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Firefox Won't Save History, Bookmarks or Downloads

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It al… (read more)

My version of Firefox wont save History, Bookmarks or Downloads. I've made sure the privacy settings are correct and have tried reinstalling Firefox several times. It also wont let me drag a link from the address bar to the bookmark bar anymore like it used to. Any help with this would be much appreciated... Thanks!

Asked by green_sage 1 month ago

Answered by green_sage 1 month ago

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Unable to open a specific URL in private mode from the command line

I'm having trouble opening urls in a private window from the command line on Windows 11. Firefox version: 144.0.2 Starting a new private window works fine with "C:\Pr… (read more)

I'm having trouble opening urls in a private window from the command line on Windows 11.

Firefox version: 144.0.2

Starting a new private window works fine with "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window

But doing: "C:\Program Files\Mozilla Firefox\firefox.exe" -private-window "https://www.google.com"

just opens the link in the last selected window if the last window selected is non private it just opens the link there instead of a new or existing private window

I have also tried with no success: "C:\Program Files\Mozilla Firefox\firefox.exe" -private "https://www.google.com"

Asked by Levedura 1 month ago

Answered by jonzn4SUSE 1 month ago

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notifications

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and th… (read more)

I keep getting 'notifications' from Mozilla Firefox that McAfee has discovered a virus, Trojan, and other things. They come on the lower right corner of my screen and the address d3mj6kghubcc73dtudhg.kaironero.co.in is along the bottom of the notification. The notifications pop up every time I turn on my computer and go into Firefox and they just keep coming after I dismiss them. They are in small rectangles and have Mozilla Firefox written across the top left and say that McAfee has discovered.... Are they legit or are they spam and how do I stop them? I don't have McAfee installed on my computer which is a desktop. Please help--this is driving me crazy!!!

Asked by BJRW 1 month ago

Answered by James 1 month ago

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Firefox 144 Installed Today; Clobbered all of my Tabs. "History" is No Help

Something very bad happened to me today (11/3).... Firefox 144.0.2 was installed on 10/30/25, and everything has been fine until today. I don't know why or how, but A… (read more)

Something very bad happened to me today (11/3)....

Firefox 144.0.2 was installed on 10/30/25, and everything has been fine until today. I don't know why or how, but ALL of my OPEN tabs (of which I have many--and have it fixed so they always re-open when Firefox starts), ALL went away.

In reading conventional steps to recover such from sessionstore-backups, those instructions sounded straightforward. However, even though ALL FIREFOX PROCESSES were ended, I could not copy the contents of the sessionstore-backups folder nor could I delete anything--EVEN THOUGH I am the owner.

Even after providing Admin perms.

I could get rid of profiles.ini, which initially proved diasterous, because then Firefox thought I was brand new, so ALL of my passwords saved through Firefox these many years, went "poof".

Fortunately, I was able to get that back, but I still cannot get all of my tabs back, and conventional instructions to do so aren't working.

After recovering from my heart attack for initially losing my passwords, I am breathing a little better right now, but it sure would be nice to get all of my open tabs back again. I don't know why I am not able to manipulate the files within sessionstore-backups. I think if I could eliminate the files in that folder EXCEPT for upgrade.jsonlz4-20251027123126, which possesses a 10/29/25 date, these should be the open tabs just before the 144.0.2 installation, and all should be right with the world, once more.

I have performed/examined many steps offered under this category, but most assume I can copy them elsewhere for safe-keeping and/or removing all but the one I want Firefox to "use". Because something is preventing me from doing this, though, I am being stymied in what ought to be the solution. As a test, I was able to copy files from a much older profile--so I can prove the basic steps SHOULD HAVE worked. Unfortunately, I cannot do the same with THE (more recent) folder in question. I can't get rid of parent.lock, either (and I have ensured no Firefox processes are running via Task Manager).

Repeatedly.

Something else is at work, here. Any help or assistance from community experts would be most helpful.

Thanks very much in advance.

-MG

Asked by megentry1 1 month ago

Answered by megentry1 1 month ago

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Keyboards blocks view of webpage on mobile - Firefox for Android

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks … (read more)

Tested on different browsers with different phones. Firefox for Android overlays keyboards on top of the webpage instead of resizing the viewport. This partially blocks the view of responsive webpages and most times blocks the view of text input boxes while typing.

Image attached shows how the keyboard is overlaid on top of the end of the footer of the Mozilla website. Last image shows a Chrome screenshot for comparison.

Asked by zaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaqzaq 1 month ago

Answered by Kiki 1 month ago

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Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (read more)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Asked by chriscrisafulli 1 month ago

Answered by chriscrisafulli 1 month ago

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Firefox cannot be used on too many sites

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly… (read more)

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

Asked by ppgminark 1 month ago

Answered by Denys 1 month ago

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Youtube does not work

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help u… (read more)

Youtube does not work. It shows somekind of default page that is essentially blank. It does say: "Try searching to get started" and "Start watching videos to help us build a feed of videos you'll love."

But it will not respond when I attempt to search anything.

Asked by Barry Soetoro 1 month ago

Answered by Rustler40 4 weeks ago

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History and bookmarks are missing

Near the top of the Firefox page is displayed: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. … (read more)

Near the top of the Firefox page is displayed:

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can caused this problem".

How do I resolve this problem?

Asked by gcotterl 1 month ago

Answered by Agent virtuel 1 month ago

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Selections from new (i.e., October 2025) Firefox newsletter/information screwed with my javascript -- I no longer have javascript! I'm an 80-year old computer illiterate. How do I restore javascript?

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some… (read more)

Firefox recently sent out its monthly newsletter (Oct '25) with all sorts of options that can be enabled on Firefox. I'm a computer illiterate & foolishly chose some of the options -- don't remember which nor know how to discover them.

Now javascript is no longer enabled on my MacBook Air (macOs Big Sur 11.7.10). I cannot access my protonmail account and many many other sites.

I've gone cross-eyed accessing "fixes" that are labelled "only for advanced users" & am bright enough to not even try.

Is there a simple fix (short of wiping my computer -- with data going back 11 years) that even I can do?

If you have "fixing your firefox for Dummies" then please email me with a solution. [edited email from public community support forum]

Asked by tobijahjt 1 month ago

Answered by t.r.ernst 1 month ago

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Can't print in Firefox 144.0

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderb… (read more)

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

Asked by jstark4020 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

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Profile Manager

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am upda… (read more)

I am trying to set up a profile however when I click the account icon the profiles menu item does not show up like it says on the manage firefox profiles guide. I am updated to latest firefox version.

Asked by jaffarnaqvi2006 1 month ago

Answered by Agent virtuel 1 month ago

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support de la messagerie ZIMBRA

ZIMBRA sous FIREFOX semble ne pas supporter les mails au format HTML Problème quand je fait suivre (forward) ou quand je réponds à un mail rédigé en HTML. Je n'ai pas ce … (read more)

ZIMBRA sous FIREFOX semble ne pas supporter les mails au format HTML Problème quand je fait suivre (forward) ou quand je réponds à un mail rédigé en HTML. Je n'ai pas ce problème quand j'utilise ZIMBRA sous EDGE. Est-ce un problème connu ? Est-ce une question de réglage ? J'utilise bien la dernière version de FIREFOX...

Help !

Asked by philippe.lucarain 1 month ago

Answered by Agent virtuel 1 month ago

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Repeated Crashes

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla. Once such a crash occurs… (read more)

Once a week or so, Firefox crashes unexpectedly. The popup indicates its alerting Microsoft of the crash, but apparently not notifying Mozilla.

Once such a crash occurs, I close Firefox. Reopening it results in a crash shortly after all tabs open and I click on something (usually 3 or 4 tabs are open). No matter how many times I let Firefox close and then I reopen it, the crash recurs. The only recovery is a complete reboot of my PC.

How can I get and submit crash reports to support in hopes of getting a resolution?

Asked by BillTreloar 1 month ago

Last reply by Denys 1 month ago

  • Solved

Search terms remain in address bar after pressing Enter. Is this new? Can it be disabled?

Just noticed this starting yesterday. Possibly it started when Ffox updated to v144.0 and I just didn't notice immediately. I use the address bar (location bar, awesome … (read more)

Just noticed this starting yesterday. Possibly it started when Ffox updated to v144.0 and I just didn't notice immediately.

I use the address bar (location bar, awesome bar) for searching (with Google, per settings). Up until very recently, the result of hitting Enter after entering my search string would be the URL for the Google results. This can be very handy to copy; e.g., when offering citations during an online discussion.

However, I don't see the URL anymore. After pressing Enter, my original search string remains there, in the address bar. That's not what I want. Using Google means my original search string is right there at the top of the page, in an input field, that can be made active with a single keystroke. Therefore, if it is intended to be helpful by keep the contents of the address bar what they were before I pressed Enter, may I just say that it is not.

Note: I can get the old desired behavior by going to google[.]com and entering the search string there, but that's an annoyance, after years of being able to simply hit Ctrl-L.

Attached is a screenshot of what I now see. Note what's in the address bar -- my original search string. Previously, it would have been something like "https://www.google.com/search?q=this+is+a+test&sca_esv=[ ...]"

Asked by bjkeefe 1 month ago

Answered by Agent virtuel 1 month ago