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  • Solved

https being forced in non-private tabs

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disab… (read more)

I used to have the https-only mode on, but I have since turned it because I'm unable to hit an http only site. However turning off this setting does not work. After disabling, I have tried disabling all extensions and forced an app restart, but I'm still being forced to https for a site I'm trying to use http for. I am not being forced in a private tab, so this makes me think that disabling https-only doesn't work anymore...

Asked by OhShazbot 3 weeks ago

Answered by OhShazbot 2 hours ago

  • Solved

App switches between two layouts

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but… (read more)

For some reason on the app it switches between two layouts for my gmail account. From the photos I attached a drop down menu that says gmail is present in one of them but sometimes when I go to open the app sometimes it will just show it fully with out the gmail part.

If its possible I would like it to now show the gmail drop down menu.

Asked by Blaze 3 days ago

Answered by Platform34 2 days ago

  • Solved

Secondary Inboxes NOT Cashing eMails Automatically

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App. After trying different eMail Client App i s… (read more)

Hello, i work for a Company that recently switched our eMail hosting to BoxMail and this company doesn't have an Android App.

After trying different eMail Client App i selected Thunderbird, BUT THERE IS ONE ISSUE

My BoxMail inbox is divided in a series of Sub-Inboxes where the eMails from Workers of the Company get automatically sorted into.

Thunderbird recognizes and lists these inboxes, in fact it lists them under the inbox

BUT IT DOESN'T INDICATE ME WHERE THE EMAILS HAVE GONE TO to be specific, i get notified when an eMail arrives, and it says in the little Bubble that i have... 36 eMails

But then, in my inbox i have only 7, yet all the SubInboxes still Display ZERO.

I have to enter each Sub-Inbox, and Refresh the Page to show me if there are new messages, and only after i do that, it will display how many unread eMails i have in that Sub-Inbox.

This is overly frustrating and time consuming, because every time i receive an eMail and get notified about it, i have to manually enter each of the 30 Sub-Inboxes i have and Refresh it hoping to find the new eMail Received.

Is there a way to set the Sub-inboxes to Auto-Refresh the eMails within every 10~15 minutes?

Because as it stands, i am losing too much time every day and eventually this will cause an issue that will force me to seek for a different App, and i truly like Thunderbird.

Thank you for your time is helping me solve this matter HAVE A GREAT DAY

Asked by stefob 1 week ago

Answered by Platform34 1 week ago

  • Solved

BUG: Keyboard doesn't adjust the UI

Now, after the latest update (October 18 – 144.0 (Build #2016119303)), keyboard isn't "detected" by pages. So when KB is open, can't scroll to the bottom of the page. Or … (read more)

Now, after the latest update (October 18 – 144.0 (Build #2016119303)), keyboard isn't "detected" by pages. So when KB is open, can't scroll to the bottom of the page. Or similarly, pages which have a message box at the bottom, KB overlays that box and everything below it. Quick test shows that only the New Tab screen and URL bar know about the keyboard status.

Asked by atso.galkin 2 weeks ago

Answered by Kiki 1 week ago

  • Solved

Error when making payment

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6… (read more)

Hello, When I submit a payment for my driver's license on my state's website site, it always tells me that an error has occurred and to try again. I have retried it for 6 times with the same result. The web site states that I should be using version 38 of Firefox or higher but I don't know how to check for this. When I go into about Firefox there is just a long string of numbers 144.0.1 that continues from here. Is this version 144.0.1 higher than ver 38? Thank you in advance for your reply.

Asked by Pampaw 1 week ago

Answered by Paul 6 days ago

  • Solved

Thunderbird Mobile - No Inbox or other folders on only one account (Outbox only)

Hi all, I have tried on K9, and Thunderbird Mobile. On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one … (read more)

Hi all,

I have tried on K9, and Thunderbird Mobile.

On my tablet, with K9 mail, I exported my fully working accounts, and imported to my phone. All worked, except one account, where it only has an outbox. No inbox, no sent folder, nothing.

I then Installed Thunderbird mobile, and used the QR code link in the desktop app, to sync to it. Same issue. All other accounts work fine, but not that one account. Only an outbox.

I've logged into the web version of that account, and no restrictions are on folders. And it's only on my phone. On tablet it's fine.

I can't even choose folders in settings, for sent, etc, as there are none to choose.

Any help would be greatly appreciated. Thank you

Asked by postaccount 1 week ago

Answered by Platform34 1 week ago

  • Solved

Opposite of load up to x more

I am in my inbox. At the bottom of the screen is "load up to x more". Okay that's nice but now I regret having done that. How can I simply get back to the previous sta… (read more)

I am in my inbox. At the bottom of the screen is "load up to x more".

Okay that's nice but now I regret having done that. How can I simply get back to the previous state of not having that many messages in the list?

No I don't want to actually delete any messages on the IMAP server.

Asked by jidanni 1 week ago

Answered by Yu5tiqX9og 1 week ago

  • Solved

Where is the manual?

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs. No, I don't have a specific ques… (read more)

I'm looking for the Thunderbird for Android user manual. Is there something like that available to read? All I found was scattered FAQs.

No, I don't have a specific question. I just want to read the whole manual.

Asked by jidanni 1 week ago

Answered by George Kitsoukakis 1 week ago

  • Solved

can't change app icon (android)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-… (read more)

hey, have a little issue: it seems i'm not able to change the app icon (android). i've followed the instructions found in https://support.mozilla.org/es/kb/customize-app-icon-firefox-android ; updated the app at the store, rebooted my device and finally (the problem persisted) uninstalled and installed again Firefox app. still nothing, the option does not appear. i'm adding an scrrenshot. very thank you.

Asked by sakura 2 weeks ago

Answered by Paul 2 weeks ago

  • Solved

I can't see the e-mails I sent on mobile

Hello, I would like help with my issue of not seeing the e-mails I sent on my mobile device through thunderbird in my "INBOX.1sent" folder nor my outbox. I have no eviden… (read more)

Hello, I would like help with my issue of not seeing the e-mails I sent on my mobile device through thunderbird in my "INBOX.1sent" folder nor my outbox. I have no evidence that these e-mails even were sent anywhere. I only see the e-mails that I have sent on the Linux version. How do I access the e-mails that I sent on my android version of thunderbird?

Asked by Filip Górecki 2 weeks ago

Answered by Platform34 2 weeks ago