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Some icons not displayed on Firefox but do display on other browsers

For several days now, when using Firefox I no longer get the < > and ? search icons - but other browsers display as usual. I have searched settings and can not… (read more)

For several days now, when using Firefox I no longer get the < > and ? search icons - but other browsers display as usual. I have searched settings and can not fine anything that helps. I searched Google and found old reports of the same exact problem but the options that fixed the problem - but the settings used are no longer found in Firefox.

Firefox, Brave, and Chrome

Please Help !

Thanks, Hank

Asked by K4HM - Hank 1 year ago

Answered by K4HM - Hank 1 year ago

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lost folders with update

What happened to my folders with the new update? I need help recovering/finding them. I need clear instructions. There should be an "opt in" option when there is an up… (read more)

What happened to my folders with the new update? I need help recovering/finding them. I need clear instructions. There should be an "opt in" option when there is an update, especially when it is such a dramatic change. This is such a waste of time.

Asked by sscbr121 1 year ago

Answered by sscbr121 1 year ago

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error message-The page isn’t redirecting properly

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a co… (read more)

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Asked by llcwml 11 months ago

Answered by llcwml 10 months ago

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Firefox tabs crash more and more often, meanwhile unusable - even in save mode

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC. Deleting the cache and cookies and even starting in Safe Mode… (read more)

Since a week or two my Firefox tabs are crashing more and more often. At work on MacBook and at home on PC.

Deleting the cache and cookies and even starting in Safe Mode are not helping - in fact while writing this very message had 5 crashes meanwhile!

Don't know if you can access the crash report: https://crash-stats.mozilla.org/report/index/4cd570db-d90d-4fcb-aee6-0a1660230818

Asked by spieltmit 10 months ago

Answered by spieltmit 10 months ago

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Firefox is being updated by another instance

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this p… (read more)

Hello, i facing the problem that firefox goes to infinite update that never end. This consumes my CPU a lot higher that usual (even often reach 100%). I'm tired of this problem that i many time reinstall and refresh(reset) the firefox

Asked by MRA 2 years ago

Answered by MRA 2 years ago

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How do I delete an old email account from Thunderbird

Thunderbird is trying to access an old email account I haven't used for years. But today I am getting the following error message: Login to server pop3(old email address)… (read more)

Thunderbird is trying to access an old email account I haven't used for years. But today I am getting the following error message: Login to server pop3(old email address) with username XXXX failed. The error message keeps popping up as long as Thunderbird is open. And as long as an error message is running, I can't send an email. How can I delete the old email account so I won't get the error message any more? Thanks. If you respond by email, my current email is rmvoget@gmail.com The old one was rvoget@w-link.net

Asked by RichV 1 year ago

Answered by david 1 year ago

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I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 year ago

Answered by KUJI8 1 year ago

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Problems Playing Media

I've been unable to play twitter videos at all. For videos and audio posts on other sites, there's usually a delay for a couple seconds before it plays. I disabled all my… (read more)

I've been unable to play twitter videos at all. For videos and audio posts on other sites, there's usually a delay for a couple seconds before it plays. I disabled all my add-ons and it made no difference. If I try to play 2 different things at once, both of them will chug if play at all.

Does anyone know what the cause might be? I tested videos and audio in another browser and they work fine.

Asked by Chen 1 year ago

Answered by Chen 1 year ago

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Script appears to be not working on some sites

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I … (read more)

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

Asked by G. Scheiring 10 months ago

Answered by zeroknight 10 months ago

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hotmail (or outlook.live) just opens a blank white page - screengrab included

heya i know this has come up a lot over the last 10+years as it happens then i find a fix then a year goes by and it happens again so i'm asking because i need to remembe… (read more)

heya i know this has come up a lot over the last 10+years as it happens then i find a fix then a year goes by and it happens again so i'm asking because i need to remember how to fix. running latest version (111.0.1) it is NOT fixed by clearing cookies and cache data it is NOT fixed in troubleshooting mode it is NOT fixed by turning off all extensions

it WORKS in brave and edge.

i can get to this link, https://outlook.live.com BUT when clicking on 'sign in' it then goes to the white blank page.


windows 10 pro. i do not use chrome thoughts? thanks in advance

Asked by jdubzuk 1 year ago

Answered by jdubzuk 1 year ago

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No review checker on one of my accounts

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal prof… (read more)

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal profile, it's not showing up at all; no icon, no prompt, it's like it doesn't exist for that profile. I've restarted both profiles, and it still isn't showing up.

I'd prefer to do my shopping on my personal profile, and not my work profile. Any ideas why it's not working on one?

Asked by PhaedraFlux 7 months ago

Answered by cor-el 7 months ago

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The mouse-left click button does not work since last two updates

The mouse-left click button does not work since last two updates! The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs,… (read more)

The mouse-left click button does not work since last two updates!

The link is OK, floating menu with right click can open it in new tab, but left-click on buttons, divs, links is dead for a while

Something was changed in Firefox in the wrong direction.

Please help

Asked by mesasartworks 1 year ago

Answered by mesasartworks 1 year ago

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Pasting does not work in Whatsapp Web on FF

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text m… (read more)

Since a few days, it is not possible to copy-and-paste any external text or content into the text field of WhatApp Web on Firefox. It works fine on Chrome. Also text manually copied from a previous WA message can be pasted.

We tried on other PCs with Firefox and Chrome, same situation. So it seems to be a problem of Firefox latest version.

Asked by PRODEC Consultores 10 months ago

Answered by PRODEC Consultores 10 months ago

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113.0.1 Has Issues

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because F… (read more)

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because Firefox won't allow me to go back to the site's home page. I know this accurate as I can log on to the sites via Safari and No problems and the sites work correctly.

Asked by thboo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Online forms don't appear in Firefox

Online forms don't appear in Firefox (Windows 10 PC), but do appear correctly using Edge or Chrome. This has been happening for quite some time. I have o switch to Edge o… (read more)

Online forms don't appear in Firefox (Windows 10 PC), but do appear correctly using Edge or Chrome. This has been happening for quite some time. I have o switch to Edge or Chrome to see the fields to fill in on online forms.

Asked by mwrr 5 months ago

Answered by cor-el 5 months ago

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1 Site will not load and having trouble fixing it. All others work

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the excepti… (read more)

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you


Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Asked by cjr50 1 year ago

Answered by cjr50 1 year ago

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Unable to write email to mailbox

Hello- I recently updated Thunderbird and now I am getting the error message, "Unable to write email to mailbox...". On top of that, when I click the OK button the err… (read more)

Hello-

  I recently updated Thunderbird and now I am getting the error message, "Unable to write email to mailbox...". On top of that, when I click the OK button the error window doesn't go away and will not let me use any part of Thunderbird. I have to use Task Manager to close down TB.
 I suspect it is the new update 102.0.1. How can I go back to the last one, 91.10.0 where everything worked?

Thanks, Bob

Asked by bob stewart 1 year ago

Answered by bob stewart 1 year ago

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Various things do not load anymore since the latest Firefox update today

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my ti… (read more)

I was using my computer and Firefox all day to watch videos, browse twitter and Tumblr and whatnot until around 15:30 my time, when suddenly Twitter stopped loading my timeline. I thought it was an issue with Twitter or my computer. I restarted my PC twice so far and rebooted my modem (completely unplugged, left it alone for a min and plugged it in again).

I still cant load my twitter timeline, not even in private with all extensions turned off. It does load Tumblr, but like 80% of the pictures/gifs, even profile pictures do not load. When I search for something on Duck Duck Go it sometimes works but most times it just stays blank. Youtube videos either do not load at all, or stop loading/load endlessly at some point. I am still able to navigate the Youtube website tho.

I really do not want to use Chrome, but the latest update is just unusable. Am I the only one?

(I forgot the word for modem, dont judge me.)

Asked by knollamelie 10 months ago

Answered by Paul 10 months ago

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AutoConfig Alert

Good morning, I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues … (read more)

Good morning,

I'm reaching out to see if I can get some assistance with Firefox on of our network. I'm System Admin at Goodfellow AFB. I've tried searching this issues on the web and found similar issues but solutions that were recommend online have not worked for us. Yes I have uninstalled Firefox completely and installed it from scratch. I know it has something to do with autoconfig file but not sure what exactly I'm looking for. Thanks.

Asked by Chase Cathey 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago