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Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I fina… (read more)
Online purchases only work on about 50% of the websites I buy on. The most recent one was buying a gift card from Whole Foods. This is becoming so ANNOYING; before I finally switch to another browser, does anyone know how to fix this?
Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, … (read more)
Hello, after updating the mobile Firefox to version 135, I encountered a problem. When I start speeding up video playback on YouTube, a clicking sound regularly appears, as if it’s a micro-stutter in the audio. I uninstalled and reinstalled the browser, and the issue persists even on a clean browser with no extensions. A similar issue also exists in the beta version of Firefox 136 and the nightly version 137, which I installed for testing without making any changes. To check, I installed Firefox 134 again, and the issue does not occur there. My phone, the Tecno Pova 6 Neo, is relatively powerful with an 8-core processor at 2.2 GHz and 8 GB of RAM. Operating system HiOS 14 on Android 14. Could you help me? Thank you.
Skip to main content Switch language Skip to search Mozilla Support Logo Explore Help Articles Community Forums Ask a Question Contribute regin… (read more)
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Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vom… (read more)
Hello, I am suffering from an odd issue when using twitch.tv. In short, when viewing peoples streams, my video feed will usually turn into colorful static (aka "clown vomit"). I suspect that the issue is coming from Firefox, but I can't be certain. I am using a newly-bought laptop and the issue could be caused by a large number of things, theoretically. Here is what I know:
Can someone please give me advice for how to fix this? Has anyone seen anything like this before? Is there a way for me to get deeper under the hood of either Twitch or Firefox and more closely debug the video stream when it fails?
When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot… (read more)
When a tab is opened or moved into a new window (image 2.png), the additional windows will disappear from the Windows taskbar after a few moments (image 3.png) and cannot be accessed via Alt+Tab, the only way to reach that window is via dragging the windows around or with the Firefox View tab.
A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . … (read more)
A video of what is happening . This only happens when I search something up, for example, if I search more than one thing up on Pinterest, Google and sometimes Youtube . . . I'm sure it's not related to any extensions, the only one I installed recently was Privacy Possum, but after noticing this issue I deleted it and it didn't resolve the issue.
Help me Please it's Killing my Eyes
With Respect, Thomas Snell
I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use … (read more)
I used this a lot, but now cannot find it on any toolbar. I've added no software or made any changes in the interim. I was hospitalized from 1/10 to 1/31, and didn't use my computer in that period. I updated Firefox, and still can't find the control.
Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without … (read more)
Hi Win10 PC fully up to date. Changed my printer from a Xerox to an HP laser. In the control panel, set the HP as the default printer. MS Office prints on the HP without prompting. Firefox (134.0.2) always defaults to the Xerox. The HP is available in the drop down box. Restarting the PC or reloading Firefox makes no difference, Firefox always defaults to the (non existent) Xerox. MS Edge defaults to the HP. Any ideas? Regards - Andrew
I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display cor… (read more)
I use the IRS form filler to pay my taxes...have for years with Firefox browser. This year (for 2024 return) when I sign into the site the 1040 form does not display correctly. the boxes are to the right and below the actual placement. I emailed IRS who said it is a setting in Firefox. I tried the site using Microsoft EDGE and it displays correctly. I have searched for possible solutions and tried them all like using/on and off excelerator, letting Firefox chose size and colors of sites, turned off Noton etc. I posted another question here but no replies or looks so maybe I did something wrong so I will try to post again. I have W10 fully updated and Firefox too up to date. I understand I could use Edge but never had to and prefer to use Firefox as I have before. any suggestions would be appreciated or where I can report a possible issue with Firefox. I have attached a sample. thank You
I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems. Thanks in advance for… (read more)
I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.
Thanks in advance for your time.
Mary
Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge … (read more)
Lately I've had to reload/refresh pages more frequently because of download issues. In order to the in FF I need to press the F5 key. To do the same thing in either Edge or Chrome all I need to do is right click and a little popup screen shows me the reload/refresh right there. Much more convenient to use. FF should use a similar technique.
Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, … (read more)
Hi all.. I find that other apps regularly prompt me to "unlock Firefox" when I get to a point in them that requires keyboard input. I attach a screenshot of the problem, one in Bluemail and one in MS Excel. I am unable to remove the prompt - by a long press or short - until I type some characters, often a number of characters. Then the prompt disappears. The keyboard is SwiftKey, and I have asked them but they say it's not them. Any suggestions welcome. Thanks in advance. P
Hello, Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some i… (read more)
Hello,
Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.
On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.
What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember
None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.
Thank you!
The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the … (read more)
The sound input icon prevents me from typing the site name. I do not use voice input, much less use Google. The input field is small and it is not convenient to edit the name of the site where you are going to go and then voice input is distracting.
Don't you have a darker theme? All this brightness hurts my eyes.
Settings does not have the Sync choice. Samsung Galaxy 24.
Hi. I have some feature requests for Firefox for Android. - pos of the address bar when typing: The feature to change the position of address bar is useful. But other se… (read more)
Hi. I have some feature requests for Firefox for Android.
- pos of the address bar when typing: The feature to change the position of address bar is useful. But other search bars and the suggestions are still on the top. While putting the address bar makes it easy to access, it confuses my eye movements. I think there should be an option to change the address bar when typing. - shortcuts: I'm using a Samsung Galaxy phone and they have a feature to set some shortcuts like forward and search in app to an action. On this point, Firefox is inferior than Chrome for me. Chrome supports these shortcuts.
download app and enjoy my life
Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant c… (read more)
Recently starting having the issue where some whites and the tab icons appear washed out and even glitched out and pink when using my PC. I haven't made any significant changes to my system as far as I recall.
Colours in other browsers and applications are effected. Going to the same webpage on both Brave and Edge shows the whites correctly. On all the games on my PC there are no glitches in colours.
I have tried a few fixes already: -Removing and re-downloading GPU drivers - Fixes the issue temporarily. After about 1 day the issue comes back. -Re-seating the GPU - No fix. -Turning off colour override in Firefox - No fix. -Uninstalling and reinstalling Firefox - No fix.
If anyone has an idea or knows the setting that may be causing this problem I would really appreciate it.