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  • Solved

I am a new customer and gmail sync is not going well.

Sync with my gmail account is over a day now and still a long way to go. grabs 20 or so emails at a time and then just sits there. All my folders are gone as well. The… (read more)

Sync with my gmail account is over a day now and still a long way to go. grabs 20 or so emails at a time and then just sits there. All my folders are gone as well. They are there in gmail but not TB.

Asked by mikerauh58 3 hours ago

Answered by mikerauh58 2 hours ago

  • Solved

Account no longer shows up in folder pane

Running Thunderbird 140.6.0esr in Windows 11. This afternoon I found that one of my three accounts no longer shows up in the folder pane, though it still appears normall… (read more)

Running Thunderbird 140.6.0esr in Windows 11. This afternoon I found that one of my three accounts no longer shows up in the folder pane, though it still appears normally in the account settings tab. I can still send mail from it, but can't receive any. The other two accounts appear in the folder pane as usual and can send and receive normally.

Any help getting the account back into the folder pane would be appreciated. -- tralfaz

Asked by tralfaz 1 day ago

Answered by david 10 hours ago

  • Solved

Sudden (Feb 8) endless cycle of Yahoo login messages within Thunderbird and inability to send or receive message

Starting Feb 8, 2026 my yahoo accounts no longer work in Thunderbird. I have accessed these for over a dozen years using Thunderbird. In addition, when I open Thunderbird… (read more)

Starting Feb 8, 2026 my yahoo accounts no longer work in Thunderbird. I have accessed these for over a dozen years using Thunderbird. In addition, when I open Thunderbird at all I end up getting endless loops of yahoo login messages. The mechanisms in the messages do not work at all. I have received no Yahoo mail since that date. To troubleshoot the issue I tried logging into the accounts directly through Yahoo. Broken, with no access at all to any help resource from Yahoo. Although Yahoo seems to be keeping mum on the problems, there is spotty information online that Yahoo servers were breached a few days ago. One report claimed that user data for about a billion accounts was compromised. I suppose that may explain why my accounts no longer work anywhere- neither from Yahoo itself nor within Thunderbird. Is there a way to disable the incapacitating yahoo popups pending any larger solution to this?

Asked by agora3 4 days ago

Answered by agora3 2 days ago

  • Solved

Wrong text on autofill

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is … (read more)

I accidentally typed my protonmail password into the field of my username/mail address. I don't remember what more I did (propably answered yes to save) but now there is as autofilled my password for username always I open my Protonmail account. I am using Firefox as browser (should be the newest version) while Emailing.

I tried to delete autofill of Firefox according to the next advise: "go to Settings > Privacy & Security, scroll to "Forms and Autofill," and uncheck "Autofill addresses" to stop saving them"

Then I was astonished. There is no "Forms and Autofill" setting on my Firefox at all!

Protonmail settings didn't help either nor Windows 11 - neither FAQ.

Ilkka

Asked by Pete 13 hours ago

Answered by Denys 9 hours ago

  • Solved

Why'd the settings stop working for search to stay in search?

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar. browser.newta… (read more)

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

Asked by ithinktfiam 3 weeks ago

Answered by Denys 8 hours ago

  • Solved

Search redirect to address bar

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore. Please help. Regards, Victor … (read more)

Previous solution: switch browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work anymore.

Please help.

Regards, Victor

Asked by morvik 2 weeks ago

Answered by Denys 8 hours ago

  • Solved

Middle search bar not working on firefox screen

hi i am unable to use the middle search bar on the firefox screen , i understand that this search bar is a dummy bar, i have been told that to make this bar work you have… (read more)

hi i am unable to use the middle search bar on the firefox screen , i understand that this search bar is a dummy bar, i have been told that to make this bar work you have to alter the settings using about:config process, and changing the handoff from ture to false , to which I have done in the past and it has worked , but for a reason I cannot understand this seems not to work now , i am completely lost now and i am reaching out to the community for help and advise thank you . K.

Asked by kelhan 12 hours ago

Answered by Denys 8 hours ago

  • Locked

How do I run a plugin - IIIF Download?

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, who… (read more)

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, whose whole iiif pyramid is available for viewing. But I cannot find any button that activates the plugin.

The plugin promises "With this addon installed, you will be able to download the highest available resolution for files available on digital libraries compatible with the IIIF protocol."

How can I download the whole high res image?

Asked by cvhorie 1 day ago

Last reply by Denys 19 hours ago

  • Solved

Reguarly are big problems with sending email

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything. Haven´t manage to send in many days an… (read more)

Reguarly with some month between I can´t send email. After many days, which is impossible to use, it is ok without doing anything.

Haven´t manage to send in many days and now it is huge problem.

When I click on send buttom on the email come text about the fail which is 100% wrong.

It say: An error occurred while sending mail. The mail server responded: (then come my email adress): Sender adress rejected: not owned by (the part of my adress in front of @) Please check the message recipient (my email adress) and try again.

This text is 100% wrong because all things is as always! Never changed it. And seeing it in setting it like it should be!

I am almost given up, this come always with months between and that is hopeless.

Please help!

Asked by jhr24 2 days ago

Answered by jhr24 1 day ago

  • Solved

How to deactivate search within address bar?

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577 I am running Windows 11. F… (read more)

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich

Asked by sabha24 3 months ago

Answered by Agent virtuel 3 months ago

  • Solved

How to disable items in the right-click menu in Firefox

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Op… (read more)

Hello, I'd like your help. I'd like to disable some unnecessary options from the Firefox right-click menu. 1. Open link in new tab 2. Open link in new container tab 3. Open link in new private window 4. Save link as 5. Copy link I don't need these five options, so I'd like to disable them if possible.

Asked by sweet0670 1 day ago

Answered by Agent virtuel 1 day ago

  • Solved

Firefox 148.0b2 (64-Bit) Disable search function in address field

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've … (read more)

Since version 148.0b2 (64-bit), it's once again not possible to enter search terms in the search box of a new tab; instead, the browser searches in the address bar. I've had all the settings I found in the forums configured correctly for over five years, and they haven't changed. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Despite this, the search still occurs in the address bar. Now I'm back to the awful search in the address bar. How can I fix this? Please fix this bug as soon as possible.

Original: Set der Version 148.0b2 (64-Bit) ist es wieder nicht möglich die Suche im neuen Tap, im Suchfenster einzugeben, sonder es wird wieder im Adressfeld gesucht. Ich habe alle Einstellungen, die ich in den Foren gefunden habe schon über 5 Jahre so eingestelle, sie sind auch nicht geändert. - browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar = False. Trotzdem wird die Suche im Adressfeld geführt.

Jetzt geht es aber wieder mit der Schrecklichen suchen in der Adresszeile los. Wie kann ich dies ändern? Bitte diesen Fehler (Bug) schnellst möglich beheben.

Asked by KSMBond 1 month ago

Answered by Paul 1 month ago

  • Locked

Cancel yearly subscription to Mozilla Monitor Plus

Hello, I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount … (read more)

Hello,

I was trying to remove my credit card information and cancel my yearly subscription to Mozilla Monitor Plus that is due to Renew February 21, 2026 for the amount of $107.88. I could not find a way to delete my payment method and/or cancel my subscription.

Can you please assist me with this?


Thank you,

Moderator note: This question has been edited to correct the formatting.

Asked by GMD 2 days ago

Last reply by James 2 days ago

  • Solved

How do I recover a folder that disappeared from my Thunderbird pane when Windows 11 updated?

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BUL… (read more)

Oddly, when I tried to create a NEW folder using the same name, BOGUS AI PRAISE-MKTING-BOOK CLUB BULLSHIT, it did not work. I created a folder with a simpler name, AI BULLSHIT, and that worked. But I had over 400 emails stored in the folder that disappeared, and I would like them back.

Asked by wolfman141 2 days ago

Answered by Lin 2 days ago

  • Solved

I suddenley cannot log in to my hotmail via Mozilla?

Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication meth… (read more)

Since yesterday I cannot log in to my hotmail accounts via Mozilla. It keeps coming up with the message "Please retry with a different device or other authentication method to sign in". I select sending a code to an email to try a different way but it doesn't even send the code either so I simply cannot log in

I can log in via Microoft Edge so the issue appears to be with Mozilla but I have no idea what has happened or how to fix it

I love Mozilla so do not want to be forced to use Microsoft Edge :-(

Asked by aiyesharai 2 days ago

Answered by Denys 2 days ago

  • Solved

Use the Search Box, rather than the address bar, to type searches

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figur… (read more)

I don't like to use the address bar to type searches. I like using the SEARCH BOX in Firefox's New Tab instead. But, with each update, I once again have to try to figure out how to set Firefox searches to be typed in the search box. Is there any way to set this so it doesn't get changed with every update?

Asked by Red in Denver 2 days ago

Answered by Denys 2 days ago