Showing questions tagged: Show all questions
  • Solved

https being forced in non-private tabs

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disab… (read more)

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disabling, I have tried disabling all extensions and forced an app restart, but I'm still being forced to https for a site I'm trying to use http for. I am not being forced in a private tab, so this makes me think that disabling https-only doesn't work anymore...

Asked by OhShazbot 3 weeks ago

Answered by OhShazbot 1 day ago

  • Solved

system alert

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in … (read more)

I have received 3 system alerts, all from Mozilla Firefox (I use Firefox as my default browser). 1) System is infected!---click on d45n9f8ko90s738b610.gsx-protect.co.in 2) ZEUS.2020 Trojan detected--with same directed site 3) System Alert!---with same directed site.

I use McAfee as my security system. They recommend going to Firefox settings and disallowing random site connections. How do I get my system running again.

Latest McAfee scan shows 45 entries deleted and 2 browsers reset

Asked by LouCatalano1 3 days ago

Answered by James (doing minimal support) 3 days ago

  • Solved

Firefox

Firefox detected a potential security threat and did not continue to myccp.ccp.edu. If you visit this site, attackers could try to steal information like your passwords, … (read more)

Firefox detected a potential security threat and did not continue to myccp.ccp.edu. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Asked by robert.winfield 1 week ago

Answered by Agent virtuel 1 week ago

  • Solved

storage of data

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my… (read more)

I was asked to 'Allow Chatgpt.com to store data in persistent storage'. Would that add on the risk of having my data being more exposed and kept by stakeholders not of my own choice?

Asked by Jacqueline Lam-McArthur 1 week ago

Answered by Denys 1 week ago

  • Solved

Viruses

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website. Now I am getting ala… (read more)

I attempted to put in an address of what I thought was a website today on mozilla. I soon found out that it was not available or a proper website.

Now I am getting alarming notices with heading Mozilla Firefox all via what looks like an Indian website, saying 1. Click to secure your 2. Trojan detected Fix it now. 3. Critical Error. Click here to remove them.

I have not clicked on any part apart from the x top right to remove the notifications. I can send photos of them

I have scanned with my Windows Security repeatedly and nothing.

Max

PS. The messages are obstinate to remove and it takes effort to x them.

Asked by atmaxwel 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

  • Solved

Warnings of a trojan virus infection keep popping up on my other Windows 11 computer

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now.… (read more)

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now. Colin

Asked by chollow 3 weeks ago

Answered by chollow 3 weeks ago

  • Solved

PERPLEXITY IS A MISTAKE

https://techcrunch.com/2025/10/14/mozillas-firefox-adds-perplexitys-ai-answer-engine-as-a-new-search-option/ I have zero interest in this nonsense malware being added, e… (read more)

https://techcrunch.com/2025/10/14/mozillas-firefox-adds-perplexitys-ai-answer-engine-as-a-new-search-option/

I have zero interest in this nonsense malware being added, especially with their terrible reputation for security

Asked by George 3 weeks ago

Answered by Paul 3 weeks ago

  • Solved
  • Locked

pop-up blocker Inable

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text … (read more)

Pop-up blocker Inable please because of some of site setting pop-up blocked. Please open pop-up option in firefox browser site setting allowed.link text

Asked by SuMo Bot 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Bug Infection

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard … (read more)

I have picked up some bug(s) on my Firefox that I cannot figure out how to get rid of. With a Firefox ID I have warnings of 3 Trojan Virus detected, Virus detected, hard drive infected, secure data notice and system alert. I also got a warning that my McAfee protection had expired which is very strange. Since switching over in 2010 from Windows to Linux I have never had protection of any kind and unlike Windows have never had a single problem. In addition when I was using Windows the protection that I had was never McAfee. I suspect that these warnings are not from Firefox given the misprints, spelling errors and the poor English. It is likely phishing from some third world country. How do I get rid of this obvious garbage permanently? Many thanks! Kris

Asked by circumnavigator15 1 month ago

Answered by James (doing minimal support) 1 month ago

  • Solved

Solution Found Firefox, facebook, marketplace, openoffice

Copilot is a virus effecting facebook, market place, openoffice, Firefox settings apps installed apps turn off copilot running in background turn off copilot run a… (read more)

Copilot is a virus effecting facebook, market place, openoffice, Firefox

   settings 

apps installed apps turn off copilot running in background turn off copilot run at startup uninstall is also an option I'm thinking of.

Asked by Kombivan 1 month ago

Answered by Kombivan 1 month ago

  • Solved

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Asked by irenefrie 1 month ago

Answered by James (doing minimal support) 1 month ago

  • Solved

Attention!!! Click to turn on the antivirus"

Last few days I've been getting this popup: Attention!!! Click to turn on the antivirus or Attention!!! Click to scan the device obviously some phishing or somethi… (read more)

Last few days I've been getting this popup:

Attention!!! Click to turn on the antivirus

or

Attention!!! Click to scan the device

obviously some phishing or something. How can I get rid of it?

Asked by rayandrews 1 month ago

Answered by James (doing minimal support) 1 month ago

  • Solved

Firefox trapped in adware scam loop

My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which tri… (read more)

My Firefox on iPhone has a malware that pops up a box urging me to call a phone number (which I won’t do) about a payment. It has Cancel and Ok buttons, both of which trigger another box from the dialer containing the same phone number. I cannot get to the FF settings or escape from that page because the pop ups immediately come back and reload the page. The site looks like appleinstantsupportpays[.]z13[.]web[.]core[.]windows[.]net. All of the online advice relates to FF on Windows or Android. How do I clear the malware from my phone?

Asked by mecarnahan 2 months ago

Answered by Paul 2 months ago

  • Solved

A Plague of Pop-ups asking me to renew my (non-existent) Norton subscription

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a viru… (read more)

In the last 4 or 5 days, I have been besieged by pop-ups from a scam website (I imagine) called giuyt.co.nz asking me to renew my norton subscription or telling me a virus has been found or a trojan detected. None of this is true. I have run scans on my system and there are no viruses and no malware. I have been into programs and deleted one or two programs i dont use, I have cleared my cache I have been into notifications and cleared that. Nothing I can do stops this avalanche of pop-ups (about 1 every 2 minutes). Can anyone help me please?

Asked by marc4000 2 months ago

Answered by Mark 2 months ago