Showing questions tagged:

Does deleting an email account delete the associated emails?

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with … (read more)

Clearly, this is a very basic question which has undoubtedly been answered before, but I haven't been able to find it. If Thunderbird had an old-style Help feature with an index, I could probably look it right up. But coming to the forum is the only option the program gives me.

Solved 9 1 80

Shortcuts on homepage missing

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also… (read more)

Hi, since the last update for Mozilla on my laptop (version 153.0.1 (64 bit), all the website shortcuts in the Firefox homepage that I had pinned have disappeared. I also can't add new shortcuts. I checked in about:config and in browser.newtabpage.pinned the shortcuts are all there. The display settings for shortcuts are active.

Does anyone know how to resolve this?

Kind regards. Stefano Tavella

Solved 3 1 20

My left-hand sidebar containing URL links (not bookmarks) has disappeared after installing 149.0.x

1. My left-hand sidebar contained about 150 URL links, mostly not bookmarks. I have used this constantly for the last 10 years to access desired websites. 2. After ins… (read more)

1. My left-hand sidebar contained about 150 URL links, mostly not bookmarks. I have used this constantly for the last 10 years to access desired websites. 2. After installing 149.0.2 this sidebar with all links disappeared when Firefox was restarted. 3. I tried several suggested remedies such as changing profile or settings on General or Home tabs. None of these were successful. 4. I have seen a portion of my list twice, enough to believe the entire list is stored someplace. It displayed in a box on the Firefox page, but I cannot remember how I produced this list.

How do I get back to having a sidebar full of links?

Solved 8 1 79

Not enough disk space to download new messages - error msg. Suggestions to fix this do not work.

I receive the following error message: Not enough disk space to download new messages. Try deleting old mail, emptying the Trash, and compacting your mail folders and the… (read more)

I receive the following error message: Not enough disk space to download new messages. Try deleting old mail, emptying the Trash, and compacting your mail folders and then try again.

I get the message when I want to download new emails. The suggestions to fix the problem DO NOT WORK. I cannot compact, the Trash is empty and I know there is GB's of space on my C: drive, which contains all Windows software. What to do?

Solved 1 1 140

why is firefox suddenly forcing the use of the address bar for searching.

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrati… (read more)

Suddenly I cannot search from the search bar. It defaults to the address bar. why "fix" something that was not broken. Being forced to use the address bar is frustrating. If you go directly to the address bar, it tells you it cannot find that site.

Solved Archived 22 1 1048

absolutely giant quicksuggest-amp.sql file taking up 2gb of space.

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially we… (read more)

what it says on the tin. went data purging with ol reliable WinDirStat and found this absolute behemoth of a file in the profiles directory for firefox. its especially weird considering the entire Firefox directory itself is only 1.5GB with this menace taking 1.3 of it. I cant imagine that bookmarks, search history, passwords, the works takes up any more than about 300mb. so im wondering if im just stuck in the early days of data or if the file really is just that girthy.

Solved 8 1 701

Hacked account

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. I… (read more)

I need to change the email tied to my firefox account. That email is compromised and the verification method will not work since I no longer have access to the account. If there's any FireFox staff available, that'd be great

Solved 2 1 40

connection to server pop.mail.yahoo.com timed out

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says dow… (read more)

"connection to server pop.mail.yahoo.com timed out" I have been getting this message in the activity manager for about a week now. When I click get messages, it says down loading message 1 of 1, but nothing happens.

Solved 4 1 70

cannot login into Kick

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached) … (read more)

I cannot login into Kick.com, is it because am on Windows 10? If i use any other browser, it works fine no problems!! (the error it gives me is attached)

Solved 2 1 297

Bank website always adds password but the passwords have never been saved! And they're incorrect!

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never be… (read more)

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never been saved but I can't enter the correct password characters because I can't override the symbol. I'm having to access this bank account on Chrome unfortunately. Most frustrating because the website is not listed in "Saved passwords" so I can't edit it! Thanks Mike Bathgate

Solved Archived 1 320

emails in inbox keep moving to trash box by themselves

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and un… (read more)

For some reason all my emails contained in the inbox keep moving to the trash box by themselves. I have to manually move them back to the inbox. This includes read and unread messages. anyone know how to stop this? V 152.0 64 bit.

Solved 5 50

alt menu

so um the menu when you click alt (in the attached image) won't leave I clicked alt again turned mozilla off and on and it didn't work

Solved Archived 3 100

Not all tab groups will fully collapse, as before

Since yesterday, some of my tab groups don't fully collapse when the group tab is clicked. Instead, one tab in the group remains fully expanded, followed by a number indi… (read more)

Since yesterday, some of my tab groups don't fully collapse when the group tab is clicked. Instead, one tab in the group remains fully expanded, followed by a number indicating how many other tabs are in the group. A screen shot is attached.

Since I enabled tab groups some weeks ago, tab groups have behaved as expected. When the group header is clicked, the tabs in the group spread out to be visible and clickable. When the header is clicked again, all tabs in the group collapse entirely behind the header tab.

Most of my tab groups are still behaving this way. But new groups are now displaying one full tab plus the number, no matter how many other tabs or tab groups are already occupying the window.

Since the behavior is inconsistent, it doesn't seem to be a setting. Is there any fix?

Solved Archived 3 497

Widgets does not have Indian Standard Time

duplicate of /questions/1586346 thread Feedback on Firefox Widgets – Missing Indian Standard Time (IST) I noticed that the World Clock widget includes Pakistan Standard T… (read more)

duplicate of /questions/1586346 thread

Feedback on Firefox Widgets – Missing Indian Standard Time (IST)

I noticed that the World Clock widget includes Pakistan Standard Time (PKT) but does not provide an option for Indian Standard Time (IST). This is surprising given that India has one of the world's largest internet user bases and a significantly larger population than many countries currently represented.

India operates on a unique UTC+5:30 time zone used by over 1.4 billion people, making it one of the most widely used time zones globally. The absence of IST while neighboring time zones are available feels like a major oversight and reduces the usefulness of the widget for Indian users and anyone who regularly works with Indian colleagues, clients, friends, or family.

Please consider adding Indian Standard Time (IST) to the World Clock widget as a standard option. Its inclusion would greatly improve the widget's global coverage and usability.

Locked 30

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have signe… (read more)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Solved Archived 1 369

responding to an email about crashing

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023… (read more)

bp-a83a8b60-4fe9-4a58-9d27-908cd0231005 10/5/2023, 4:25 PM bp-570587d5-134a-4511-95e7-584bf0231005 10/5/2023, 4:25 PM bp-fbc94cef-e0df-4f3b-ac83-599320231005 10/5/2023, 4:25 PM

i posted a crash question yesterday and got an email asking me to post these the time is the same i assume because i hit "submit" at the same time for all of them i'm posting blind here because there was no link in the email back to my original post - maybe something else that should be fixed

Locked Archived 1 280