All Products Community Forum

I get scam messages that say "Trojan virus detected!" on Mozilla Firefox which I cannot delete. I have run antivirus scans which show there is no virus or malware. I have shut down the desk top. How can I go to reinstall Mozilla Firefox default settings or do you have another solution?

normally i just click the forefox icon on my taskbar and type claude.ai in the address field but today i was messaged that the claude program needed a mozila account - so I had to set one up. why and still cannot get to Claude

I receive this Error msg trying to access Settings option in the AJC epaper section https://editions.ajc.com/shortcode/AJC412/edition/f117d96a-c78b-4df3-4b6a-0e587f6cfd22 on a Firefox Browser:

Application error: a client-side exception has occurred (see the browser console for more information).

When I am using Firefox for iOS, and I click on any text input, a bar appears at the bottom of the screen. This bar contains nothing apart from ‘↑ ↓ Done’ on the right. This bar is really annoying and moves the page around irritatingly.

If I click ‘Done’ it will temporarily remove the bar until I click on a text input again, and it will appear again.

I would like to know if this is something to do with Firefox or the device iOS settings.

This thread from apple discussions has the same problem: https://discussions.apple.com/thread/255143785?sortBy=rank

A screenshot is attached.

Webgl has completly broken after last update for me. Forcing webgl in about config doesnt work and it doesnt work in troubleshoot mode either. Anything else i can try apart from reinstall from scratch as im worried about losing my history,saved account info and such. Or do i just need to do a full refresh and install? Thank you!

Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:

• When viewing on twitch.tv with quality 360p or higher, the video feed will usually (95%) become colorful static within 1 minute or less. When this happens, the video feed does not ever recover until page is refreshed or quality is changed. (I know a bit about video encoding, so this seems extremely odd to me, if it were due to a networking thing that lost some packets, a full-image frame should come alone sooner or later and fix things, but that never seems to happen)
• The video feed is far less likely to become corrupted when viewing at 160p, but can still happen.
• The ads may become corrupted in the same way that the main video feed can.
• When the feed is corrupted, the rest of the Twitch interface (pause/play, volume, quality select) is extremely laggy.
• When the feed is corrupted, if I pause the stream, sometimes the paused corrupted image is not completely stationary! There will be flickering in small portions of the image, looking similar to texture fighting in 3d rendering, flickering between two equally-but-differently corrupted versions of the image
• The issue never appears when using Chrome to watch twitch.tv. This is what makes me think Firefox is the culprit, not Twitch or networking or graphics drivers.
• Disabling my browser addons does not help.
• Private browsing window does not help.
• Clearing my browser cache does not help.
• I have had the issue happen on Youtube exactly once in 2 weeks, not sure if that's related or not, I think it was a normal "lost some network traffic but fixed itself the next time a full frame was received" thing.
• Video live streams on Youtube don't get corrupted the way they do on Twitch.

Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I think it's just crashing when doing something like clicking anywhere and NOT when doing nothing while the system is idling. Thank you for your help! Here's a link of the crash report: https://crash-stats.mozilla.org/report/index/8ba8940e-954c-4e92-9153-0313d0241001

I have never ever had a problem getting into my bank account until this evening.

Says it is insecure.

How can this happen? I really need to get into my account!

I read online that Firefox is planning on implementing AI features. Given the track record of AI in other browsers leaking private information, bogging down connectivity, and generally being a nuisance towards users, I was wondering if there will be opt out features in future updates? Or know of forum threads that will update with tutorials on how to turn off AI features?

If not, does anyone on this forum have recommendations for no-ai browsers?

Why Firefox is unable to bring customising options for homepage and toolbar for mobile users in all these years despite other browsers upping their game with user feedbacks and newer browsers bringing exactly what the users want?

Big phones, too many bookmarks, can't remove or hide home button icon on URL bar, no download manager, no options to add home shortcuts or speed dials on Firefox homepage no navigation buttons at bottom, no DNS, is this Firefox in 2024 and 2025?