Showing questions tagged:

Open Profile folder/directory in Linux Zorin.

I want to copy my windows Thunderbird profile to Linux but my Profile Directory will not open when I press open directory. I downloaded Thunderbird from the Zorin app sto… (read more)

I want to copy my windows Thunderbird profile to Linux but my Profile Directory will not open when I press open directory. I downloaded Thunderbird from the Zorin app store, and it may be a flatpak or something – it won’t tell me now because I have already installed it – but I believe that could be a reason for the directory not opening. Is there a non-PC-literate way of finding out and fixing this?

Solved 29

Something happened on my screen support I use to see Thunderbird icon next to Foxfire, but I must have hit something I should not have help!

The Thunderbird icon use to come up on the bottom portion of my screen upon opening the system, I must have hit the wrong key I am a senior and not that into computers.… (read more)

The Thunderbird icon use to come up on the bottom portion of my screen upon opening the system, I must have hit the wrong key I am a senior and not that into computers. How do I get the icon to come up automatically.

Solved 1 1

The address marked as “Default” is not displayed first.

Maybe I have not found where to set it, otherwise it is a .change request. When creating a new message and entering a name in the “To” field, all email addresses for the… (read more)

Maybe I have not found where to set it, otherwise it is a .change request.

When creating a new message and entering a name in the “To” field, all email addresses for the recipient are displayed for selection. - Order as in the address book - The one marked as “Default” is neither the first nor identifiable as such. The order in the address book cannot be changed either. Thank you --- [German] Als Standard markierte Adresse wird nicht als Erstes angezeigt. Neue Nachricht, Eingabe des Namens in „An“, es alle Email Adressen für den Empfänger zur Auswahl angezeigt. - Reihenfolge wie im Adressbuch - die mit Standard gekennzeichnet ist weder die Erste noch als solche identifizierbar. Reihenfolge im Adressbuch auch nicht veränderbar. Vielen Dank

Solved 5

Thunderbird Keeps Asking for Authentication + Cannot Send Emails

Hello, I have been using Thunderbird for years without issue, but three days ago, I started having issues. Now, I don't receive emails when I open Thunderbird. If I delet… (read more)

Hello,

I have been using Thunderbird for years without issue, but three days ago, I started having issues.

Now, I don't receive emails when I open Thunderbird. If I delete my password and re-sign in, I receive emails, but cannot send them. Trying to send an email makes Thunderbird ask me to sign in again.

I have two email accounts that I use with Thunderbird. Both accounts have this issue. I have this issue regardless of the network I'm in (work, cell hotspot, or home).

Things I have tried:

  • Verified that my IMAP and SMTP settings match the guidance from email servers.
  • Verified that my computer firewall is not blocking email.
  • Tried connecting on different networks (so different ISPs)
  • Deleted and re-entered passwords for each account

Here my current server configuration:

  • Email 1 (@gmail.com)
 * Server Name: imap.gmail.com
 * Port: 993
 * Connection Security: SSL/TLS
 * Authentication Method: OAuth2
  • Email 1 Outgoing Server:
 * Server Name: smpt.gmail.com
 * Port: 465
 * Authentication Method: OAuth2
 * Connection Security SSL/TLS
  • Email 2 (@[university].edu)
 * Server Name: outlook.office365.com
 * Port: 993
 * Connection Security: SSL/TLS
 * Authentication Method: OAuth2
  • Email 2 Outgoing Server:
 * Server Name: smtp.office365.com
 * Port: 587
 * Authentication Method: OAuth2
 * Connection Security SSL/TLS

I will greatly appreciate any help you can provide!

Solved 2 1

Microsoft Outlook authentication failure.

when I try and add my microsoft outlook account, it redirects to a webpage, which after saying yes a few times with an already signed in session, redirects to localhost 4… (read more)

when I try and add my microsoft outlook account, it redirects to a webpage, which after saying yes a few times with an already signed in session, redirects to localhost 44645. localhost 44645 notably does not seemingly direct to anything, and thunderbird does not change. clicking "continue" re opens the microsoft webpage How should i connect my outlook account? system details; ``` OS: Linux Mint 22.3 x86_64 Host: ThinkPad L14 Gen 2a Kernel: 6.14.0-37-generic Uptime: 7 hours, 40 mins Packages: 2177 (dpkg) Shell: bash 5.2.21 Resolution: 1920x1080 DE: Cinnamon 6.6.4 WM: Mutter (Muffin) WM Theme: Mint-Y-Dark-Aqua (Mint-Y) Theme: Mint-Y-Aqua [GTK2/3] Icons: Mint-Y-Sand [GTK2/3] Terminal: gnome-terminal CPU: AMD Ryzen 7 PRO 5850U with Radeon Graphics (16) @ 4.508GHz GPU: AMD ATI Radeon Vega Series / Radeon Vega Mobile Series Memory: 14803MiB ```

Solved 15 20

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

In Thunderbird, how can I stop text in the previous emails in a string turning blue? I have looked everywhere in Settings where colour is mentioned and everything is set … (read more)

In Thunderbird, how can I stop text in the previous emails in a string turning blue?

I have looked everywhere in Settings where colour is mentioned and everything is set to black text on a white background. Nothing is set to blue.

I do not want to see blue text anywhere.

Please advise.

Solved 14 2 100

Cannpt use INBOX as before

I have been using the INBOX that is under my email address. This worked for years except one time before when the same thing happened where the messages are from years a… (read more)

I have been using the INBOX that is under my email address. This worked for years except one time before when the same thing happened where the messages are from years ago. I have to go further down to use ALLMAIL to get the current messages. The INBOX shows "3" while the ALLMAIL shows 5,626.

So, the INPUT is not current as before but old messages. How do I fix this?

Thanks,

Eddie

Solved 6

Release 153. No drag and drop

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some… (read more)

Just updated to the latest version 153. No drag and drop ... message shown is 'Unspecified Error'. I made no changes when updating to this latest release. Appreciate some guidence. Thanks

Solved 1

No button to send my emails

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about … (read more)

I started a monthly donation to Thunderbird a few hours ago and now I'm thinking it may have been a scam. Not sure, and I have sent an email to your donation email about this. Since I made that donation (and maybe this is a coincidence), I am not able to send any emails. I can compose an email, but there is no "send" button anymore. Can you help me with this? Thank you very much.

Solved 4 1

How to create a simple backup of the entire Thunderbird folder?

I'm asking this question so I can post some helpful information for people wanting to create a backup of their profile. If you are using Windows OS and you got your downl… (read more)

I'm asking this question so I can post some helpful information for people wanting to create a backup of their profile.

If you are using Windows OS and you got your download from the official website: https://www.thunderbird.net/en-US/thunderbird/all/

How do you locate the correct folder to backup? The backup must contain everything, profiles, mail accounts, emails, address books, calendar, preferences - the lot. The backup can be used to transfer between computers.

Solved 7 89

Can no longer drag and drop email attachments from emails to folders after 153esr update

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I… (read more)

My Thunderbird install updated from 140.13.0esr to 153.0.2esr yesterday and now I can no longer drag and drop any attachment from an email to any folder on my computer. I simply get an error message window with a title of "Error Moving File or Folder" with "Unspecified error" text. See image attachment.

I've tried a variety of folders, including Downloads, Documents, Pictures and other folders on local and external storage devices.

I can save the attachments using the Save All button, or by right-clicking a file and choosing Save As, but not by dragging and dropping as I have done so for years.

I have checked if Thunderbird is running in admin mode, which it is not, but have tested it both ways with the same problem occurring. I have also run Thunderbird in Troubleshoot mode, and the same thing occurs. I tried clearing the startup cache from the troubleshooting page with no change. Restarting the PC did not resolve the issue, and disabling my anti-virus(Avast) also did not make a difference to the issue.

Solved 3 21 40

I accidentally deleted the entire AOL entry in the Saved Logins section and cannot see how to add it back

I needed to change my AOL password and when I went to change it in Thunderbird I accidentally deleted the entire entry instead of just the password. Now I don't see a m… (read more)

I needed to change my AOL password and when I went to change it in Thunderbird I accidentally deleted the entire entry instead of just the password. Now I don't see a mechanism to reenter that information. I thought it might ask that if I simply tried to reconnect to the AOL mail, but I get the attached when I try even though that is the information I use to sign into AOL

Thoughts?

Thanks, John

Solved 2

Every new message window requires a reset to "Restore Default" every time in order to activate the send button so how do I make the "Default" mode permanent?

On my iMac, across all thunderbird email accounts, when I click on "New Message", the new window opens up with the Send button and Encrypt button blanked out. To activate… (read more)

On my iMac, across all thunderbird email accounts, when I click on "New Message", the new window opens up with the Send button and Encrypt button blanked out. To activate the Send button, I have to right click on the Send button, then click on "Customize..." button, then click on "Restore Default Set". Next new message, same drill. This started one day ago and is a pain in the butt. How do I make the Send button live permanently?

Solved 2

Password rejection by email provider

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems be… (read more)

I changed my password for Greenby/Plusnet today. Now Thunderbird is unable to connect to them. The password is correct as I can enter website directly. No problems before change. Grateful for help.

Should I reinstall?

Solved 10

get error message "Unable to log in at server. Probably wrong configuration, username or password." when I try to install Thunderbird on new WQindows 11 computer

I had Thunderbird on my Windows 10 computer. I bought a new Windows 11 computer and downloaded Thunderbird. When I try to set up my email account, I provide my full nam… (read more)

I had Thunderbird on my Windows 10 computer. I bought a new Windows 11 computer and downloaded Thunderbird. When I try to set up my email account, I provide my full name (not my Thunderbird user name) and email address. The next screen has the message "Configuration found in Mozilla ISPDB ". I clicked on IMAP and hit continue. The next screen I type in my password for my Spectrum mail account. I have confirmed that the password works went I log onto the Spectrum website. The next screen has the Authentication error "Unable to log in at server. Probably wrong configuration, username or password.". I've also tried using my Thunderbird user name and Password instead of my full name and Spectrum password with the same results. I know my Thunderbird user name is correct but I can't be 100% sure that my Thunderbird password is correct.

I'm not sure if this matters but my email has the has the extension ----@socal.rr.com. This was assigned to me by my original email provider, which was Time Warner Cable. Spectrum bought Time Warner Cable a few years ago and I think Spectrum uses a different extension.

Solved 4 79

How do I get Contact Name only (no address) in the TO: Field of Outgoing Emails

I prefer to have the Contact Name only display in the TO: field of composed or outgoing emails. I already know their address is correct in my Address Book, why do I need… (read more)

I prefer to have the Contact Name only display in the TO: field of composed or outgoing emails. I already know their address is correct in my Address Book, why do I need to see it? Presently, the TO: field shows "Name <email address>", as shown in the first uploaded image.

I am a new user to Thunderbird and I have reviwed, and believe, set all the Settings correctly that I could find on the subject (see second uploaded image), but the results do not change.

What am I missing?

Thanks Matt T

Solved 2

How to filter all incoming emails to copy to another folder?

How to filter all incoming emails to copy to another folder? Filter has no "on incoming" criteria, only Subject From Date Size I want "upon arrival", copy to ... Archi… (read more)

How to filter all incoming emails to copy to another folder?

Filter has no "on incoming" criteria, only

Subject
From
Date
Size

I want "upon arrival", copy to ... Archive will probably do.

Alternatively, is there a setting for ALL Subjects, ALL Froms, ALL Dates, ALL sizes?

Thanks.

Solved 4 100

Using the font settings in Thunderbird does not seem to be working.

My eyesight5 is pretty bad. I'm trying to make the display fonts quite large (32), but nothing seems to be working. The settings allows me to select a font and set the si… (read more)

My eyesight5 is pretty bad. I'm trying to make the display fonts quite large (32), but nothing seems to be working. The settings allows me to select a font and set the size from a pull down list, but nothing changes. Presentation and functional operation should be isolated from each other as possible.

Solved 2