All Products Community Forum

Hello,

I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialog for a PDF file, the browser freezes and no longer reacts to anything. I had to kill the process manually and try again. I have then downloaded the PDF and opened a different application to print it - that worked fine. Is this a known issue with Firefox? Does anyone have an idea how to fix this?

I already tried resetting the printer settings in the browser, but that did not change anything.

Thanks, Stefan

I already reported this and still nothing changed

can't flip the camera bottom left. and it keeps crashing while talking to people

downloaded user agent switcher EXTENSION. switched to ios ipad (because that's the only way you can use ome tv on a android browser). go to ome tv site . logged in.

Actual results:

the camera flip option in the bottom left not working!! it just shows my rear camera

Hello! I used Thunderbird on a MacBook Pro with MacOS Catalina 10.15.7. No problems for years up to version 139.x. Now, starting with version 140.x, high CPU load and crash when exiting the Thunderbird. App Error also occurs with a completely new MacOS 10.15.7. Installation only with Thunderbird 141.0 and empty profile.

Does anyone have any tips?

I would like to continue using Thunderbird without any changes.

Best regards, Robert, Austria.

When I try to add a new Mail Account, the "Looking up configuration" step hangs indefinitely. I have to force a hard exit to reopen the app. I was able to add my hotmail account without issue, but now that I'm trying to add @yahoo.co.uk , it just freezes up. Thx

Windows 10, newest Thunderbird.

Hey, I've been experiencing my YouTube and Twitch tabs crashing almost every 20-40 minutes and it's been kind of annoying.

Does anyone know if the crashes are because of my drivers or Windows not being up to date? Never had this issue with Opera before.

Here are the crash reports: link text link text link text link text link text link text link text

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.

Firefox crashes whenever my computer goes to sleep. I am running windows 11 and have been for years. This problem showed up a few months ago. The crash then screws up other apps and I have to restart my computer to fix it.

Hi - I'm trying to install Thunderbird on my mac to get away from a google workspace account. I've downloaded it a couple times and it crashes immediately after the login screen. Same thing in Troubleshoot mode. It's a work computer so it might have something installed preventing the desktop app from working. Thanks for any help you can offer.

Ben

Thunderbird started crashing randomly about 2 days ago, however, after restart, it would remain running if I switched to troubleshooting mode. I removed an add-on from Bitdefender in troubleshooting mode.

Today I can't even open Thunderbird-- it crashes on launch. It won't launch even if I hit the Shift key or if I turn off antivirus.

Here is the most recent submitted crash report:

Crash ID: bp-b52cd345-636f-445a-ab4c-764ca0250114

Can someone please give me guidance on what is going on and how to fix it?

Thank you.

I think it started to happen with Version 128.9.0esr | Released April 1, 2025. It is very simple to reproduce: 1. Start TB. 2. TB downloads new messages and continues to do it every 1 minute according to the setting. 3. In 10 to 20 minutes, it hangs. I have to force it to close and then restart it to check my email.

I believe it started to happen yesterday.

Is anyone else experiencing this?

Lately my Firefox app window will just randomly close while I'm using it. I notice most often on Facebook, but that's because it's the most often used page.

When I reopen the app, it's like I just opened it, not like it got minimized.

What's wrong with it? I have it updated to current version, as well as I've run malware and virus scans to see if it's my phone. Nothing found.

I've been having issues with Thunderbird randomly hanging over the last few weeks. It's always been slow to upload all my gmail messages, so I let it get done with that before I start reading. However, now it randomly decides to hang forever. It generally happens when I delete or move an email to another folder. It doesn't complete the function. I can click on other emails, but it doesn't open them. The UI just sits there with the blue progress bar shimmering away, forever. None of the window control work (File, X, etc.). I have to use the Task Manager to end the Thunderbird task. When I start it up again, the message will be moved or deleted, and I can view more messages until it decides to hang again. This happens about four times per day.

I have an MSI GS75 Stealth 9SF laptop, running intel Core i7, Windows 11 (up to date), and the most current version of Thunderbird.

I didn't see anyone else commenting on Thunderbird hanging frequently, so I'm wondering if it's just me.

Thunderbird had never crashed before, but lately, after the last 2 Windows 10 updates within the last 2 weeks, it crashes. It's at 128.5.2esr, the next-to-last update.

It always crashes when I choose "About" and it starts downloading the update. It appears that it doesn't get the 1st byte before crashing. It will still say 0 bytes when it crashes.

It also crashes if I leave it running and the screen goes through the screen saver mode and turns black. Twice it crashed while I was using it.

I thought it might have something to do with the fact that I had 4,000 emails in my Inbox (is there a limit?), so I deleted many and moved many to folders. I now have just under 1,000 in my Inbox.

I also tried restarting in Troubleshoot Mode and updating, but it still crashed at 0 bytes downloaded.

Is there a way to manually download the update and apply it? I can't find it on the website.

The next thing I know to do is reinstall. Is there anything I can try before doing that? Would you suggest uninstall first or reinstall over what's here?

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Mozilla Thunderbird crashes after updating from 142 to 143. When I install a clean version, it only crashes when importing account settings; when I import only email content, it works fine. Can you help?

Just updated my MacBook Air to Sequoia 15.7.3. Since that update, Foxfire will open, but when trying to open an article in Foxfire, Foxfire locks up and doesn't wan to shut down even with "force quit." What can I do?

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.