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Error when using my recovery key now it won't give me the opyion too enter it

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and au… (read more)

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Asked by Dycantos 1 day ago

Last reply by Denys 9 hours ago

  • Solved

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (read more)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Asked by waynenelson327 3 weeks ago

Answered by Sebastian Becker 3 weeks ago

  • Solved

Business Thunderbird Email Password not logging in

We are unable to login to our Thunderbird desktop email. Acct. mcdonaldmech@centurylink.net It says our passwords are invalid. We need to be able to update password and l… (read more)

We are unable to login to our Thunderbird desktop email. Acct. mcdonaldmech@centurylink.net It says our passwords are invalid. We need to be able to update password and login.

Asked by alexandramcdonald58 1 month ago

Answered by sfhowes 1 month ago

  • Solved

sign in

This is a new desktop computer and I cannot sign in toThunderbird. I have tried several passwords - no luck. I have had a code sent to reset but it still rejects the pass… (read more)

This is a new desktop computer and I cannot sign in toThunderbird. I have tried several passwords - no luck. I have had a code sent to reset but it still rejects the passwords It is working on the other desktop alongside on the desk. Help would be appreciated! Barrie

Asked by b.sharrock 1 month ago

Answered by christ1 1 month ago

  • Solved

Changing password, getting "unconfirmed session" when selecting save

Got email Mozilla logo Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla… (read more)

Got email Mozilla logo Your Mozilla account and data will be deleted Your Mozilla account is used to access free privacy and browsing products like Firefox sync, Mozilla Monitor, Firefox Relay, and MDN. On Saturday, 6 Sep 2025, your account and your personal data will be permanently deleted unless you sign in. Login (OK) , change password Enter new password get "unconfirmed session" why?

Asked by dougjbarnes 2 months ago

Answered by david 2 months ago

  • Solved

I don't know my password

My computer broke and I bought a new one. I want to continue using Thunderbird, but I don't know the password. I've been using it for a long time, but I either never set … (read more)

My computer broke and I bought a new one. I want to continue using Thunderbird, but I don't know the password. I've been using it for a long time, but I either never set a password or I've forgotten it. So how can I find out?

Asked by yasuhiro344 2 months ago

Answered by david 2 months ago

  • Solved

Password

Hi , I am trying to log into my Thunderbird email account on a new computer , I have forgotten/lost the password ,I found the page to view/change passwords but it is aski… (read more)

Hi , I am trying to log into my Thunderbird email account on a new computer , I have forgotten/lost the password ,I found the page to view/change passwords but it is asking me for my password before it will let me see it !.I am still logged in on my old computer !.What can I do ?

Asked by STEPHEN ROWELL 2 months ago

Answered by david 2 months ago

  • Solved

My Mozilla account was [email address] . Today I noticed, that joanna with j had become ioanna with i

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [emai… (read more)

Once the account WAS ioanna with I . We changed it to joanna with J. I cannot access joanna with J and - entering [email address], it appears the recovery account [email address] How can I get again access to [email address] ? Thanking you with all my heart Gunter Barczyk ([email address])

Asked by Joanna.Ikebana 3 months ago

Answered by Paul 3 months ago