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  • Solved

Local folder emails disappeared

I bought a new PC in February, backed up all emails and transferred onto new PC. All working fine until last week when windows OS crashed the new PC, managed to re-downlo… (read more)

I bought a new PC in February, backed up all emails and transferred onto new PC. All working fine until last week when windows OS crashed the new PC, managed to re-download Thunderbird and installed everything from back-up USB emails up to February. From February to today no emails have been uploaded in the "local folders". Is there a cloud/ server that stores my old emails in the local folders, so I can recover them, or even a program?

Asked by Michaela Prout 2 days ago

Answered by Michaela Prout 8 hours ago

  • Solved

Thunderbird Sent Folder

I have a problem that is probably the same as JG who recently posted here except he describes it a bit differently. When I Send a message it sends correctly. There are … (read more)

I have a problem that is probably the same as JG who recently posted here except he describes it a bit differently. When I Send a message it sends correctly. There are NO attachments. I get an error message which is attached. Clicking on Retry, the window closes and nothing is recorded. Click on Save and the Error message re-appears. Clicking again on Save and the window closes but nothing is Saved.

Asked by Don K2PMC 21 hours ago

Answered by Don K2PMC 21 hours ago

  • Solved

Unable to Load Email

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunde… (read more)

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunderbird? The email function was working fine and the next morning, all of my messages in the panel disappeared.

I'd appreciate any immediate feedback. Thank you.

Asked by D Ward 3 days ago

Answered by Mapenzi 1 day ago

  • Solved

After update 138.0.1 my profile is not "opening" emails

After update 138.0.1 my profile is not "opening" emails. I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either cl… (read more)

After update 138.0.1 my profile is not "opening" emails.

I can see that im getting emails, i can see that i can send and make new emails, but the emails when i either click or double click them are "white".

I even tried reading the "source code" it shows nothing. I even tried going to the beta channel, but no avail, the issue persists.

Is there a cleanup, any file to delete? something?

Asked by helder5 1 week ago

Answered by helder5 1 week ago

  • Solved

Thunderbird 128.10.1esr suddenly stopped displaying emails in the inboxes. Works in Troubleshoot Mode.

OS: Windows 10 (64 bit) Thunderbird 128.10.1esr (32bit) I have used Thunderbird without issue for a few years. Today, my inboxes are partially full and emails have myst… (read more)

OS: Windows 10 (64 bit) Thunderbird 128.10.1esr (32bit)

I have used Thunderbird without issue for a few years. Today, my inboxes are partially full and emails have mysteriously disappeared. I opened it in safe mode and all the emails are there. I followed help suggestions to disable extensions and addons. The emails have not returned to my inboxes but still appear in safe mode.

I am not a techie and find this very challenging.

Please please could someone help me? I would be so grateful. Thank you in advance. email: <redacted>@gmx.us Best wishes JJ

Asked by jj.7 4 days ago

Answered by Ed 3 days ago

  • Solved

Message preview stopped working

I am having a problem with my thunderbird email client. There was an update to the program over night and now when I load thunderbird it is unable to show me the content … (read more)

I am having a problem with my thunderbird email client. There was an update to the program over night and now when I load thunderbird it is unable to show me the content of emails in any of the folders. I can see the emails in the list and all the folders are shown in the folder tree on the left. Howevr I am not able to access the content of the emails. My thunderbird profile folder is on a network share, this fileserver is a windows based machine. If I copy the profile to my local machine the profile works correctly and I am able to open emails and view the contents. It is only when my profile is on the network that I cannot view the contents of the emails. I ran thunderbird in safe mode and this does not resolve the situation. I have tried to repair the folders but this did not work. I deleted the .msf files but this also did not work. I ran the thunderbird debugger and then tried to access an email, the debugger stopped on the follwing exception: NS_ERROR_XPC_BAD_CONVERT_JS: Could not convert JavaScript argument arg 0 [nsITreeView.setTree]. What could be the problem with my emails?

Asked by galaxy s23 1 week ago

Answered by galaxy s23 3 days ago

  • Solved

[new-feature-request] : new message filter spread across all accounts

reading the documentation it seems to me that the only way to bring a message filter from one account to others is to export the filter and import it into the desired acc… (read more)

reading the documentation it seems to me that the only way to bring a message filter from one account to others is to export the filter and import it into the desired account.

It could be useful, when I decide to create a filter, to have the possibility to automatically spread it across all accounts ?

I am referring in particular to the creation of filters on header "From, To, CC, Bcc" where in each account I have created a SPAM folder (with the same folder name) to trash messages.

Thanks. marvin

Asked by Vincenzo "marvin" Martiello 4 days ago

Answered by david 4 days ago

  • Solved

No Apps Available Thunderbird Linux

Hello. In Thunderbird 128.10.1esr (64-bit), when I click on an email to view, and that email has an attachment, an error pop-up occurs that says "No Apps available" and "… (read more)

Hello. In Thunderbird 128.10.1esr (64-bit), when I click on an email to view, and that email has an attachment, an error pop-up occurs that says "No Apps available" and "No apps installed that can open..." This occurs for the number of attachments I happen to have in that email. So 3 attachments, 3 pop-ups.

First, I haven't even tried to open the attachment yet, I'm simply viewing the email. Secondly, if I cancel out the error pop-ups, I can still open the attachments in my default programs.

Any help on how to fix this (or turn it off) would be greatly appreciated.

I have not installed older versions of Thunderbird to see if it would go away, though I suspect it eventually could as I didn't always experience this. I did also update my Linux distro fairly recently, but it was after this started occuring.

I'm using Linux Mint Cinnamon 20.3 and flatpak to install/update Thunderbird

Asked by Anthony Bineyard 6 days ago

Answered by Anthony Bineyard 5 days ago

  • Solved
  • Locked

imap authentication failure

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work o… (read more)

As of today, I can neither send nor receive email for my imap accounts - imap.gmail.com and imap.mail.yahoo.com. I have Thunderbird 128.9.1esr(64 bit). They both work outside of Thunderbird. Notification reads: Authentication failure while connecting to server ... where ... is each url above.

Asked by Mary 1 month ago

Answered by sfhowes 1 month ago

  • Locked

Thunderbird message pane is empty when trying to view any email at all.

I have Version 128.5.2esr (64-bit), it says it is up to date. So I've been noticing a couple of days now that I can no longer view messages in the message pane to the ri… (read more)

I have Version 128.5.2esr (64-bit), it says it is up to date.

So I've been noticing a couple of days now that I can no longer view messages in the message pane to the right of the screen. When I click on an email in the list on the left, the top of the pane on the right shows me the To, From, subject etc, as well as a yellow bar saying "Warning: To protect your privacy, Thunderbird has blocked remote content in this message." Then, nothing underneath this. Where it used to show the email contents. I do NOT want to have to double click every single email in my inbox to look at them in a separate tab. Most of what I get is not useful. I want to be able to click once and preview the email, then click Down to check the next one, and on and on the same as Thunderbird did it LAST WEEK.

Can someone help me get it back to working please? Thanks!

Asked by elvenswordmaiden 4 months ago

Last reply by Wayne Mery 6 days ago

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Thunderbird Inbox emails gone

I recently posted a request for help which was; Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few fo… (read more)

I recently posted a request for help which was; Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I have found all Inbox emails have bee dumped into my Trash folder! Please help - how can I get emails back where they belong and get Thunderbird back into working order? Very grateful for any help' Thank you, kindest regards Brian Benger PS where will I get your reply if my email not working??

I had two replies, one was from Wayne Mery who asked what version of Thunderbird I was using, my answer to that was 128.10.0est(64bit). the second message failed to transfer from my mobile to computer because I suspect to my problem above.

So sorry to reply like this I could not find how to reply to very kind replies I received Kindest regards, Sprite (Brian)

Asked by sprite 2 weeks ago

Last reply by Wayne Mery 6 days ago

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Thunderbird - Emain Group Size Limit

Does Thunderbird have a list on the number of members you can add to create an email group. I seem to only be able to add 7. Is it possible to create a larger group - e.g… (read more)

Does Thunderbird have a list on the number of members you can add to create an email group. I seem to only be able to add 7. Is it possible to create a larger group - e.g. up to 50?

Asked by Badger57 6 days ago

Last reply by Matt 6 days ago

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Thunderbird app on phone

duplicate of /questions/1512439 thread I have downloaded the app to tablet and phone and all I get on both is blank white screen for unified inbox phone is Samsung a52 t… (read more)

duplicate of /questions/1512439 thread

I have downloaded the app to tablet and phone and all I get on both is blank white screen for unified inbox phone is Samsung a52 tablet is android 15

Asked by Daniel Baharier 6 days ago

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Thunderbird Android: can't add smtp server.

Hello, for the last week my Thunderbird android is no longer sending mail. I revoved and add it again my mailbox. On the SMTP validation I receive this error message: Un… (read more)

Hello, for the last week my Thunderbird android is no longer sending mail.

I revoved and add it again my mailbox. On the SMTP validation I receive this error message: Unexpected end of string

Setup is not finishing.

Asked by MarcBabin 1 week ago

Last reply by david 1 week ago