Showing questions tagged:

Composition Toolbar option is not accessible from "New message" screen

I know that to view the composition toolbar, I need to open up a new message, then click View, and then click Toolbars. However, what do I do if the Menu Bar is also now … (read more)

I know that to view the composition toolbar, I need to open up a new message, then click View, and then click Toolbars. However, what do I do if the Menu Bar is also now visible? See attached screenshot.

Solved 5

When Firefox is not maximized, an unwanted empty space appears to the left of the tabs.

When Firefox is running in a non-maximized window, an unwanted empty space appears on the left side of the tab bar, before the first tab. This space is not present when t… (read more)

When Firefox is running in a non-maximized window, an unwanted empty space appears on the left side of the tab bar, before the first tab.

This space is not present when the Firefox window is maximized. It appears automatically whenever the window is restored to a smaller/non-maximized size.

The issue affects the tab bar layout and leaves a noticeable unused area on the left side of the tabs. I would like to know whether this is expected behavior or a UI bug.

Firefox version: 155.0 64-bit Operating system: WINDOWS 11 25H2 64-bit

Solved 1

When I print from Firefox, there is always a header/footer. It is marked as off/none. How do I get rid of these

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced… (read more)

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced settings) show header/footer as off, and 'none' in all the header footer options. I have attempted every combination available and can't get rid of the headers and footers. I Don't Want Them!

Solved 12

Thundebird 155 changes Shortcut handling? How can we change shortcuts in 155?

With Thunderbird 155 our Shortcuts deletion plugin doesn't work anymore. Now all the worst shortcuts like "a" are back. (I never understood why it isn't something like … (read more)

With Thunderbird 155 our Shortcuts deletion plugin doesn't work anymore.

Now all the worst shortcuts like "a" are back. 

(I never understood why it isn't something like "Alt+A" )

We need to deactivate all the *(/&%$&% shortcuts. We deactivated them via a plugin. But the plugin does't work with 155. Does someone knew what mozilla chaged with the shortcuts handling, so we can change our plugin acordingly?

Solved 1

Не переносятся вкладки перетягивание в другое окно Firefox/Tabs are not transferred when dragged to another Firefox window.

Добрый день. После последнего обновления Firefox появилась проблема. Суть такая, При перетягивании вклдаки с одного окна Firefox на другое они не объеденяются. А переноси… (read more)

Добрый день. После последнего обновления Firefox появилась проблема. Суть такая, При перетягивании вклдаки с одного окна Firefox на другое они не объеденяются. А переносится как новое окно. А в окне в которе переносится появляется синяя полоса и висит так бесконечно. Еще вчера, до того как я обновил до последней версии все работало нормально. Помогите решить проблему.

Google translate: Hello. I've encountered a problem after the latest Firefox update. When I drag tabs from one Firefox window to another, they don't merge. Instead, they move as a new window. A blue bar appears in the window being moved, and it hangs there forever. Everything was working fine yesterday, before I updated to the latest version. Please help me solve this.

Solved 2

Why doesn't Firefox in private browsing mode delete all browsing history. cookies, saved pages, etc. when the browser is closed?

I hit the "Clear Private Session" icon, confirm, but then I have to go to: Open Settings > Privacy and Security > Browsing Data > Clear Browsing Data > "Every… (read more)

I hit the "Clear Private Session" icon, confirm, but then I have to go to:

Open Settings >

Privacy and Security >

Browsing Data >

Clear Browsing Data >

"Everything" (every check box has to be checked) >

Clear.

I have Firefox in permanent Private Browsing only, and Privacy and Security Settings are set to Strict / Do Not Fix any site problems.

Why does Firefox retain browsing site data even after I exit out of Fiirefox completely unles I do all of the above?

Solved 7

Firefox setup aborted.Norton Safe Web application.

I have the latest version of Mozilla Firefox 155.0.Every time i update to latest version my Norton 360 for Gamers antivirus Safe Web application blocks the update process… (read more)

I have the latest version of Mozilla Firefox 155.0.Every time i update to latest version my Norton 360 for Gamers antivirus Safe Web application blocks the update process and i report it as False Positive and Mozilla Firefox updates ok. I have attached and image of Norton's Safe Web application analysis. Also,have submitted this issue to Norton using their Report False Positive form and have not had a reply yet. Thank you

Solved 4

Moving email from GMail to Thunderbird; have GM 'Takeouts; have TB addon import/export installed.

TB will import but does not display either legible emails nor attachments. I suspect GM at is fault. The takeouts seem incomplete at Zip 11GB. There are 2407 emails in my… (read more)

TB will import but does not display either legible emails nor attachments. I suspect GM at is fault. The takeouts seem incomplete at Zip 11GB. There are 2407 emails in my simple GM account a few with always Adobe PDF legal document attachments. I am new to Thunderbird so that may be a contributor but it looks very straight forward. Perhaps I am a moronic 82? I represent 11,000 disabled Firefighters pro bono in UK and Ireland. Grateful for any help please...Paul

Solved 12 159

on desktop Firefox page where is my e mail app

I had to start anew with Firefox on my desktop. New password and settings. I am recognized, but i cannot find my e-mail to open you say you will send an e-mail when someo… (read more)

I had to start anew with Firefox on my desktop. New password and settings. I am recognized, but i cannot find my e-mail to open

you say you will send an e-mail when someone has an answer for me .. i may get it on my mobile, but my desktop does not even have an e-mail account showing

Solved 1

Firefox is triggering my work webfilters

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, … (read more)

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, but I don't have the VPN turned on. After a minute or two, I am able to access the internet normally in Firefox or any other browser.

There must be a setting or something in Firefox that triggers this since I can use any other browser normally, but once I open Firefox, everything on my computer is blocked from internet connectivity until the timeout is over.

Solved 5

Thunderbird stops responding

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the… (read more)

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

Solved 3 6 80

Thunderbird 154 PDF preview prints blank pages

Suddenly since Friday 21.08.2026 morning every single person in our company started to call the IT department that their Thunderbird client is printing out blank pages (w… (read more)

Suddenly since Friday 21.08.2026 morning every single person in our company started to call the IT department that their Thunderbird client is printing out blank pages (white pages) instead of attachments from emails.

What is happening -> Employee gets email with PDF attachment -> clicks to open it in thunderbird print preview -> prints -> blank page comes out.

What works -> Downloading the PDF and printing it. Opening the PDF in any other browser than Thunderbird and printing it.

No settings or updates were changed and it's a big issue affecting multiple computers.

What I tried doing -> Trying different printer (No fix), Resetting print settings in thunderbird (No fix). Trying other PDF attachments from older emails (No fix). Looking at print settings in windows (Which I didn't change since it only doesnt work in Thunderbird).

Problem is that on thunderbird in my office, This doesn't happen. We have the same versions and settings.

I tried opening the error console while opening the PDF and on computers where it doesnt work it shows me an error with along the lines of "This document is open in compability mode due to **** header <doctype html>" Something like that but i would have to check again.

I don't get this error on my personal PC.

Solved 6 19

Emails have down loaded without headings and sometimes without text

I have Thunderbird 154.0 (64-bit) on Windows 11. When I opened Thunderbird this morning, it originally gave a message that the connection to the email server had failed.… (read more)

I have Thunderbird 154.0 (64-bit) on Windows 11. When I opened Thunderbird this morning, it originally gave a message that the connection to the email server had failed. Before I had time to look into this, it downloaded a number of emails without headings and sometimes without text. However, Thunderbird on my Android phone, I discovered subsequently, had downloaded all the messages correctly. The problem seems to have now corrected itself for subsequent emails, but is there some way I can force the download of these previous incomplete emails? Also, this is a very recent update to Thunderbird - I think it was installed in the last few days. Is it a problem with the update and is it likely to occur again?

Solved 4

Cannot delete Cloudflare window

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which s… (read more)

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which says "Verify if you are human", with the Cloudflare logo.

I've tried everything to get rid of this as it slows me up. I've tried Settings/Installed Apps, Search, Programs etc but it is not contained in any of these lists. I contacted Cloudflare who gave me some suggestions which didn't work (can't remember them), then said it was part of Mozilla and it was them that have attached this window so I need to contact you to get rid of it.

Can you help me please?

Solved 13

Imported bookmarks don't show on bookmarks toolbar

I have a new Windows 11 lap top and have been trying to make Firefox work the same as on my Windows 10 laptop. I looked at "Bookmarks import doesn't show bookmarks on tit… (read more)

I have a new Windows 11 lap top and have been trying to make Firefox work the same as on my Windows 10 laptop. I looked at "Bookmarks import doesn't show bookmarks on title bar? " and tried to follow the instructions. The result is that the bookmarks toolbar contains both "Import bookmarks" and "Bookmarks menu" but not the actual Bookmarks Toolbar titles. The Library shows:

   *All Bookmarks                   (The asterisk is bold inside a square)
         Bookmarks Toolbar
         Bookmarks Menu
               Mozilla Firefox        (Get Help}
               Mozilla Firefox        (Help and Tutorials)
               Mozilla Firefox        (Help and Tutorials)
               Bookmarks Toolbar
                    Finance
                    Trade
                      (et al)
         Bookmarks Toolbar
              Finance
              Trade
                 (et al)
   $Bookmarks Menu            ($ is actually a menu emoji)
         Mozilla Firefox              (Get Help}
         Mozilla Firefox              (Help and Tutorials)
         Mozilla Firefox              (Help and Tutorials)
         Bookmarks Toolbar
              Finance
              Trade
                (et al)
   %Other Bookmarks           (% is actually folder emoji)

As you can see, I am going round in circles. I do not understand properly how bookmarks work. On my old Winows 10 laptop, I managed by trial and error to get something that I could use, but now I am mostly getting error.

Solved 2

Puste strony i brak podglądu przy drukowaniu załączników PDF (Canon MF450, Windows 11)

Dzień dobry, Zgłaszam powtarzający się błąd w programie Thunderbird. Mam problem z drukowaniem załączników w formacie PDF bezpośrednio z okna wiadomości e-mail. Opis pro… (read more)

Dzień dobry, Zgłaszam powtarzający się błąd w programie Thunderbird. Mam problem z drukowaniem załączników w formacie PDF bezpośrednio z okna wiadomości e-mail. Opis problemu: Podczas próby wydruku załącznika PDF, w oknie podglądu pojawia się czarny ekran z komunikatem, że aplikacja nie obsługuje podglądu. Po kliknięciu „Drukuj”, drukarka wypuszcza całkowicie puste, białe kartki. Środowisko: System operacyjny: Windows 11 Drukarka: Canon MF450 Series UFR II Ważne informacje: Drukarka jest w 100% sprawna. Drukowanie tych samych plików PDF po zapisaniu ich na dysku (przez przeglądarkę, Adobe Acrobat) działa bez najmniejszego problemu. Problem występuje wyłącznie wewnątrz Thunderbirda. Co już próbowałam zrobić (bez skutku): Uruchomienie programu w trybie rozwiązywania problemów (Safe Mode). Czyszczenie pamięci podręcznej (cache). Resetowanie ustawień profilu drukarki w Edytorze ustawień (usunięcie parametrów print_printer). Wymuszenie systemowego okna dialogowego przez zmianę print.prefer_system_dialog na true. Wyłączenie zaawansowanych funkcji drukowania w sterowniku Windows i zmiana trybu na rastrowy. Wygląda na to, że wbudowany silnik czytnika PDF w Thunderbirdzie przestał poprawnie komunikować się ze sterownikiem Canon UFR II. Będę wdzięczna za zbadanie tego błędu i pomoc, ponieważ drukowanie bezpośrednio z programu jest mi niezbędne do codziennej pracy. Z poważaniem, Alina

Solved 2 1

Earthlink email scrolling

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today … (read more)

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today on my Android phone.

Solved 1 1

How do I keep Firefox from opening new windows as full-screens?

Now when I click on something in Firefox, for example a Facebook post, it opens in full-screen mode, not just in the selected window size. When the new window opens in fu… (read more)

Now when I click on something in Firefox, for example a Facebook post, it opens in full-screen mode, not just in the selected window size. When the new window opens in full screen, it covers other stuff already on the desktop. It's f'ing annoying. How do I choose to have new windows open at the existing window size?

Solved 1