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Moving bookmarks

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold th… (read more)

Firefox - Android I don't seem to have an option to move a bookmark into a new bookmark folder.There is supposed to be an option in the menu (after you click and hold the selected bookmark) but the menu only has 3 options - 'open in new tab  :. open in private tab. :. Delete. '. -. Am I missing something ? Can anyone help

Asked by mikeburnell 1 year ago

Answered by mikeburnell 1 year ago

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Moving Thunderbird calendar to new computer

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im t… (read more)

I'm migrating to a new computer and from Windows 10 to W11. I have successfully exported/imported the contacts using the export tool, but cannot figure out how to ex/im the calendar. I am using a SanDisk drive to move the files. Both systems have TBird 102.1.2 (64-bit).

Please give step-by-step instructions to do the calendar (only) ex/im. I do not use the Mail feature.

Asked by woodruff4485 1 year ago

Answered by user22607958715535546035048419059964294417 1 year ago

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Sync and save data

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? You… (read more)

Hi. The option to "sync and save your data" no longer appears in the main menu, nor under settings on my Firefox Android phone. What can I do to get back this option? Your support is greatly appreciated. Thanks in advance.

Asked by Ray 7 months ago

Answered by Paul 7 months ago

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I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (read more)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Asked by rebknell 1 year ago

Answered by jonzn4SUSE 1 year ago

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pdf Files will not open with adobe acrobat and I have the open pdf files with adobe acrobat checked?

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Ado… (read more)

I use html pages on an internal hard drive that link to pdf documents. For some reason since Version 91.0.2 was installed I can not get the pdf documents to open with Adobe Acrobat Reader DC.The new version insist on opening the pdf's in the Firefox web browser. When I click on a pdf link at an external website the files will open in Adobe Acrobat. I used the code below to test the open in Adobe Acrobat execution and it works on the w3School example. When I run it strait from my hard drive the document opens in the Firefox web browser. 

<!DOCTYPE html>
<html>
  <head>
    <title>Title of the document</title>
  </head>
  <body>
    <h1>PDF Example</h1>
    <p>Open a PDF file <a href="datasheet_cube-model-715.pdf">example</a>.</p>
  </body>
</html>

Please let me know if there is a solution. Thank you,

Asked by leodesign1 2 years ago

Answered by cor-el 2 years ago

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Firefox 9 - 12 not loading any websites or webpages. Versions lower then the ones I just said work perfectly.

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefo… (read more)

Ok, this might be REAAAAALLY weird that i'm talking about a firefox version that was released in 2012. But i really need it on this windows 2000 VM. The problem is firefox 9 - 12 is not loading any websites or webpages. It crashes instantly upon opening them. Versions lower then firefox 9 - 12 work flawlessly. Probably nobody will answer this but it is really important for my VM.

Asked by Owen 1 year ago

Answered by cor-el 1 year ago

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Unable to log into Thunderbird Gmail account; Authentication failure while connecting to server imap.google.com

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with … (read more)

Starting on June 1, when I tried to use Thunderbird, I have to log into my Gmail account. I enter my email address and password and the next screen states: "Sign in with Google", which I do. The last screen in the process is "Mozilla Thunderbird Email wants to access your Google Account". I click on Allow and then the following message appears: "Authentication failure while connecting to server imap.google.com"

When I go back to Thunderbird and click on "Get Messages", I am put back into the Login loop, including 2- Step Verification..

I've used Troubleshoot Mode, I've cleared the startup cache, but neither has resolved the problem.

More Troubleshooting Information

Application Basics Name Thunderbird Version 91.10.0 Build ID 20220525135609 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Firefox/91.0 Thunderbird/91.10.0 OS Windows_NT 10.0 19044 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder C:\0-TBird\Profiles\jsxynuvz.default (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Name Incoming server Outgoing servers Name Connection security Authentication method Identity Name Connection security Authentication method Default? account1 [user name]@hotmail.com (pop3) pop3.live.com:995 SSL/TLS Normal password Wes <[user name]@hotmail.com> smtp.live.com:587 STARTTLS Normal password true account2 Local Folders (none) Local Folders None Normal password account4 [user name]@gmail.com (imap) imap.gmail.com:993 SSL/TLS OAuth2 "[my name]" <[user name]@gmail.com> smtp.googlemail.com:465 SSL/TLS OAuth2 true

I can use account1 - [user name]@hotmail.com (download, read, delete, messages), but I no access to account4 - [user name]@gmail.com. I have no idea what account2 - Local Folders relates to.

On June 2 during a 2-1/2 hour unproductive session with a good computer technician I've been using for probably 10 years, Security Alerts were sent to account1 - [user name]@hotmail.com (as set up as a security step in Gmail): "2-Step Verification turned on", "App password created to sign in to your account", "App password used to sign in was removed", etc.

I have personally spent over 8 hours over the past 3 days exploring solutions suggested to other users with a similar problem but nothing has helped.

I have checked for stored passwords; there are none.

Please let me know if you need more information.

Thank you very much for you help! I will save whatever is left of my sanity!

Asked by westief 1 year ago

Answered by Matt 1 year ago

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Lost of all opened TABs in all my opened windows

Hello there !!! Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windo… (read more)

Hello there !!!

Today I had serious damage to my Mozilla Firefox. When I started up Firefox I realized that I lost all my opened tabs on all my (three) opened windows, although I had checked the box "Restore previous sessions" in the settings section.

I opened "settings" and I saw this box unchecked !!!!!

The unfortunate event of this failure is that I restarted Firefox and even worse I restarted the PC.

Now I wonder, after all these, if there is a way to restore all my lost TABs that, I believe, there are hidden somewhere...

Asked by rogergr311049 1 year ago

Answered by cor-el 1 year ago

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Authentication Required - Mozilla Firefox (Ubuntu 20.4.3 ARM64)

Hi Team, I have set the proxy only at /etc/environment, but I do use proxy in only one specific user to run my azure cloud agent in order to use pipeline, however to be … (read more)

Hi Team,

I have set the proxy only at /etc/environment, but I do use proxy in only one specific user to run my azure cloud agent in order to use pipeline, however to be able to stablish the agent's connection to the azure's platform I "must" to open a firefox session and input manually the "Authentication Required - Mozilla Firefox" (The proxy moz-proxy), until that moment no problem at all. In a period of 60 minutes after I have rebooted the client my authentication is asked again, it looks like is a cycle, I really need to fix it. The great way is the authentication to remain such as autologin or something similar.

Could you please assist? I is impacting my project.

Thank you very much,

Asked by wagnerricardodasilva6 1 year ago

Answered by Amelia 1 year ago

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open support ticket for firefox browser

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the ca… (read more)

'Release 96.0.1 Does Not Work with Our Ariba PunchOut Catalogs' Users can punchout and add items to the Shopping Carts, but when they try to return the items from the cart back to our local Ariba Application, users receive a "Token Expired" error. When they click the button to return to the Ariba application, there are no items in the requisition.

We experienced the same issue when Chrome released version 80 in February of 2020. We have been recommending Firefox as the preferred browser but now it has the same problem.

Can you provide some way for users to run an older version of Firefox? Version 95.0.2 Works great. I have not upgraded to 96 yet due to this issue. However, many campus users have already installed 96.0.1.

Currently in our environment, only Inernet Explorer or EDGE running in IE mode work with our Ariba Application. Should we advise our campus users stop using Firefox now?

Asked by morriv 1 year ago

Answered by morriv 1 year ago

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How will this Google announcement affect Thunderbird?

On 30 May, you may lose access to apps that are using less secure sign-in technology To help keep your account secure, Google will no longer support the use of third-pa… (read more)

On 30 May, you may lose access to apps that are using less secure sign-in technology


To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

Asked by peter.d.budd 1 year ago

Answered by david 1 year ago

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Speed dial

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and… (read more)

I just had to disable my speed dial FVsomething and Eversync because I found out that it was spyware! Firefox tried to tell me this and disabled it but I put it back, and then my husband checked it out and found out about the spyware on it. I'm bereft. I've used that speed dial for years and it's been such a big help for me. I had over 100 dial all set up.

So my question is, what speed dial can I use in Firefox? Everything I checked out isn't monitored so what do I do?

Help!

Asked by joyce.greer2 1 year ago

Answered by cor-el 1 year ago

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Lost Folders and Email Files

I have been using Thunderbird for many years. And, I've created multiple Folders (with multiple levels drilling down) which I place emails that I want to save. A couple… (read more)

I have been using Thunderbird for many years. And, I've created multiple Folders (with multiple levels drilling down) which I place emails that I want to save. A couple of days ago, I left clicked holding an upper level folder, and dragged it to another folder. When I did that, Thunderbird showed a little circulating icon spinning until the process finished about a minute later. At the end of the process, a whole group of folders and emails disappeared.

When I explore the profile, under the folder "Mail", "pop.gmail.com", "_Companies.sbd", I can see folder names that correspond to the folders that disappeared. In those folders, I see files with the file extension "wdseml". Some folders don't have anything in them though.

My questions are:

(1) Can folders that disappeared be recovered where I can access them again in Thunderbird? And if so, how do I accomplish that? Is there an index file somewhere that can be audited and adjusted?

(2) If there is no easy way to recover those lost folders and emails, can I just remove the existing profile and replace it with a backed up profile I saved about one month ago. I would lose all the emails I had from that point to now. But, I would have all the original folders and emails up to that point.

Thank you for and help, direction or advice you can afford me, Chris

Asked by Chris 1 year ago

Answered by AgnesRM 1 year ago

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Thunderbird - recently I couldn't send some email now I can't send any. Error message is: Sending of the message failed. An error occurred while sending m

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4001a.ext.cloudfilter.net cmsmtp Connec… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: shw-obgw-4001a.ext.cloudfilter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/208.181.95.34 AUP#IPBL00001.

Asked by dorval 1 year ago

Answered by AgnesRM 1 year ago

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Need to view "hidden" attachments

According to the help document, "Allow me to view "hidden" attachments" [https://support.mozilla.org/en-US/kb/.../configuration-options-attachments] "There is a special v… (read more)

According to the help document, "Allow me to view "hidden" attachments" [https://support.mozilla.org/en-US/kb/.../configuration-options-attachments] "There is a special view mode for messages which allows you to see all of a message's attachments, even "hidden" ones, in its attachments list. Because this view mode is not needed by most users and could be confusing to some, it is disabled by default. To enable it, install the "Show All Body Parts" add-on."

Unfortunately, the add on "Show All Body Parts" is no longer supported in 91.3.2.

Our non-profit uses Vertical Response Vertical Response for connecting with supporters. When a supporter replies to an email sent via Vertical Response, the return email is attached to a generic form sent to us by VR. I need to view all hidden attachments in order to reply to an email from our supporters. I need to be able to click on the contact_reply.eml attachment in order to reply.

Any help you could give would be greatly appreciated. Thank you in advance.

Asked by timothymarkonline 1 year ago

Answered by Toad-Hall 1 year ago

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Closed email tabs, all reopen when Thunderbird is restarted after a shut down

For the past couple of weeks Thunderbird has exhibeted some unwanted behavior. #2 I often shut down T'bird with multiple emails, each in their own tab. Recently, I seem t… (read more)

For the past couple of weeks Thunderbird has exhibeted some unwanted behavior. #2 I often shut down T'bird with multiple emails, each in their own tab. Recently, I seem to have accumulated multiple open email tabs. I have gone back through the open tabs and closed them (there have gotten to be quite a few, and it is a fair investment of time to get them all closed). I am not deleting them, just closing the tab each is on. Then I close Thunderbird. Next time I open Thunderbird, be it a few minutes, a few hours, or the next day or so, all the emails I closed are once again opened upon startup. This is making a huge number of tabs be open, and I am unable to make them stay closed. I am not deleting them, just closing the tab each is on. Why is this occuring (started a couple weeks ago, maybe around the same time Firefox auto-updated to v92 or 93, can't recall which.

Asked by buzzb3 1 year ago

Answered by sfhowes 1 year ago