked by olivermaz 1 day ago

Answered by olivermaz 1 day ago

  • Solved

Uncontrolled tab bar scrolling

I restarted firefox today, and now I have the following behavior: I have a window with many tabs open, enough that I have the little '<' and '>' scroll buttons in … (read more)

I restarted firefox today, and now I have the following behavior: I have a window with many tabs open, enough that I have the little '<' and '>' scroll buttons in the field. Whenever I move the mouse pointer into the tab area (including the scroll buttons, but not the '+' (new tab) button to the right), unless I am actively clicking, the tabs start scrolling rightward until only the rightmost set of tabs are visible. The window being viewed does not change. I can use the 'v' tab selector to the right, and it will select the chosen tab and make that visible in the window, and make the selected tab visible in the tab bar, but when I again move the pointer into the tab area, it starts scrolling to the right. Similarly, I can click on the '<' scroll left button, or double or triple click on it, and it will scroll the tabs leftward; but immediately after completing the action, the tabs will scroll rightward to the end again.

It seems my problem is the same one as in this thread but there was no solution given there (the problem persists after restarting Firefox in troubleshooting mode). I see the same behavior as that poster with the tooltips in the tab bar, but drop-down menus such as on this submission page seem to be working normally for me.

Asked by georgeh2 2 days ago

Answered by georgeh2 1 day ago

  • Solved

Preventing Google from accessing home IP address

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address? Q2: Can I block my IP address from Amazon, Goog… (read more)

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Asked by eternalbeach 2 days ago

Answered by jscher2000 - Support Volunteer 2 days ago

  • Solved

Printing Current Page

Sorry if this is answered somewhere else. I recently updated to the latest Thunderbird (I'd fallen many versions behind) and found the "Current Page" option missing under… (read more)

Sorry if this is answered somewhere else. I recently updated to the latest Thunderbird (I'd fallen many versions behind) and found the "Current Page" option missing under the print command. Now I have to go to other and hit the page number. I really miss this. Am I missing something and, if not, how would I send the suggestion to developers to put it back in? Thanks!

Asked by reinstedts 2 days ago

Answered by david 2 days ago