• Solved

No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 1 month ago

Answered by rtwymanjr 1 month ago

  • Solved

Place / configure TB 115's main window's menu bar ABOVE the button toolbar

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it b… (read more)

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Asked by Cbhihe 2 months ago

Answered by david 2 months ago

  • Solved

Thunderbird 112 doesn't show unread and total email counts in status bar.

Hello, Recently I have upgraded from Thunderbird 102 to 112, and I noticed that the unread and total mail counts which appeared on the right side of the status bar has b… (read more)

Hello,

Recently I have upgraded from Thunderbird 102 to 112, and I noticed that the unread and total mail counts which appeared on the right side of the status bar has been disappeared. Exploring options and other menus didn't help. Didn't want to dive into config explorer, because I don't want to tweak settings there much.

Are these counts removed from latest versions, or are they turned off somewhere, so I can turn them on?

Thanks in advance,

Cheers,

H.

Asked by Hakan Bayındır 5 months ago

Answered by Wayne Mery 5 months ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 4 months ago

Answered by Paul 4 months ago

  • Solved

After the upgrade to 115.2.2 I lost all of the contents of my Sent folder - Help

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see th… (read more)

I am a long time Thunderbird email user (back to Eudora) and never have had a problem until recently with 115.2.2 . I lost all of the contents of my Sent folder. I see the new Thunderbird sent email folder icon but it is empty.

Please help me find my lost sent emails and tell me how to prevent this from happening again. Thanks you in advance for your thoughts on this issue. chuck hall

Asked by Carlos 4 days ago

Answered by Wayne Mery 4 days ago

  • Solved

Hotmail account NOT SENDING email in Thunderbird 115.2.2

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both … (read more)

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem.

what should I do to make them work on Thunderbird?

Asked by edo1802 5 days ago

Answered by sfhowes 5 days ago

  • Solved

ImportExportTools NG incompatible with Thunderbird 115.2.2

I just automatically updated my Thunderbird installation. Only after the update was I told that the ImportExportTools NG incompatible with the new version. One of the rea… (read more)

I just automatically updated my Thunderbird installation. Only after the update was I told that the ImportExportTools NG incompatible with the new version. One of the reasons for using T'bird is for archiving old messages (mainly gmail). Are there plans to update the add-on or is there a work around for importing .mbox files ?

Asked by openroads1 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Cannot send email after upgrade from TB 102.15 to 115.2

I have 2 mail accounts synced to TB. Both are hotmail accounts. I can send emails from 1 but not the other after updating TB from 102.15 to 115.2. Everything else seems … (read more)

I have 2 mail accounts synced to TB. Both are hotmail accounts. I can send emails from 1 but not the other after updating TB from 102.15 to 115.2. Everything else seems to work. I've changed no settings and they seem correct as far as I can tell. When I try to send mail from the problem account, a blank browser pop-up comes for a few seconds (authentication?) then disappears; then, the "sending" bubble comes up and then times out giving this error message: "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again." What is a solution for this? Thanks in advance.

Asked by natehathaway 1 week ago

Answered by sfhowes 1 week ago

  • Solved

com.android.phone Crashing

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Sa… (read more)

For the past few weeks builds, downloading image from any website is weirdly triggering a crash of com.android.phone due to which mobile network is lost as well. Using Samsung Galaxy Note9.

Asked by Ved 1 month ago

Answered by Paul 1 month ago

  • Solved

tb-lost everything

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like setting… (read more)

i had the latest version 115 and i decided to install the previous version coz some things didnt go my way. i opened it and its supernova - i lost everything like settings, my local folders etc. how can i go back to all my settings i had in this supernova version?

Asked by Slawomir Dzwonek 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Menu bar is below tool bar after updating to Thunderbird 115.0

Hi, after updating to new Thunderbird 115.0 menu bar appeared below tool bar and I couldn't find a way how to put it above as in previous versions. Please see attached i… (read more)

Hi,

after updating to new Thunderbird 115.0 menu bar appeared below tool bar and I couldn't find a way how to put it above as in previous versions. Please see attached image. Any idea?

Thank you.

Asked by Kreibich 2 months ago

Answered by david 2 months ago

  • Solved

Firefox is not asking where to save files

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferenc… (read more)

Firefox is downloading files directly to my Downloads folder instead of asking despite having turned on every setting that says it should ask first. Under about:preferences I have turned on "Always ask you where to save files" under Downloads, and I have set Applications to "Ask whether to open or save files". I have even gone in to about:config and turned off "browser.download.useDownloadDir", but the files are still going directly to my default folder.

Asked by m_dessain 2 months ago

Answered by m_dessain 2 months ago

  • Solved

Bookmarks won't save to specified folders anymore

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-do… (read more)

I have lots of bookmarks, which I organise into folders and subfolders. In the last month or so, Firefox will no longer save them to the folder I specify from the pull-down menu when saving but just adds them to the general bookmarks menu. To sort my bookmarks, I have to go into Manage Bookmarks and move them manually. What's happened?

Asked by sei_shonagon 2 months ago

Answered by cor-el 2 months ago

  • Solved

[Firefox Android] Firefox freezes when I select an image on the main page of a Google search

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and th… (read more)

I'm using Android 13 and Firefox is updated to the latest update. When I Google something and select an image, Firefox freezes and I either have to reload the page and the image will load or I have to close & reopen the app and switch to the Images tab. This is on the main Google search page. Images selected in the Google Images tab work as expected.

Asked by popo 2 months ago

Answered by popo 2 months ago

  • Solved

TB 115.0b2 Deleted emails do not go to Trash

I have Thunderbird 115.0b2 installed and using unified folders. When I delete a message from my inbox or even any of my local folders, the deleted message does not move … (read more)

I have Thunderbird 115.0b2 installed and using unified folders. When I delete a message from my inbox or even any of my local folders, the deleted message does not move to my Trash folder. Basically, the email is gone. I looked through all the various TB settings and cannot find any that would cause this action. I really want the deleted emails to go into the Trash folder in case I make an error deleting the wrong email one day. Any suggestions are welcome.

Thank you, Steve

Asked by rino1222 3 months ago

Answered by rino1222 3 months ago

  • Solved

Unable to sync firefox Android with Desktop due to missing Sync Menu Item

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowe… (read more)

According to https://support.mozilla.org/en-US/kb/how-set-firefox-sync-firefox-android, there should be a Sync and Save Date option in Firefox Android Menu, but it's nowehere to be found.

Am currently using the latest version of Firefox

See attached screenshot.

Asked by myxsys 3 months ago

Answered by Paul 3 months ago