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  • Solved

Firefox doesn't display ufc.com while other browsers do

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don… (read more)

Since a recent update, whenever I try to go to ufc.om, Firefox shows me the error in the attached image. It used to display ufc.com without issues before the update [ don't remember which update ].

Other browsers [ Chrome and Edge ] display ufc.com without issues.

Asked by sometibguy 5 months ago

Answered by Denys 4 months ago

  • Solved

Vertical tabs

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. No… (read more)

With vertical tabs and expand on hover, clicking on the X box rarely closes the tab. Sometimes I have success if the pointer is on the left or right line of the box. Not having luck on the center of the box. Has been true for several weeks. With hover off, clicking the X works fine. I am running Windows 11.

Asked by rdkennbs 5 months ago

Answered by Denys 4 months ago

  • Solved

Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Asked by soular21804 5 months ago

Answered by soular21804 4 months ago

  • Solved

Where did the Home tab go on the taskbar ?

I upgraded with a new cpu and windows 11. When I open firefox, I noticed the "Home" tab missing from the upper lefthand tabbar next to the refresh. Is there a setting tha… (read more)

I upgraded with a new cpu and windows 11. When I open firefox, I noticed the "Home" tab missing from the upper lefthand tabbar next to the refresh. Is there a setting that I am missing or is it part of a update that eliminated that feature ?

Asked by turtlesoup560 4 months ago

Answered by TyDraniu 4 months ago

  • Solved

Default search engine is set to Bing but changes to Google

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search resul… (read more)

I switched my default search engine from Google to Bing. As you can see in the attached screenshot, it should be searching with Bing. But for some reason the search results are always Google. How do I fix this? I haven't refreshed Firefox yet. I was hoping to avoid that.

Asked by mem9836 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox Virus

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Fi… (read more)

I accidentally clicked on a site that was supposed to be a game review site that I found on a Bing search. Now I get pop up ads for fake virus programs whenever I run Firefox.

I ran a scan with Mallware Bytes and Microsoft Defender and both scans came up clean.

I am including a screenshot of the popups.

Any ideas?

Thanks

Asked by rinaldop75 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

I can't log into Walmart

khindall said To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, an… (read more)

khindall said

To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and I can't even find what software I am running, although my last system update was 7/1, and I autoupdate Firefox. I cannot log into Walmart on this thing. I put in my e-mail, but instead of asking for my password, it takes me to Walmart's home page. This happens repeatedly. I feel strongly about not using corporate apps, so I don't want to install Walmart's. I am using AdGuard AdBlocker and Privacy Badger

khindall said

To set the tone, I hate smartphones. My computer just died, meaning now everything must be done on this dratted device. It's a Samsung Galaxy A35 5G, and I can't even find what software I am running, although my last system update was 7/1, and I autoupdate Firefox. I cannot log into Walmart on this thing. I put in my e-mail, but instead of asking for my password, it takes me to Walmart's home page. This happens repeatedly. I feel strongly about not using corporate apps, so I don't want to install Walmart's. I am using AdGuard AdBlocker and Privacy Badger, but I turned them off for Walmart. Does this sound familiar to anyone? Thank you.
but I turned them off for Walmart. 

Does this sound familiar to anyone?

Thank you.

Asked by khindall 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Firefox 140.0.4 (64-bit), not rendering html: need to open in troubleshooting mode

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mo… (read more)

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mode is fine. Earlier today I did update Java. Otherwise no difference. Other browsers are also fine. Firefox is my default browser so this is a bit unworkable.

For now, I will use Firefox troubleshooting mode...

Thanks David

Asked by David Takahashi 4 months ago

Answered by Denys 4 months ago

  • Solved

webcam, microphone not accessible

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other… (read more)

I have read all your tutorials. I was unable to have an important televisit with my doctor yesterday because nothing I tried worked. I am unable to use webcam for other sites until I resolve this problem. Previously I had no problem with my webcam but recently had to get new pc with windows 11 & needs to configure my pc to address this issue. I have another appt scheduled with another doctor & need to fix this problem asap Thanks

Asked by mxereas 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

Images Not Updating in FireFox

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this… (read more)

Hi everybody, I need a bit of tech help! I have changed some images on my website but Firefox browser still displays the old images! Does anybody know how to correct this? I have the latest version of Firefox. If I use another browser the new images appear! Thanks for your help. Gazza

Asked by Gazza Williams 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 5 months ago

Answered by colin_obrien 4 months ago

  • Locked

How do I force firefox to always ask me where to save a bookmark without having to double click each time?

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without havi… (read more)

Per title. If I go to bookmarks->bookmark this tab OR clicking the star icon in the address field I always want it to pop up and ask me where to save it, without having to remember to double click the star icon, or go edit bookmarks menu to move it.

This seems like a poor design, at least for me when more than 90% of the time I don't want it to be in the last used folder. I have been adding bookmarks for decades and it has always asked me where to save them, so muscle memory forgets to go back and edit the bookmark I just saved, and then later on I have to go back and change them all because they are never in the right folder.

I understand if I double click the star in the url it will allow me to change it, but when I'm busy I don't remember to click it again, or double click it, then my bookmark is lost and I have to go searching for it and edit it and it's a hassle.

Is there an about:config setting I've missed to re-enable this basic feature to reduce all the clicking?

I've tried browser.bookmarks.editDialog.showForNewBookmarks both false and true without any change to the behavior.

Asked by SuMo Bot 4 months ago

Last reply by SuMo Bot 4 months ago