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Recover a cached file

Hello everyone, I need to recover a web page that I visited several times last fall using Firefox on Mac OS. I have regular backups which should include the Firefox cach… (read more)

Hello everyone,

I need to recover a web page that I visited several times last fall using Firefox on Mac OS. I have regular backups which should include the Firefox cache files, but after looking through several threads online it is not clear exactly which file I would look for in my backups, and how I could go about actually looking at the cached version of that page. I have seen some tools for viewing old cache files, but the only one that seemed reasonably easy to use is only for Windows.

I would be grateful for any step-by-step instructions on how I can see an old page (or at least any parts of it that were cached) that no longer exists.

Also: I tried the various internet archives such as way back machine and google cache but no such luck. This was an ad on a real estate website in Italy.

Thank you in advance.

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“Invalid Encryption Key” Popup When Connecting To My Router

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop … (read more)

When I connect to my home router via HTTPS I get a popup with the message “Invalid Encryption Key”. I tried using other installations of Firefox and I don't get this pop up. I then made a new Firefox profile on the same computer and did not get the popup. So it seemed like a Firefox "refresh" would be in order. But after the refresh the problem persists.

So how do I resolve this issue?

Firefox is the latest version running on a Mac.

Asked by Rumboogy 3 years ago

Answered by Rumboogy 2 years ago

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Can't find where to update my details for donate@mozilla.

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it.… (read more)

Hi, I need to update my credit card details for my monthly donation to Mozilla but I cn't find out how to do it. I can't find a way from my Firefox user account to do it. Clicking on the only link I can find to Donate just throws a 403 error. Clicking on a link to help for Mozilla Donate does the same thing. Please email me advise how I can do this. Thanks, Andrew

Asked by firefox1859 3 years ago

Answered by firefox1859 3 years ago

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Cannot open onedrive.com using firefox, but can with chrome or safari.

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I … (read more)

I cannot open OneDrive with Firefox. I tested Safari and Chrome to see if they have the same problem. They both were able to open OneDrive. The only Firefox extensions I have are Adblocker Ultimate and Print Friendly & PDF.

Asked by walrus549 3 years ago

Answered by Chris Ilias 3 years ago

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Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (read more)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 3 years ago

Answered by cor-el 3 years ago

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Email

You're sending emails to an account that I no longer use: [email1]@hotmail.com

I use [email2]@gmail.com and have done for years.

Asked by airborne855 3 years ago

Answered by Chris Ilias 3 years ago

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insecure ssl certificate or cipher

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this ca… (read more)

the certificate on my linksys lrt 214 router not recognized. used to be able with previous versions to bypass security with advanced tab no longer able to do this cannot use older versions of firefox to bypass. need to access web interface of router at 192.168.1.1 to upgrade certificate but cannot. linksys does not have a work around. please help

Asked by larry 3 years ago

Answered by jscher2000 - Support Volunteer 3 years ago

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suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by SuMo Bot 3 years ago

Answered by SuMo Bot 2 years ago

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Not receiving subscriptions after privacy security reset

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving … (read more)

For a class I'm taking I turned off the ad blocker. When I reset the privacy/security settings I may have also cleared the browser and or settings. Now I'm not receiving the subscriptions I've signed up for.

I've added the email addresses to my yahoo contacts and changed my passwords and I am still not receiving the subscription emails. Is the setting I need to change in Yahoo or Firefox? It's driving me nuts and no matter what I do (change login, settings on the sites) I am still not getting emails from my subscriptions.

Asked by Heidi 2 years ago

Answered by Heidi 2 years ago

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Search engines

I just upgraded to Monterey on my Mac running FF 101.0.1 (64-bit). I cannot add new search engines to my list of search engines. I'm trying to add DuckDuckGo without succ… (read more)

I just upgraded to Monterey on my Mac running FF 101.0.1 (64-bit). I cannot add new search engines to my list of search engines. I'm trying to add DuckDuckGo without success. I have Google, Bing and Startpage. I click on Find More Search Engines, select and add DuckDuckGo but while it appears as an extension it does not appear in the list of search engines.

Asked by WDMc 2 years ago

Answered by Chris Ilias 2 years ago

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Blocking designated websites from search results

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems… (read more)

I recall recently discovering an option that allowed me to designate websites that I no longer wanted to see in my search results. I thought this was x-useful as it seems there are a few websites that frequently appeared near the top of the search results that were "come-ons"; that is when you click on the link in the search results, they only offered an option to "sign up" for access. I don't want to see this junk, and I did add one website to the list.

I've got another one I want to add, but I can't find the interface to add this website to the list. I thought it was a DuckDuckGo feature, but I don't see it anywhere! Is this a Firefox feature ? ... or have I lost my mind  :P

Asked by tmp003 2 years ago

Answered by tmp003 2 years ago

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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 2 years ago

Answered by Chris Ilias 2 years ago

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tracking or I'm not too sure what to call it. I may have downloaded something I wasn't supposed to

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar … (read more)

I'm having issues with a tracking or bugging of some sort called: searchmarquie or searchbaron and can't seem to get rid of it. It continues to show up in my address bar even after clearing the cookies...

Asked by SuMo Bot 2 years ago

Last reply by Chris Ilias 2 years ago

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Search Baron

I tried everything in the message I received but there was no (obvious) way to reply. I will attach a screenshot of what is occurring. Search Baron is hijacking my web se… (read more)

I tried everything in the message I received but there was no (obvious) way to reply. I will attach a screenshot of what is occurring. Search Baron is hijacking my web searches. If I specifically click on use google in the search bar then it works. If I just type a search phrase, search baron takes over (see the URL in the attached screenshot, that is what appears no matter what I search). I can open a web page fine.

Asked by cindyd1 2 years ago

Last reply by James (On Leave) 2 years ago

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Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 2 years ago

Answered by breadwild 2 years ago

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Unable to open [object Object]: HTTP 404 attempting to load TileSource

I get the above message when I try to view online digital histology slides (website link below). This only happens on Mozilla; when I try it with Safari or Chrome it work… (read more)

I get the above message when I try to view online digital histology slides (website link below). This only happens on Mozilla; when I try it with Safari or Chrome it works fine. Is there a setting I can change to fix this?


https://www.pathology.med.umich.edu/slides/oldfilmstrip.php?loc=aHR0cCUzQSUyRiUyRjE0MS4yMTQuNjUuMTcxJTJGUmVzaWRlbnQlMjBFZHVjYXRpb24lMkZEZXJtUGF0aCUyRkFsb21hcmktR3V0bWFyayUyMENvbGxlY3Rpb24lMkZBbG9tYXJpX3JlcSUyMDExMjNfTWF5JTIwMjAxNiUyRkglMjZFXzU5NDA5bmwuc3Zz&myname=59409&stain=H%26E

Asked by SuMo Bot 2 years ago

Last reply by cor-el 2 years ago