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Since the last upgrade I have been having a problem with outlook.com/OWA signing in, need to keep clearing cookies

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last … (read more)

So I have had a favorite URL in Firefox for a decade or more https://www.outlook.com/owa to access outlook.com via web browser. Microsoft in Firefox only since the last upgrade does some weird looking and throws an error saying to try again later. If I delete my cookies for live.com and refresh the link it brings me to the sign in page where I can put in the email/password and it opens fine. If I close the window same thing happens and have to clear cookies, etc. Doesn't have the issue on Chrome or Edge, but thought I would make someone aware something odd is happening there. For now I just am using an alternate link https://outlook.live.com/mail/0/ and it comes up fine but it is not re authenticating again at that point.

Is there something I can do to avoid the error?

Solved Archived 1 98

Can't take Screenshot with keyboard shortcut [Ctrl + Shift + S] anymore

The keyboard shortcut to take screenshots [Ctrl + Shift + S] used to work a few weeks ago but it has stopped working for quite a while now. Doesn't work on any site, I ca… (read more)

The keyboard shortcut to take screenshots [Ctrl + Shift + S] used to work a few weeks ago but it has stopped working for quite a while now. Doesn't work on any site, I can only create screenshots by right clicking and pressing the button manually.

Solved Archived 4 174

Windows 11 export import bookmarks?

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html. On new windows 11 computer, I'm trying to … (read more)

Switch computers from windows 10 to windows 11. I downloaded bookmarks history from windows 10 on an external drive in html.

On new windows 11 computer, I'm trying to configure book marks. Turned off chatbot. Firefox or windows 11 is populating my sidebar with internet history I no longer use? How do I stop this and how do I import my bookmarks? i tried the import , similar to export, but it is not showing up?

Appreciate any help. Brian

Solved Archived 4 211

Mozilla Monitor account

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan … (read more)

I tried Mozilla Monitor, logging in using my Mozilla account, but it wouldn't accept my UK address. It would only accept USA addresses. So I was not able to run the scan and reach the stage where you can delete the Monitor Account

Using the same personal data, but selecting a USA location, I ran the scan and then dieted the account successfully.

As I used the same email address for each attempt does the successful deletion on the second attempt mean all my Monitor accounts have been deleted?

ChatGPT indicates that this is the case but I would welcome further advice.

Locked Archived 1 130

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gne over all settings mutliple times.

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and t… (read more)

Suddenly, Firefox is not auto-filling my passwords. I am experienced, and have gone over all settings multiple times. It is requiring me to click "manage passwords" and then copy from my saved passwords, and paste in the password, instead of auto-filling.

Solved Archived 3 179

computer will not run properly at all today

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug… (read more)

cannot scroll when finally got on email or southwest to book a flight............running loud...tried Firefox help to no avail...I just noticed that a change was made Aug 19, yesterday.........is that why nothing works now? I have a tech at Microsoft for help but not on weekends............

Solved Archived 2 99

Microsoft OneDrive photos of the day not displaying

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the phot… (read more)

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

Solved Archived 18 554

Wallpaper

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thoug… (read more)

Hi, I just want to ask about the customization option on the new tab's low right corner (the little pencil icon). I've had a background image called "Galaxy" that i thought was pretty, but it disappeared (probably sync settings on other devices, idc) and now the background is just system gray. The issue is that i cannot find the system background in "Themes" nor in the "Customization" (picrel) - there is only "reset to defaults". I really like Firefox and this was pretty cool so I'd like it back. Thanks in advance :)

Solved Archived 2 194

Firefox doesn't display programs on YouTube TV for the last week

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine… (read more)

TV will not play programs. It brings up the app but when I select a specific program I get "We are experiencing problems with our servers. Try again later". It works fine on Opera,Edge and on iPhone. I noticed that Firefox does not store my location in the same place as other browsers and wonder if that is the issue.

Locked Archived 1 63

Firefox New Tab page

Hi everyone, I'm asking for help following the latest update (Firefox 143.0.1): the corners of the top site preview boxes have changed, as shown in the first screenshot. … (read more)

Hi everyone, I'm asking for help following the latest update (Firefox 143.0.1): the corners of the top site preview boxes have changed, as shown in the first screenshot. I was wondering if it's possible to permanently restore them to the same state as in the second screenshot, perhaps via userContent.css.

Solved Archived 8 84

Firefox icons on Windows11 taskbar

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on th… (read more)

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

Solved Archived 9 409

Manage Exceptions with Cookies and Data

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the rid… (read more)

As has been mentioned many times before I am sure, it would be really helpful to be able to have a less laborious way to add exceptions but as I have been through the ridiculous process of typing in site addresses manually one by one without having any sensible way to record these addresses already I guess it won't help me now. The ridiculous aspect came from having to take screen shots of the list of sites from the manage data list after deleting everything not wanted, scrolling down a windows worth at a time, copying that screen shot into multiple copies of a graphics program then shrinking each copy of the graphics program and Firefox so each can be seen so I can manually type each address across.

I know I am supposed to be nice but this is just insane. It is 2025. There is a thing called copy and paste. Apparently some people at Mozilla are not aware of this.

Having got that off my chest the next issue is that the deletion of cookies and data only occurs when Firefox is closed. Who closes Firefox? Why would you close Firefox? I currently have 24 tabs open. Why on earth would I want to close them down just so they have to be selected one at a time and reloaded? What is the thinking behind this stupidity?

The only time I close Firefox down is when Windows is restarted for updates (every application) or when IDM needs to update as I found this negates the need to restart Windows (Firefox only).

Other than those situations I am trying to work out how to fit this cookies/data deletion into the normal operation of my computer. There appears to be a lack of a suitable way to deal with this situation. Would it be considered acceptable to just wait for those times Firefox has to be closed? This would be far better than what I have been doing up to now but why wouldn't Firefox delete this data when the last tab for a site is closed? There are a huge number of sites I bring up due to searching for something and close them immediately or after reading what they have to say.

I have been using computers for about 30 years and have long lost the inclination and to be honest the ability to delve deep into them. Today I just want to have them do what I want/need without unnecessary complications.

Have I got this situation right or is there something I have missed? At the moment IDM has been having a lot of updates thanks to YouTube's greed but before that I found I generally only had to restart my computer for MS updates and when strange things started to happen.

Solved Archived 4 178