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Tabs from latest session are NOT returning back

Feature "Reopen previous tabs" are under check, but after closing browser by "X" and reopening it, it'll start load Home page alone. This thing works correctly only by "E… (read more)

Feature "Reopen previous tabs" are under check, but after closing browser by "X" and reopening it, it'll start load Home page alone. This thing works correctly only by "Exit" button in pop-up menu.

This isn't happened on previous versions before and I want you to make it reopen those tabs again, because I don't feel comfortable closing the browser any other way than "X" window button.

Asked by Dan-WiiU-Killer 11 months ago

Answered by Dan-WiiU-Killer 10 months ago

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I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (read more)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Asked by Online_Rambo 11 months ago

Answered by Online_Rambo 11 months ago

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How can I get Firefox to fill in form data for NEW forms

Firefox remebers my data for previously filled in forms - thats fine. BUtr how can I get it to know my basic data (name, email, phone number etc) for forms / sites I have… (read more)

Firefox remebers my data for previously filled in forms - thats fine. BUtr how can I get it to know my basic data (name, email, phone number etc) for forms / sites I havent previously visited?

Asked by matt1510 11 months ago

Answered by cor-el 11 months ago

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Refresh page while in full screen mode.

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the pag… (read more)

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the page to get the tools to display but when I move it down the the refresh button, it quickly hides again before I can refresh the page. Does anyone know of a solution to this or a keyboard shortcut I can use to do a page refresh while in full screen mode?

Asked by bsisler 11 months ago

Answered by cor-el 11 months ago

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Outlook default browser will not set to Firefox

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossi… (read more)

Outlook recently made Edge or Chrome the default browser, with no possibility (as far as I can see) of choosing Firefox. In Outlook FILE/OPTIONS/ADVANCED, it seem impossible to choose Firefox.

How can I make Firefox the default browser. This situation occurred after recent update (October 2023).

Any help would be appreciated. -- JGS

Asked by jgsimmons 11 months ago

Answered by jgsimmons 11 months ago

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Firefox bookmarks

Hi... I did a Firefox refresh today. Prior to the refresh, my bookmarks were displayed of the left side of the browser page... now they are not. I can still see and acc… (read more)

Hi... I did a Firefox refresh today. Prior to the refresh, my bookmarks were displayed of the left side of the browser page... now they are not. I can still see and access my bookmarks if I go into manage bookmarks. But, I can not figure out how to get them displayed as before. Would appreciate any help anyone can provide. Thank in advance.

Asked by tom.042048 11 months ago

Answered by cor-el 11 months ago

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Reset Firefox dark mode source code?

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find… (read more)

I'm not very computer savvy but I followed a website a few months ago to edit Firefox so it'd default to dark mode. I think I went in and edited source code? I can't find the instructions anymore but I'd like to revert back to the original setting. How do I do that? I tried to refresh Firefox but it's still coming back with some websites in dark mode and some not. Please advise!

Asked by Helen Chao 11 months ago

Answered by zeroknight 11 months ago

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firefox browser cannot open folder selection

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app when in browser i cannot click on the "Open the file browser" icon that a… (read more)

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app

when in browser i cannot click on the "Open the file browser" icon that appears on websites. Also i cannot open the Downloads folder within the Menu bar from firefox I tried entering into safe-mode and still couldn't open I also tried using another User Profile under "Right click Firefox -> firefox profile manager" to try to see if it was something from my user profile that was causing the issue but i also couldnt open in another profile.

I also tried on a different browser to see if it was my device problem but i could open it. i tried on Brave and Chrome and it worked.

i dont know what to do, this was working normally last week and now it doesnt work, Even in another profile with no configuration done no extension and not logged in the "Open file" button doesnt work

Asked by wolmaner00 11 months ago

Answered by zeroknight 11 months ago

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Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (read more)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 11 months ago

Answered by cor-el 11 months ago

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History Only Shows Today's History

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes. I do not have Private Browsing on. I… (read more)

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

Asked by StevenB 11 months ago

Answered by cor-el 11 months ago

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Taskbar icon appearing blank

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to 1-… (read more)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

Asked by manysmiles 11 months ago

Answered by manysmiles 10 months ago

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JPEG Images no longer open internally in FF, get downloaded. No option to open internally

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed t… (read more)

Suddenly, now on FF 119.0.0.1, JPEG Images no longer open in new tab when clicked with mid-mouse-button (previous behaviour, wanted), instead they get downloaded, safed to DL-folder, and maybe opened in 3rd-party-app. I tried to change the Open-with settings, but to no avail - there's no option to 'Open in Firefox'/Internally. (Only Open with../Download)

I've tried older guides on the topic, which didn't apply here it seems, also cleaned cache, etc.

Asked by Henry Wachtel 11 months ago

Answered by zeroknight 11 months ago

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Default Apps

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I w… (read more)

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

Asked by samuelgolland 11 months ago

Answered by jscher2000 - Support Volunteer 11 months ago

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Unwanted google translate window

Help, I do not know how I got stuck with this but every time I go to twitter I get this tab pop up window and cannot get rid of it. I am not versed enough to get rid … (read more)

Help, I do not know how I got stuck with this but every time I go to twitter I get this tab pop up window and cannot get rid of it. I am not versed enough to get rid of it. Please, please help get rid of it. https://twitter-com.translate.goog/home?_x_tr_sl=en&_x_tr_tl=en&_x_tr_hl=en-US

Asked by laurelt2001 11 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Unable to deselect "Ask to save logins and passwords for websites"

I am unable to de-select the "Ask to save logins and passwords for websites" setting. The option is checked and I cannot "uncheck" the box. The texted is grey and the c… (read more)

I am unable to de-select the "Ask to save logins and passwords for websites" setting. The option is checked and I cannot "uncheck" the box. The texted is grey and the check box is a light color denoting it's not able to be toggled.

I searched for a solution and it's not the same problem as others are having where they have the the "never remember history" option enabled. My setting is "remember history."

I am a personal user, and this is my personal computer. I have admin rights on my computer. Running Windows 10 Pro.

Screenshot attached.

Thank you for any help with this.

Asked by kennethdyer 11 months ago

Answered by cor-el 11 months ago

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How to protect yourself from pages that take up huge amounts of memory?

I often see that some pages take up too much memory. This critically affects the performance of my laptop with 8 GB of memory. However, I was unable to reproduce this beh… (read more)

I often see that some pages take up too much memory. This critically affects the performance of my laptop with 8 GB of memory. However, I was unable to reproduce this behaviour. Now I have caught two web pages.

https://linuxhandbook.com/sort-top-command/ 

and https://www.tutorialspoint.com/how-to-find-number-of-ram-slots-in-linux The first page quickly takes up 1-2GB and continues to drain memory. The maximum usage was 7 GB on a laptop with 16 GB of memory. This behaviour is the same in Firefox and Chrome. The second page quickly takes up 2GB, which is very noticeable on 8GB laptops. Why do these pages take up so much memory? Most importantly, how can you protect yourself from such an unexpected memory consumption?

Asked by YDUBINSKY 11 months ago

Answered by zeroknight 10 months ago

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Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (read more)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 11 months ago

Answered by Zhenggli 10 months ago

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Unable to login to my bank when using Firefox New Private Window

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser u… (read more)

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser using its private window I have no problem, no delay, in logging in. It has occurred to me that Edge is deliberately blocking or somehow delaying my login attempt with Firefox. Could this be?

Asked by frawhi24 10 months ago

Answered by frawhi24 10 months ago