Showing questions tagged:

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (read more)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Locked 1 196

Can IMAP Thunderbird use POP folders?

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing … (read more)

I just upgraded (reluctantly) to Win11 on my desktop, and my POP Thunderbird account did not survive the upgrade. I had to switch over to a new IMAP Thunderbird, losing all of my POP folders (which are still on my disk). Just not, apparently, accessible.

Anyone have info on how to re-access or somehow get them into my IMAP install?

Solved 2 333

paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (read more)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Locked 1 187

Automatic annual donation with renewal

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am lo… (read more)

I would like to make a donation that renews automatically each year. I understand that you offer the option of making monthly donations. However, that is not what I am looking for, and I would never use that option. By contrast, if I could make a donation that renews automatically on the same date every year, I would choose that option. I am not suggesting that the amount would be substantial, but it would be comparable to what I would be willing to pay for an annual subscription.

(If I have not submitted this suggestion through the appropriate channel, could you please let me know how it might be brought to the attention of the individuals responsible for making such decisions?)

Solved Archived 3 119

Mozilla message says I'm running Win 10, but my system says Win 11

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United State… (read more)

Earlier I logged in to Firefox to pose a question. Checking email, I had a notice from Mozilla that my account was used to sign in: Firefox on Windows 10 / United States (estimated) / Thursday, Oct 23, 2025.

Does Firefox think I'm using Win 10??? I checked my computer and it verifies that I am running Win 11 with all updates.

Call me confused. Or is this a non-issue? I ask because I'm trying to get into a member website and after I login, it takes me to a page that is for new signers ... not an existing member. Has happened several times.

Thanks,

Ron

Solved Archived 4 234

Applying security settings to all user-accounts of one PC including add-ons

Hi all, For quite a while I'm working together with others on a voluntary base (nobody gets money) as members of a computer-club, a charitable NGO and NPO (in German: gem… (read more)

Hi all,

For quite a while I'm working together with others on a voluntary base (nobody gets money) as members of a computer-club, a charitable NGO and NPO (in German: gemeinnütziger Verein) for seniors in order to bring them closer to the use of digital devices and media. It's not only teaching, but administrating the hard- and software as well.

I can remember that it was possible in former versions of Firefox to include at least a script into "defaults->prefs". I think it was user.js (not sure) in the installation folder to define common preferences to be fixed, like proxi settings. It always worked well, preventing non-privileged users from making any unwanted changes. As a I found out there must have been a very similar way to include add-ons (like uBlock Origin).

Unfortunately all content I found was older than about 10 years. When trying setting up Firefox as it is now, my test system didn't care about anything I've tried.

I'm talking about > 50 Windows-PC having in average 3 user profiles each (for teaching more than 400 members). We are amateurs regarding PC administration, except some network ex-professionals. "Baking" installation media including our needs, as I already found on Mozilla's pages, seems to be beyond our abilities as well as distributing a fitting profile (we don't have a MS-server), not speaking about Group Policies.

Is there any usable guideline for people like us? Today, each FF-installation looks different and I would like to unify this as easy as possible.

Solved Archived 10 167

New Account creation Stuck in Loop (accounthub)

Thunderbird ver 140.0 (64-bit) on Windows 11. Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my pe… (read more)

Thunderbird ver 140.0 (64-bit) on Windows 11.

Brand new, fresh installation of Thunderbird. - Added a GMail account. That worked. - I tried to add an account with my personal domain. I enter my name, the email account, and Thunderbird gets stuck in an unending loop looking up the configuration. - Other email clients have successfully looked up the config and did the setup without a problem. - The email account is handled via IONOS.com servers. - If you gave me a manual setup option I could handle it but there is none; TB goes straight into trying to handle it itself.

Any ideas?

TY, Frank

Solved Locked Archived 7 2265

WHERE ARE MY ASKED QUESTIONS!!!!??

I asked a question, received an email confirmation. I've spent 10 minutes trying to find said question in my profile. NOTHING! ANYWHERE! If your instructions are useless… (read more)

I asked a question, received an email confirmation. I've spent 10 minutes trying to find said question in my profile. NOTHING! ANYWHERE! If your instructions are useless how are your claims of competence as a browser any different? Why is use, or even the simple attempt to use your well touted product so bloody frustrating?

Solved Archived 3 119