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Firefox keeps crashing

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Bu… (read more)

I'm getting a lot of crashes lately. I've restarted my phone, force closed Firefox and deleted the cache. Didn't fix it unfortunately. Firefox Android Mobile 134.0.2 (Build #2016068999)

Here is the error: 95dfeae4-16a9-45bd-8474-02ede37eb9dc java.lang.RuntimeException: java.lang.reflect.InvocationTargetException


java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:598) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1103) Caused by: java.lang.reflect.InvocationTargetException at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:588) ... 1 more Caused by: mozilla.components.support.base.android.UnboundHandlerException: You must bind the NotificationPermissionHandler to an activity at mozilla.components.support.base.android.NotificationsDelegate.requestNotificationPermission(NotificationsDelegate.kt:125) at mozilla.components.support.base.android.NotificationsDelegate.notify$default(NotificationsDelegate.kt:75) at org.mozilla.fenix.FenixApplication$initializeWebExtensionSupport$2.invoke(FenixApplication.kt:543) at mozilla.components.browser.engine.gecko.GeckoEngine$registerWebExtensionDelegate$promptDelegate$1.onUpdatePrompt(GeckoEngine.kt:63) at org.mozilla.geckoview.WebExtensionController.updatePrompt(WebExtensionController.java:75) at org.mozilla.geckoview.WebExtensionController.handleMessage(WebExtensionController.java:26) at org.mozilla.geckoview.WebExtensionController$Internals.handleMessage(WebExtensionController.java:4) at org.mozilla.gecko.EventDispatcher$3.run(EventDispatcher.java:13) at android.os.Handler.handleCallback(Handler.java:958) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:230) at android.os.Looper.loop(Looper.java:319) at android.app.ActivityThread.main(ActivityThread.java:9063) ... 3 more

Asked by Furkan Eryilmaz 9 months ago

Answered by Furkan Eryilmaz 9 months ago

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Thunderbird crashes when creating a new email account

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name"… (read more)

Hello, I'm using Thunderbird version 140.2.1esr (64-bit). I want to create a new account with a different email address. In the first dialog, I'm asked for my "Full Name" and "Email Address." After that, I only have the option to click "Continue." Thunderbird then crashes, and even after several minutes, it doesn't continue. I've attached a screenshot. Creating multiple accounts is actually quite common for me; I've done it several times in the past with previous versions of Thunderbird without any problems. Thank you for your support. Regards, Jürgen

Asked by juergen120 1 month ago

Answered by Rick 1 month ago

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Ctrl-key is stuck after some hotkeys (Bug?)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause… (read more)

When I press a hotkey that involves Ctrl (ie. opening a new Tab via Ctrl+T or closing one via Ctrl+W) Ctrl sometimes remains stuck until I press it again. This will cause issues ie. when I open a new tab and try to type a new address (or search term), and Ctrl causes new hotkeys to be executed.

I've even tried launching firefox with a new profile, and on safe mode (firefox --safe-mode -p <something-else-than-usual>), so no bookmarks, cookies or extensions should be causing this, and it will still happen sometimes. The annoying part is that this seems to be an issue with performance. It happens less-often with the empty profile and safe mode, but it still happens, especially if I had just opened a new page some tab, causing the most minute thing for firefox to process.

The problem is probably not the computer specs either (below my specs). Indeed, from what I can tell, firefox does not even seem to function particularily slow in any case. Just this ctrl being stuck seems to happen.

I have also tried disabling hardware-acceleration (and explicitly enabling it), no effect.

Other interesting facts I've discovered: - This for sure does not happen in other programs and - This does not happen with the Ctrl for all the keybinds within firefox. For example, Ctrl+A (for select all) does not trigger this

From neofetch my setup is OS: Arch Linux x86_64 Host: MS-7C56 1.0 Kernel: 6.12.8-arch1-1 Uptime: 2 hours, 10 mins Packages: 2370 (pacman), 7 (flatpak) Shell: zsh 5.9 Resolution: 3840x2160 DE: labwc:wlroots WM: sway Terminal: alacritty CPU: AMD Ryzen 9 5900X (24) @ 4.951GHz GPU: AMD ATI Radeon RX 7900 XT/7900 XTX/7900 GRE/7900M Memory: 5531MiB / 32015MiB

(I have no idea why it's reporting that I'm using Sway, I'm most certainly only using labwc, maybe labwc just reports sway for some programs for compatibility) I've installed firefox from pacman, and my current version is firefox 134.0.1-1

And finally firefox --full-version Mozilla Firefox 134.0.1 20250113214611 20250113214611

I'm not sure what else I could share at this point

Asked by teascade 9 months ago

Answered by teascade 9 months ago

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gah. your tab just crashed

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025… (read more)

Submitted Crash Reports Report ID Date Submitted bp-28e075fd-226a-4a7c-bbeb-4066f0250119 19/01/2025, 12:16 pm View bp-ddcd262a-6efe-49db-b2fd-db21f0250119 19/01/2025, 12:16 pm View this happens at the most annoying time, I have submitted the crash reports as advised.

Asked by Anthony Gloster-Guest 9 months ago

Answered by Paul 9 months ago

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Thunderbird not responding, MacOS

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one mai… (read more)

I've been using Thunderbird for years. I shutdown my computer (MacOS Sequoia) and went away for a few days, and now Thunderbird hangs when I try to use it. I have one main email account which I access with POP, and a couple of other accounts which I access with IMAP. I can access the downloaded messages in the Inbox of the POP account that I downloaded before going away, but I can't read any other folders (I have many folders since I've used Thunderbird for so long), or access the IMAP accounts. Thunderbird shows that I have new mail waiting on the POP server, but it hangs when I try to download them. It does not show mail waiting on the IMAP accounts, although I know new mail is there.

I have tried re-installing Thunderbird, and rebooted the computer, with no change. When Thunderbird hangs, it eats memory until the system runs out, and I have to use Force Quit to terminate it.

It's the first time I've had a problem with it!

Asked by Caroline Lambert 10 months ago

Answered by Wayne Mery 10 months ago

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Thunderbird 141.0 on Mac - high CPU on startup and then crashes. (bug1977514)

Hello, I hope this message reaches you. I have a Mac operating on OS 10.15 .7. Ever since I upgraded my Thunderbird to the 141.0 version, two things happen: 1) the fans o… (read more)

Hello, I hope this message reaches you. I have a Mac operating on OS 10.15 .7. Ever since I upgraded my Thunderbird to the 141.0 version, two things happen: 1) the fans of my Mac start ventilating very soon (and the battery starts going down) 2) when I quit Thunderbird , everything goes back to normal , but 10 seconds after, a window opens reporting an unexpected shut down. I usually click OK , but when I click "report" , nothing happens. Thanks for your help J.C.

Asked by JC 3 months ago

Answered by Matt 3 months ago

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Firefox Android crashes or hangs when launching modded APK-based games

I’ve observed a consistent issue across several Android devices using Firefox (latest stable version). When trying to launch or interact with certain modded APK-based gam… (read more)

I’ve observed a consistent issue across several Android devices using Firefox (latest stable version). When trying to launch or interact with certain modded APK-based games—especially those with unpacked resources or modified DEX structures—Firefox either freezes or crashes unexpectedly.

Interestingly, this behavior doesn’t occur on other browsers like Chrome or Samsung Internet. In fact, some third-party websites seem to handle these APKs with stable performance, suggesting it's not an issue with the APKs themselves but possibly how Firefox handles local server callbacks, file-based intents, or memory allocation under WebView.

I’m wondering if this could be tied to Firefox’s stricter security sandboxing, CSP enforcement, or service worker management?

Are there any logs, flags, or debugging routes I can use to isolate the problem further?

Asked by John Anton 3 months ago

Last reply by Paul 1 month ago

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Mozillo Thunderbird Crash

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and i… (read more)

When I attempt to add an attachment, sometimes Mozilla crashes. This happens several times a month. Windows 10 Home "File Explorer" pops up & I can be scrolling and it will crash Mozilla. Other times I am selecting the file to attach & it crashes. I am at a loss as to why. I'm using the latest version & "Send later" is my only add-on.

Asked by ab2draft@gmail.com 3 months ago

Answered by Wayne Mery 2 months ago

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firefox crashing constantly tabs any help to fix would be welcomed

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to … (read more)

Firefox crashes constantly when I load it mostly when in youtube though. I notice so I am not sure what is causing it to crash it could be ublock origin as I use that to block ads on youtube that is the only thing I can think of or maybe the return dislike button but here is my crash report below ID bp-8f27f4a1-7ed0-492e-823d-e57af0250304

pc specs CPU 14900k Intel Core I9 Power supply EVGA 1600W Ram Memory 64gb DDR5 corsair STORAGE 1TB samsung 980PRO GPU RTX 5090 FE OS WINDOWS 11 Newest Version 3H I think

Asked by hoobstanke 8 months ago

Answered by hoobstanke 8 months ago

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no sound from url videos

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a dis… (read more)

I have Win 11 dell computer that does not play or pick up sound from web sites videos .I checked and tested my sound using the Microsoft platform & buy playing a disc. It works OK

Asked by woodust 11 months ago

Answered by woodust 10 months ago

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thunderbird 143.0.1にバージョンアップしたら、エラーメッセージが出て起動しなくなりました。

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」 が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用さ… (read more)

エラーメッセージ「Thunderbirdは起動していますが応答しません。新しいウィンドウを開くには、既存のThunderbirdプロセスを終了させなければなりません。」 が出て起動できなりました。ネットを参考に・システムの再起動やトラブルシューティングモード起動など試してみましたが、同じ結果でした。 これまでThunderbirdを利用させてもらって、大変助かっており皆様には感謝いたしております。今回は初めてのトラブルでほとほと困っております。 どなたか対処方法や参考になるサイトなどがありましたら、お教え願いますでしょうか。よろしくお願いいたします。

Asked by yoshihironose54 1 month ago

Answered by Wayne Mery 1 month ago

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Draytek router crashes when using Firefox on Windows 11

Started using Netscape and been with Firefox ever since it started. For the last few months, I find that my Draytek 2866Lac router randomly crashes and resets itself whe… (read more)

Started using Netscape and been with Firefox ever since it started. For the last few months, I find that my Draytek 2866Lac router randomly crashes and resets itself when I am using Firefox. I cannot pin it down to opening any particular website but it seems to be related to opening a new tab / link. I have FF set to open new tab automatically and no extensions (other than British English) are in use. Using FF, I can seldom go more than 5 -6 hours between resets. Not using FF, I have now managed 2 days constant uptime on the router - which is a fantastic change! Is there something peculiar with my system and any ideas how I can get stability again please?

Asked by dew5 8 months ago

Answered by LDS 4 months ago

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CONSTANT locking up while composing emails SOLVED accessibility.force_disabled value 1 (bug1972457)

This is an issue that cropped up with the last update to T-bird. It retrieves and displays emails as well as it always has, but now when composing an email reply, T-bird… (read more)

This is an issue that cropped up with the last update to T-bird. It retrieves and displays emails as well as it always has, but now when composing an email reply, T-bird completely locks up, can't shut it down by any means other than using Task Manager and killing the process. Before killing it, though I expanded T-bird's processes, and it listed five instances, one of which read "Not responding." When this happens, the cooling fan in the laptop kicks into high gear, until shortly after I kill T-bird.

Needless to say, this is intensely annoying and inconvenient. I belong to an extremely busy recovery group, and email is my primary contact with them, so this makes things a royal pain. I've had to resort to hitting "Respond" to open a new email, then firing up the text editor to compose the reply, then cut/paste that in and send it. Workable, but really... it *was* working fine, and now it isn't, and I haven't changed a thing, Windows hasn't updated, no new apps or anything... it just stopped working.

I've tried a number of suggested fixes, such as removing all add-ons (removed, not disabled) and themes, creating a new account (which worked okay for about a week, then it too started locking up). About the only thing I haven't tried yet is uninstalling T-bird and re-installing it, which I'll do if I absolutely have to, but I'd rather not go through the hassle of rebuilding everything if there's any other way to fix this.

Is there any kind of information or file/s I can provide that someone may be able to make some sense of? I'd REALLY appreciate it. I've used T-bird since I had internet access (back when Alta Vista was still a thing), and I love it - - no other email app offers the breadth of features that T-bird does, even paid apps. I'd truly HATE to have to switch to something else over this!!

Asked by Karl Anonomyous 3 months ago

Answered by Wayne Mery 3 months ago

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Firefox tabs crashing constantly

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new… (read more)

Since a few weeks I have been encountering an issue where tabs in Firefox would frequently crash. I do have various add-ons installed, however I haven't installed any new ones around the time the issue has been occurring. I've been unable to track down which add-on or if any add-on might be causing this.

Trying to search for this issue all I could come up with is that it might be an issue of a faulty CPU. I have an i9-13900KF which has been known to be part of the Intel generation with serious flaws. However I already installed a BIOS update and applied Intel's recommended settings to undervolt the CPU to prevent any issues. This was well before the Firefox tab crashing issue happened. So I'm not sure if it can really be the issue of a faulty CPU, but I've also had issues of other programs randomly crashing recently (like Discord or Steam).

The tab crash can occur on any website, for example Youtube, Duckduckgo, Protonmail, etc. The crash reason always is either "EXCEPTION_ACCESS_VIOLATION_READ" or just "EXCEPTION_ACCESS_VIOLATION". The crash also most of the time (but not always) occurs when loading the page itself or a video / live stream on it. But not when browsing an already loaded page (for example this forum post page I'm writing right now).

Here are some of the crash reports I've submitted:

EXCEPTION_ACCESS_VIOLATION_READ: https://crash-stats.mozilla.org/report/index/60309ae8-8cad-43ac-8b9b-172b10250815 https://crash-stats.mozilla.org/report/index/fecef0ab-d874-4cb5-990b-e49650250815

Rather rare "EXCEPTION_ACCESS_VIOLATION": https://crash-stats.mozilla.org/report/index/114b26fa-4e10-442c-bbd5-406630250812


Could someone help me narrow down this issue? Can it really be a faulty CPU and I need to trade mine in?

Asked by RedPandaRaider 2 months ago

Answered by RedPandaRaider 1 month ago

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Thunderbird completely freezes on startup even after reinstall

Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works f… (read more)

Such an annoying problem with current version 128.5.2esr. On one notebook with Windows 11 Hone I install the latest version (no Thunderbird previously installed), works fine.

One another notebook with Windows 11 Home existing Thunderbird freezes. After startup it just hangs, using so much CPU, that the battery is half drained after 30 minutes. Then reinstalling does not help. The same issue persists.

I read that uninstall does not remove the profiles and that cause the issues. Is that possible. Feature request. Also it would be fine to have the option to remove the profile on uninstall, so the non-tech savy user has also a chance of using this client.

Asked by Justin Case 10 months ago

Answered by Justin Case 9 months ago

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Firefox always crashes on first launch; previous session tabs are forgotten

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's for… (read more)

1. Whenever I open Firefox for the first time since boot, it crashes, and I have to click on it a second time for a window to actually show up. Once it shows up, it's forgotten all about the previous session - none of my tabs re-open, the window opens up maximized.

2. Whenever I close the last open window, my previous tabs are completely forgotten. Checking task manager reveals that there are 10 or 11 Firefox processes that are still running.

  • I have a second Windows 11 device that DOESN'T exhibit any of these issues and works correctly. Closing Firefox does not leave any running processes around.
  • "Open previous windows and tabs" is enabled in options.
  • "Firefox will: Remember history" is set in the History options.
  • Both devices are running Firefox 137.0.2 64 bit.

Problematic PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎23/‎2025 OS build 26100.3476 <<< This is different! Experience Windows Feature Experience Pack 1000.26100.54.0 <<< This is different!

Working PC specs: Edition Windows 11 Pro Version 24H2 Installed on ‎3/‎4/‎2025 OS build 26100.3194 Experience Windows Feature Experience Pack 1000.26100.48.0

Asked by drumbum1098 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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yahoo popups on thunderbird

This started yesterday. Opening Thunderbird I get a popup saying its from Yahoo and it has my Yahoo mail address on it. If I delete that popup by clicking the upper right… (read more)

This started yesterday. Opening Thunderbird I get a popup saying its from Yahoo and it has my Yahoo mail address on it. If I delete that popup by clicking the upper right "X" another popup takes its place. And so, and so on. One popup after another all for various Yahoo products. Meanwhile Thunderbird can not be used - can't write, can't send and can't receive anything on Thunderbird.

What do I do??? If I reinstall Thunderbird I will loose all my saved emails, and anyway will that work???

I have run my antivirus, checking my whole disks, and nothing.

How do I get rid of the Yahoo popups???? Please someone help me.

Asked by rmarasi1 1 month ago

Answered by christ1 1 month ago

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Thunderbird (141.0 on Win11) freezes when trying to find configuration for new account (accounthub)

The help page doesn't include my version of T'bird, only going up to version 128. When I try to create a new mail account, it only asks for my name and the new email addr… (read more)

The help page doesn't include my version of T'bird, only going up to version 128. When I try to create a new mail account, it only asks for my name and the new email address, then goes into a continuous search loop.

Asked by andy205 3 months ago

Answered by sfhowes 3 months ago