All Products Community Forum

My bank website asks for pin and password codes but each character option displays the fancy Firefox symbol which I can;t delete. The passwords for the site have never been saved but I can't enter the correct password characters because I can't override the symbol. I'm having to access this bank account on Chrome unfortunately. Most frustrating because the website is not listed in "Saved passwords" so I can't edit it! Thanks Mike Bathgate

I opened up Firefox just now to find that my two profiles currently in use are completely inaccessible. I was faced with a "Create Profile" dialogue that launched me into a brand new profile with none of my settings, keybinds, cookies, extensions, anything. Despite this, I know for a fact that my old profiles are *still* there. As you can see my profile folders are right there, with all their data intact as far as I can tell from inspecting their contents, yet they are not accessible from the about:profiles.

Please help me. What is happening with the profile manager? How do I access those old profiles?

So when I open some websites such as the RimWorld wiki ( https://rimworldwiki.com ), whenever i scroll my gpu for firefox launches straight to 100% and becomes extremely laggy. I have no idea what is causing this. My friends and other browsers run it completely fine. I have tried troubleshoot mode, gotten rid of all my extensions and themes, removed all cookies and cache and nothing works. My drivers are all updated, and I have truly just given up. If anyone has any solutions I would be much obliged.

I am using the Raindrop (raindrop.io) bookmark manager. It has been working fine on Firefox for years. However, with my recent update to Firefox 140, it is broken. Specifically, I can no longer use the highlighting function. It works fine on Chrome, but not on Firefox. I've seen several similar reports on Reddit's Firefox forum (r/firefox).

What to do? I don't want to have to switch to Chrome. Suggestions appreciated.

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Firefox on Windows 11 has suddenly and without my apparent action started automatically hiding the tab bar and the address bar to give all the vertical space to the current tab. I do not like this (I have big monitors and I want those bars always visible)

How do I turn this one and why did it turn on in the first place?

Thank you for having the Q&A facility.

I've tried 7 times to import my bookmarks from Chrome into Firefox. Firefox says that the import was successful each time, but the bookmarks aren't showing up in the Bookmark Tool Bar. It's only showing the older import, not the latest. If I go to one of the new pages, it shows that it is bookmarked, but the list that it belongs to is nowhere to be found....

So how do I update to the newly imported "Imported From Firefox" folder?

Gmail, Calendar, YouTube either timeout, or they render in an unusable state that looks like the html engine is broken. However, bringing up firefox in troubleshooting mode is fine. Earlier today I did update Java. Otherwise no difference. Other browsers are also fine. Firefox is my default browser so this is a bit unworkable.

For now, I will use Firefox troubleshooting mode...

Thanks David

While I enjoy the capability of selecting a search engine as I see fit, I would prefer that my local drives take precedence. Is there an easy way to enable this for everyday casual use? In other words, can I specify "search local drives first, followed by the web i.e. casting a wider net to search on the world wide web, and an arbitrary third placeholder such as foreign sources (example only) or foreign news items (again, fictitious example)

When I middle-click a link in Firefox, it opens in a new tab, but it also switches me to that new tab immediately.

I’d prefer to stay on the current tab after middle-clicking, and just have the new tab open in the background just like google chrome does. Is there a setting to stop it from automatically switching?

Thanks!

Problem logging onto Zoho Mail with Firefox.

I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem completing the Zoho Mail login from the same bookmark I have been using for years, or from a direct URL. The same Firefox installation cannot access Google Maps from a bookmark or directly using a complete URL, but does access some other applications as always.

Now the curious (to me, anyway) part. If I open a new private Firefox window, I can log into both Zoho Mail and Google Maps as I used to from the Firefox private window using bookmarks.

This helps me pinpoint Firefox as the problem – one part working, the other not.

My Firefox is up to date [Version 140.0.4 (64 bit)], and I have scanned all 1,350,000-plus files on my system for viruses and potential startup issues.

Should I reinstall Firefox? If so, how do I do that while keeping my bookmarks and password files?

If I use another browser (i.e., “Google Chrome), I can access both Zoho Mail and Google Maps with no difficulty. That is not a solution for me.

Firefox has been my foundation browser for decades. I don’t want to have to use anything else.

HELP! -Tom Howe

For the past 2 months I've found it very difficult to sign into my Hotmail account using Firefox. Microsoft keep telling me to use a VPN or another device. I like answering emails on my computer because of its large screen. I've tried signing in about 2000 times now. Firefox told me they can't help me because I'm not a Mozilla subscriber even though they own Firefox. Microsoft told me it's Mozilla's problem. Can anyone help me please. John in the Philippines.

There are many tabs open in the firefox window. I'm closing the firefox. I'm opening it again.All tabs opened during the previous opening disappear.Either a new page or a single tab opens. The settings are set to "Open previous windows and tabs" (Image 1)

I go to "Firefox View" ---"Open tabs". (image 2) I see 2-5 windows there.In this case, there are 3 windows.WINDOW 1 is my main window with the tabs that should have been saved and opened when firefox was launched again. I close all tabs from unnecessary windows with a cross.Only window 1 remains. But when restarting, an empty or different window opens again.And again, there are a lot of unnecessary and incomprehensible windows on the list. Previously, a window with restored tabs from the previous session always opened. Question: 1)How can I restore the normal recovery of the previous session when restarting? 2) Tell me.I can somehow switch between windows (Firefox View" ---"Open tabs)(Image 1) Thank you.

100% of my bookmarks have disappeared. I tried backing up to older version a month ago and still no bookmarks were found. I had over 2000 bookmarks. any suggestions?? Marty