Showing questions tagged: Show all questions
  • Solved

Want to remove or disable AI summarizer

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this re… (read more)

AI "summaries" or "explanations" have been popping up in front of actual useful text that I want to read. How do I disable this AI summarizer or turn it off? If this removes an AI chatbot, even better.

Asked by kj_23marigolds 4 months ago

Answered by Paul 4 months ago

  • Solved

Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (read more)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Asked by probableUser 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

  • Solved
  • Locked

Turn off swipe to navigate Back and Forward

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accident… (read more)

When I swipe to the left, Firefox navigates Back & when I swipe to the right, Firefox navigates Forwards. It is VERY ANNOYING!!!! It's really easy to do this accidentally while scrolling around a large web page. When you go back, it deletes all data that was filled out on the web form causing DOUBLE the work. How do I turn it off please? Win 10, FF 142.0.1 64-Bit

Asked by SuMo Bot 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

How do I roll back firefox android to a version prior to the redesign?

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want… (read more)

I've tried disabling it with the secret menu and it makes no difference. Seeing as Mozilla don't give a singular toss about the needs of their neurodivergent users I want to install an old version of firefox for android with a version of the UI that doesn't make me want to self harm. I know how to disable android updates but not install an old version safely. How do I do this?

Attached a screenshot of the new UI. As an aside if anyone can recommend the drugs that the people who designed and approved this ugly tosh are on I'd love to know what they are, must be good stuff for them all to make decisions this asinine.

Asked by PlushWah 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

How do I set my bookmarks in toolbar to open in new tab?

While using an opened tab which I want to keep in place, I find it frustrating that if I want to click on one of my bookmarks in my toolbar, it uses the tab I am currentl… (read more)

While using an opened tab which I want to keep in place, I find it frustrating that if I want to click on one of my bookmarks in my toolbar, it uses the tab I am currently in which, of course disappears and is overridden with my selection of a bookmark. Is there a setting for me to change how my choosing of a bookmark reacts? I want it to open in a new tab and not on the one I am working with. I have looked everywhere and I cannot find a setting for this.

Asked by CJ 4 months ago

Answered by wirkutskijkarl 4 months ago

  • Solved

Amazon Prime Video no progress bar

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress … (read more)

Last week we lost the progress bar at the bottom of videos on Prime Video. When I cursor over the bar it returns Infinity:NaN:NaN. Switching to MS Edge and the progress bar appears as normal. I get the same results in Firefox on both my PC and Laptop. I have updated and reinstalled Firefox to the lastest version. I have NOT added any new extensions in the last year.

Asked by Curt W 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Fennec F-Droid 142 has problems loading pages on Android 16 QPR2 beta 1

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any… (read more)

Ever since the Fennec F-Droid 142 update, Fennec has trouble loading pages properly, even when you currently have Internet access. This happens when you try to access any page directly from the home page and from the status bar from within the app, and the page tries to connect but completely stalls with loading as a result. This issue is not affected by the in-app mini browser view that pops up when tapping a link in another app to preview in Fennec or when you have any other app open that uses the Android System WebView (or in most cases, any WebKit based browser, as it doesn't have to be the Android System WebView most the time for this bug to go away!) for loading content, which in fact this strange bug in Fennec will go away as a result.

This issue is only addressed in Fennec F-Droid 142 and does not affect any other forks of Firefox or even the proper upstream versions of Firefox where this issue does not occur. This issue only occurs every time after restarting your Android device, in fact the one that I'm using is a Google Pixel 8 Pro.

I have also reported this issue directly to Google engineers so that they know what might be going on. Given that I'm on a beta version of Android 16 (QPR2 beta 1), this is to be expected. Thank you all so much as hopefully someone at Mozilla will have a small patch ready for when Fennec 143 goes into testing pretty soon!

Asked by RinRin Blissgreen 4 months ago

Answered by RinRin Blissgreen 4 months ago

  • Locked

NO MORE AI

I am here to complain about the recent additions of ai. I use this browser because it is one of, if not the only, browser to not use ai. Fuck off with that if you think a… (read more)

I am here to complain about the recent additions of ai. I use this browser because it is one of, if not the only, browser to not use ai. Fuck off with that if you think anyone who switched to firefox to avoid all the ai bullshit wont just do the same and leave. If ever my only option to use the internet in any capasity was to use an ai run browser, then I'm fucking off the internet forever and going caveman. Porn, fanfiction, and video games have been my only reason for not saying fuck this and going to live in the woods and eat dirt and shit naked in the rain for years now, don't be my last straw.

Asked by drachmanspy 1 month ago

Last reply by Paul 4 weeks ago

  • Solved

A Plague of Pop-ups asking me to renew my (non-existent) Norton subscription

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a viru… (read more)

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

Asked by marc4000 4 months ago

Answered by Mark 4 months ago

  • Solved

Can I turn off the tab groups?

I love Firefox and generally really appreciate the way y'all operate as a company and developer. However, I really don't like this new function to add tabs to a group. … (read more)

I love Firefox and generally really appreciate the way y'all operate as a company and developer.

However, I really don't like this new function to add tabs to a group. Since it rolled out, I'm always adding tabs into groups when I don't mean to. Really, it's creating a group almost every time I move a tab around. If I delete the group, it's just more clicks and distractions to deal with.

In the past, when you've rolled out new features like this, you've also made it very easy to turn off any new feature we don't like. But I can't figure out how to turn this off. Is it possible?

Thanks for your help.

Asked by zach.cannon 4 months ago

Answered by George Kitsoukakis 4 months ago

  • Solved

How to re-open closed tab groups?

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on … (read more)

I can't re-open a saved tab group. I saved it and closed firefox but when I returned I couldn't find where to access it. I see all of my saved tabs when I right-click on a tab and choose "Add Tab to Group", but when I move the tab to that group it just disappears rather than open the group. Any help would be appreciated! :)

Asked by TamirVF 4 months ago

Answered by robertrao 3 months ago

  • Solved

bookmarks on taskbar not showing up

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't w… (read more)

The bookmarks on my taskbar are all of a sudden not showing up. I'm unable to drag them there like I used to. Also, the history and menu button on the upper right don't work now. I've restarted with no luck.

Asked by Burt Perry 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Camera and Micrphone causing crashes

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connec… (read more)

Firefox crashes whenever it would need access to my camera or microphone. So far it has only happened whn trying to access a Roll20 game with camera and microphone connectivity, and when trying to access a video appointment for Universal Credit. It never happened on Windows 10, but since updating to Windows 11 it happens every time without fail, and the crash is immediate.

Asked by pivotgage01 4 months ago

Answered by pivotgage01 4 months ago

  • Locked

For the past two days, when I tap on Firefox Focus app on my Home Screen and enter my passcode (which I have done many times daily for several years to compete in a game app), it keeps taking me to Google. Why is it not opening Firefox Focus? Help!

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google.… (read more)

How can I get Firefox Focus app on my Home Screen to open? For two or three days now, after entering my passcode, rather than going to Firefox Focus, takes me to Google. I have played a competitive game app I have on Firefox Focus for years. Suddenly I can no longer access it directly through Firefox Focus. Image below is what appears when I go to Firefox Focus and enter my password. The main game I play opens in Google rather than Firefox Focus.

Asked by Lkw1961 4 months ago

Last reply by Paul 4 months ago

  • Solved

Recent update too me off the ESR update channel

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and l… (read more)

I was on the ESR channel and after the recent updates to 142.01 or 141 the ESR is missing from the about Firefox. I had got the tab groups option a few updates back and liked it. This latest update changed how a tab group collapses, instead of showing only the tab group name and collapsing all the tabs it leaves one open wasting space when I have several other tabs open. At least I don't see any sign of the annoying AI junk getting in the way yet. I thought you had a choice to stay on the ESR channel according to this link and others. https://support.mozilla.org/en-US/kb/firefox-support-windows-10-end-support I'll probably be forced to update to Windows 11 to do my taxes next year but I thought at least I could stay on the ESR channel to avoid new features getting in the way.

Asked by MikeZZ 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Gray screen shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com

Hello, This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.c… (read more)

Hello,

This started happening recently, in the last 30 days. Gray screen is shown when I clink on any photo in "Your memories from this day" email from photos@onedrive.com. If I go to OneDrive, then select today's date the issue is the same.

I've tried the same actions in Chrome and the photos are shown without issues.

Can someone help with this?

Regards, Petar

Asked by petarl 4 months ago

Answered by Denys 2 months ago

  • Locked

what the hell is this [expletive]

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] … (read more)

as title says, what the [expletive] hell is this [expletive], why the [expletive] is it enabled by default and how the [expletive] hell do I get rid of this [expletive] [expletive]

Asked by killer93551277 4 months ago

Last reply by Paul 4 months ago