All Products Support Forum

Has the Autofill Forms option been removed from the latest version of Firefox? I get the opportunity to autofill credit cards but the Forms section seems to have vanished. Am I missing something? Thanks.

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

How to restore link from Juno pop mail to Thunderbird?. Changed password in Juno, then couldn't download messages to Tbird. Tbird help page said go to settings>security>passwords>[highlight affected account]>delete. Then close & reopen Tbird. You will be prompted to sign in. When I restarted Tbird I was not prompted to sign in or create new password. I can't figure out how to get my juno back in conversation with Tbird. mailbox://[p[.juno.com.dvd Thank you! Kathy

The check box 'Ask to save logins and passwords for web sites' keeps unchecking itself. It used to work fine. Now, it doesn't. And consequently, the sub-item 'Autofill logins and passwords' won't work either.

Every time I open the browser to login to a website that has the login details saved, nothing happens. I have to go into settings every time and re-check the main checkbox (i.e. 'Ask to save...') in order to also activate 'Autofill...'.

This is really frustrating and annoying. Why won't the box stay checked? Hope you can come up with an answer. Many thanks.

I am using the latest Thunderbird 91.2.1 under Windows 10.

Passwords are not being saved even when I click to save with password manager.

Older posts suggest deleting:

  \Users\userid\AppData\Roaming\Thunderbird\Profiles\defaultProfile\pkcs11.txt
  

but this file is not present in the latest version.

An earlier version of Thunderbird was uninstalled before the latest version was downloaded and installed.

Hello, I use dark mode extensions extensively :) and I really dislike light mode pages. However, Mozilla pages refuse to be changed due to the fact that they are "protected" by default.

I don't really care for this protection. Can it be disabled?

I just got my new MacBook Pro running Monterey (12.0.1) and migrated everything over from my old, workhorse 2015 MBP running Mojave (10.14.6). And with the change, Thunderbird no longer accesses email addresses in my Mac's Contacts application.

The big difference appears to be in System Preferences/Security & Privacy/Contacts. In my old computer, Thunderbird appears in the window listing applications with access to the data in Contacts. In my new one, it is absent and I see no way to add it. Plenty of my old applications appear in that window (including one which cannot run in the new OS). I see no button to add the application to the Contacts access list. Is there some way to do it from within Thunderbird?

Thanks!

Hello,

This morning when I opened Thunderbird it wouldn't accept my master/primary password. I've used the same one for years, so I know I've not forgotten it. Plus it worked yesterday!

Only thing that seems to have changed is the update to Thunderbird 91.

Any tips would be greatly appreciated.

I can not, for some reason, sign into my Gmail account on Thunderbird. The password I'm entering matches the password on my google account. I'm stumped.

Any help is appreciated.

D

I used to be able to send emails using Thunderbird to Office365 using SMTP, but it is no longer working, although I'm still receiving emails.

Getting the following error: Login to server smtp.office365.com with username ***@*** failed

Settings Server: smtp.office365.com Port: 587 Encryption: STARTTLS

The problem occurs with Windows and also Mac OS (I installed Thunderbird to help troubleshoot).

I'm using Office 365 Family, so there is no option to manage the users, as there is in the business version, and which has been suggested by others with the same problem.

It's unclear to me if the problem lies with Thunderbird or Microsoft (I suspect the latter). Any advice would be very welcome.

I cannot receive verizon pop emails for 3 days now. Yahoo is pop, hotmail is imap, receive those fine. Verizon Webmail (aol) logs in fine. Just did a test send email from verizon and it get the check password mess. I can send fine from yahoo and hotmail.

I cannot access my microsoft account from firefox as the message below. I have another PC where this work without problems and I ahve compared settings to be the same.

"Secure Connection Failed

An error occurred during a connection to account.microsoft.com. The OCSP response does not include a status for the certificate being verified.

Error code: MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had a yahoo account configured on my laptop with Thunderbird and it worked flawlessly. I need to change to a gmail account, so I edited the account settings, changed the email addresses, changed the IMAP & SMTP settings etc. to the new gmail settings. I am able to receive mail just fine, but am unable to send mail. I get a yahoo prompt to sign in each time I try to send mail (attached). I close that prompt and then receive a message

Sending of the message failed. Unable to authenticate server (SMTP) smtp.gmail.com. Please check the password and verify in Account Settings.

I have removed saved passwords and verified all settings. Could there still be something hanging on from the old yahoo account? At this point I have uninstalled TB, reinstalled, removed all accounts, recreated them. Nothing seems to allow me to authenticate to the SMTP server.

I am using Port 465, server name smtp.gmail.com, Authentication method OAuth2 and connection is SSL/TLS.

Any other ideas? Thank you! Lisa

I cannot access the preferences and my saved passwords in Firefox for Mac on my computer. When I go to preferences in the menu bar or type command-comma nothing happens at all. I'm worried to say the least!

Hi there.

I am looking to disable the following hidden extensions on Firefox 95 64bit.

Amazon.com.au Bing Chambers(UK) eBay

When i go to the addons / extensions setting in firefox these are not showing up, yet when i use CCleaner they are there. When i disable them using CCleaner they enable themselves immediately.

Any assistance with this would be great,

Many thanks,

Chucky Orr Laww

I go to yahoo.com and look at articles on that web site. When I click on the article I see a grey box with no content. I have turned off hardware acceleration. I have no add ons except roboform which I use for storing passwords. I have removed all cookies and temp files using CCleaner. Yahoo.com works with no alterations in Chrome and Edge. I like Firefox but do not understand why default settings do not work with Yahoo.com. I am using version 95.0 64bit on a Win 11 machine.