Showing questions tagged:

I lost my apple icloud storage due to credit card failure.

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up anothe… (read more)

Back on May 12, 2026 I received an email message saying that my credit card failed to pay for my apple icloud storage. I just saw this message and I want to set up another method of payment to apple for my icloud storage, but I don't know how to accomplish this. Please tell me what I should do.

Thank you.

Anne Fleming, [edited email from public community support forum]

Locked 1

had two subscriptions & paid for two but one did not get credited

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook bot… (read more)

Had two Mozilla VPN subscriptions and paid for two with Visa c.c. 6/5/2026 credited to pete.loya at gmail 6/6/2026 should have been credited to linda.loya at outlook both charges were $59.88

need way to rectify Plese help,


/edited emails from public community support forum

Solved 1

How do I request a refund my Mas runs ios 12.7 and i cannot download VPN

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. R… (read more)

I have paid for and tried to download VPN. It Failed . On further investigation my Mac is running ios 12.7 and is not compatible with VPN. How do I request a refund. Rod Philson [edited email from community support forum]

Solved 1 50

Hello Facebook deam please help me my Facebook ide

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community … (read more)

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community Standards and have never engaged in any activity that violates the rules or policies. I kindly request you to review my account manually and restore my access if possible. I would be truly grateful for your assistance and support. Thank you for your time and consideration.

Locked 1 30

DELETION OF FIREFOX ACCOUNT WITH THE EMAIL ADDRESS [email removed]@gmail.com

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [e… (read more)

Good day Firefox support team how are you.s doing today it would greatly appreciate if you.s could pretty please delete my firefox account with the email address [email removed]@gmail.com

as i no longer need it and have lost acccess to it  

or if you.s could pretty please forward an account deletion request form or weblink to request deletion of the account [email removed]@gmail.com

your assistance in this matter would be greatly appreciated

Thanking you Donovan gregg

Locked 4 50

How do I get a refund after I "Deleted my Account".

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would ap… (read more)

I want to cancel my subscription and get a refund but I already deleted my account. I read all the directions but can't find the links to make this all happen. I would appreciate some help. Than you,

Solved 8 69

I think my Google account is hacked how can I figure that out and log myself out of entirely everywhere and change password and be more secure

I feel as though my accounts have been hacked and someone is logged into my mozilla account my Google account my everything I need help figuring that out and making my ac… (read more)

I feel as though my accounts have been hacked and someone is logged into my mozilla account my Google account my everything I need help figuring that out and making my accounts and stuff way more secure

Solved 1 186

Firefox Sync code doesn't arrive

Firefox Sync code doesn't arrive; my email's support (Proton Mail) says you have «likely added you to their suppression (do-not-send) list automatically.». So I request y… (read more)

Firefox Sync code doesn't arrive; my email's support (Proton Mail) says you have «likely added you to their suppression (do-not-send) list automatically.».

So I request you remove the e-mail associated with my account, the one used in this post, from the do-not-send list.

Thank you.

Locked 1 209

Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (read more)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Locked 1 437

Deleted my email.

I deleted my email before deleting my Firefox account. So, how do I delete my Mozilla account now? Or what do I need to do to send them a legal request to delete my acco… (read more)

I deleted my email before deleting my Firefox account.

So, how do I delete my Mozilla account now? Or what do I need to do to send them a legal request to delete my account?

They cannot keep it active for whatever “reasons”, it is illegal in my state. I will be sending a formal legal request if I cannot get this issue resolved in this thread.

Locked 2 199

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Locked 1 304