Showing questions tagged:

aarp.org error 15 for two days now, used two AI to help, unable to have Firefox open; called aarp and was told it was a Firefox browser problem an to use another browser

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15 … (read more)

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15

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VPN Location

Hi, I can't change the location from recommended in the VPN. When I press on location or recommended nothing happens. Any help appreciated

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Web site will not display

I wanted to register a hose reel. I have attached the information provided for registering the product. When I entered the URL shown on the card stating that the page co… (read more)

I wanted to register a hose reel. I have attached the information provided for registering the product.

When I entered the URL shown on the card stating that the page could not be displayed. I don't remember the error exactly. The strange part is that I could go to the home page, but if I selected the registration option I got the error. So it made no difference how I tried to go to the registration page I got the same error.

I was about to call the manufacture when I decided to try Microsoft Edge. To my surprise the web page opened and I completed the registration.

After completing the registration I went back to FireFox to get the error for this question. To my surprise the web page opened correctly.

Can you explain what is going on and what I should do if it happens in the future?

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How do I restore Bookmarks menu in side bar on start up in firefox 155 and windows 10?

On updating to firefox 155 in widows 10, I lost my left side bar on start up with just blank page and search engine box, with firefox application menu n top right of scr… (read more)

On updating to firefox 155 in widows 10, I lost my left side bar on start up with just blank page and search engine box, with firefox application menu n top right of screen. I would like my Bookmarks menu on left sideof screen with menu drop-down folders containing site tabs contained in left side bar as previously obtained. Can anyone help with this frustration Many thanks, Dickie

Solved 3

When Firefox is not maximized, an unwanted empty space appears to the left of the tabs.

When Firefox is running in a non-maximized window, an unwanted empty space appears on the left side of the tab bar, before the first tab. This space is not present when t… (read more)

When Firefox is running in a non-maximized window, an unwanted empty space appears on the left side of the tab bar, before the first tab.

This space is not present when the Firefox window is maximized. It appears automatically whenever the window is restored to a smaller/non-maximized size.

The issue affects the tab bar layout and leaves a noticeable unused area on the left side of the tabs. I would like to know whether this is expected behavior or a UI bug.

Firefox version: 155.0 64-bit Operating system: WINDOWS 11 25H2 64-bit

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When I print from Firefox, there is always a header/footer. It is marked as off/none. How do I get rid of these

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced… (read more)

A few updates ago, headers and footers started appearing on anything I print from Firefox. No other printing from any other source does this. All the settings (advanced settings) show header/footer as off, and 'none' in all the header footer options. I have attempted every combination available and can't get rid of the headers and footers. I Don't Want Them!

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Не переносятся вкладки перетягивание в другое окно Firefox/Tabs are not transferred when dragged to another Firefox window.

Добрый день. После последнего обновления Firefox появилась проблема. Суть такая, При перетягивании вклдаки с одного окна Firefox на другое они не объеденяются. А переноси… (read more)

Добрый день. После последнего обновления Firefox появилась проблема. Суть такая, При перетягивании вклдаки с одного окна Firefox на другое они не объеденяются. А переносится как новое окно. А в окне в которе переносится появляется синяя полоса и висит так бесконечно. Еще вчера, до того как я обновил до последней версии все работало нормально. Помогите решить проблему.

Google translate: Hello. I've encountered a problem after the latest Firefox update. When I drag tabs from one Firefox window to another, they don't merge. Instead, they move as a new window. A blue bar appears in the window being moved, and it hangs there forever. Everything was working fine yesterday, before I updated to the latest version. Please help me solve this.

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How do I fix Firefox 154 update making my older Windows 10 laptop run so slowly?

I had automatic updates turned on for Firefox on my older Windows 10 Thinkpad. Update 154 (64 bit) has made my machine fail to connect, run very slowly on loading sites … (read more)

I had automatic updates turned on for Firefox on my older Windows 10 Thinkpad. Update 154 (64 bit) has made my machine fail to connect, run very slowly on loading sites and caused mailchimp to malfunction. I have already spent hours trying to undo all the damage, but the sites are still loading very slowly. Can an update be reversed easily? Do I just need to change some settings? I have cleared cache and site data several times over, set tracking to standard and added mailchimp to ublock exceptions. What else can I try?

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Why doesn't Firefox in private browsing mode delete all browsing history. cookies, saved pages, etc. when the browser is closed?

I hit the "Clear Private Session" icon, confirm, but then I have to go to: Open Settings > Privacy and Security > Browsing Data > Clear Browsing Data > "Every… (read more)

I hit the "Clear Private Session" icon, confirm, but then I have to go to:

Open Settings >

Privacy and Security >

Browsing Data >

Clear Browsing Data >

"Everything" (every check box has to be checked) >

Clear.

I have Firefox in permanent Private Browsing only, and Privacy and Security Settings are set to Strict / Do Not Fix any site problems.

Why does Firefox retain browsing site data even after I exit out of Fiirefox completely unles I do all of the above?

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Firefox setup aborted.Norton Safe Web application.

I have the latest version of Mozilla Firefox 155.0.Every time i update to latest version my Norton 360 for Gamers antivirus Safe Web application blocks the update process… (read more)

I have the latest version of Mozilla Firefox 155.0.Every time i update to latest version my Norton 360 for Gamers antivirus Safe Web application blocks the update process and i report it as False Positive and Mozilla Firefox updates ok. I have attached and image of Norton's Safe Web application analysis. Also,have submitted this issue to Norton using their Report False Positive form and have not had a reply yet. Thank you

Solved 4

Need to change associated email because old one was hacked, but adding an email to my account requires a code sent to the email that was hacked.

My old gmail that was associated with my mozilla account was hacked and lost forever. I'm trying to change the email that is associated to my mozilla account to my new on… (read more)

My old gmail that was associated with my mozilla account was hacked and lost forever. I'm trying to change the email that is associated to my mozilla account to my new one, but there is no button to change or remove my primary email. I clicked "Add secondary email" hoping I could add my new gmail as a secondary then swap it to primary, but adding a secondary email requires a 2fa verification code sent to the gmail I no longer have access to, and I don't see any bypass options. How can I change the email associated with my mozilla account without access to the old one, or do I have to abandon this mozilla account and make a new one?

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Why doesnt the disabling of 'Stories'(below my single row of links) on the splash page work as you describe?

Hi I've attempted to disabled the entire new block of 'Stories' but they continue to show up cluttering my screen. Why isn't 'disable' working? How can i get rid of ever… (read more)

Hi I've attempted to disabled the entire new block of 'Stories' but they continue to show up cluttering my screen. Why isn't 'disable' working? How can i get rid of everything except the search window and my single line of helpful links? Gary

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Firefox is triggering my work webfilters

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, … (read more)

I work for a school district. At some point over the summer, a Firefox update started triggering my districts web filters. The filter says it's connected to Firefox VPN, but I don't have the VPN turned on. After a minute or two, I am able to access the internet normally in Firefox or any other browser.

There must be a setting or something in Firefox that triggers this since I can use any other browser normally, but once I open Firefox, everything on my computer is blocked from internet connectivity until the timeout is over.

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How do I remove the "stories" overlay on my homepage - I don't want to see it at all. It interfers with my preferred aesthetic.

I have switched off the "story" but want to get rid of the overlay for this. How can I do this. It is visually offensive to have this big gray blob in the middle of my sc… (read more)

I have switched off the "story" but want to get rid of the overlay for this. How can I do this. It is visually offensive to have this big gray blob in the middle of my screen. I have been loyal for firefox because I do not want this kind of intrusion.

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"Stories" widget, despite being turned off and all topics blocked, remains present after latest update

Hi, I believe this is some kind of bug/issue after the latest browser update (as I've quite literally never had this issue before). I like my launch page not to be clutte… (read more)

Hi, I believe this is some kind of bug/issue after the latest browser update (as I've quite literally never had this issue before). I like my launch page not to be cluttered with nonsense, no widgets, no activity, just my standard pinned shortcuts and the google search bar. However, after the latest update, "stories" have been on and have stayed on (despite altering all the settings that should get rid of it altogether). Even after turning it off, it appears it turns itself back on immediately. I don't want to see this junk and shouldn't have to, no one should, I even went to the trouble of blocking all topics in hopes the thing would just vanish. It did not. I hoped to report this to Mozilla more directly but couldn't find a meaningful bug report option. If anyone else has encountered this or if anyone has a true solution, I'd like to hear it, thank you.

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Cannot delete Cloudflare window

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which s… (read more)

Only with Deepl, I click on this program and immediately I get a window which says "Checking if the connection is secure". Underneath this, I have to check a box which says "Verify if you are human", with the Cloudflare logo.

I've tried everything to get rid of this as it slows me up. I've tried Settings/Installed Apps, Search, Programs etc but it is not contained in any of these lists. I contacted Cloudflare who gave me some suggestions which didn't work (can't remember them), then said it was part of Mozilla and it was them that have attached this window so I need to contact you to get rid of it.

Can you help me please?

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