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  • Solved

Unable to set up yahoo account on new computer

Have been trying to set up some pop3 yahoo mail accounts on a new computer. I have used automatic configuration. I have used manual configuration using the data from my o… (read more)

Have been trying to set up some pop3 yahoo mail accounts on a new computer. I have used automatic configuration. I have used manual configuration using the data from my old computer. I have checked the configuration settings on both Yahoo and Thunderbird sites. In all instances Thunderbird verifies the account is valid, but the next window asks for my yahoo username and password. I cannot get passed this stage. I have tried entering my yahoo password and I have also tried the app generated password from Yahoo, all I get is a Yahoo "something went wrong" message. Interestingly I did manage to get one of the accounts to work yesterday, but I must have tried no end of different permutations and I have no idea which one eventually worked.

Asked by philipa_griff 1 week ago

Answered by philipa_griff 1 week ago

  • Solved

Account Order

I am using version 146.0.1. When I try to change accounts order from "Account Settings" by dragging and dropping the account and restart TB then it is returning to previo… (read more)

I am using version 146.0.1. When I try to change accounts order from "Account Settings" by dragging and dropping the account and restart TB then it is returning to previous order. So I am not able to change the accounts order. Thank you. Ulvi

Asked by Ulvi Temel 1 week ago

Answered by Mapenzi 4 days ago

  • Solved

Confirm Account? Questionable Emals

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better i… (read more)

I have a new Mozilla (FireFox) account and keep getting emails that say I need to confirm it. They include a button to do so but I'm not clicking it unless I get better information from you. Please help. The email swears my account will be deleted if I don't confirm it. What do I do?

Asked by Paul S 5 days ago

Answered by James 5 days ago

  • Solved

Unable to add AOL account to Thunderbird

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird.… (read more)

After many years of using Thunderbird with an AOL account I changed my password in AOL to increase the security. So I had to install the AOL account again in Thunderbird. I created an app password in AOL and put it in Thunderbird. Everythin fine so far. AOL login window opens automatically. But after login to AOL the message "somthing went wrong" and "try on anther device" pops up. I tried it on several PC's - no way. Other mail clients like Mailspring oder Mailbird did work with the AOL account. What is the problem?

Asked by ReachTheStar 2 months ago

Answered by ReachTheStar 5 days ago

  • Solved

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up. I have had to set up new email account for my wife because her one she has … (read more)

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up.

I have had to set up new email account for my wife because her one she has used for 10 years will end after 6th January 2026 because email service provider is ceasing email business. I have an hotmail address that has worked seamlessly with Thunderbird for 10 years. If it is tried in Thunderbird to access the new account to check for new mail it either states not authorised or not connected. I have tried adjusting settings to be same as mine but not succeed in solving. I am at a loss. Maybe it was easier set up accounts 10 years ago?

Asked by ernest9 6 days ago

Answered by Matt 5 days ago

  • Solved

NNTP: Thunderbird not working with newly added newsgroup accounts

My profile did previously work with news.eternal-september.org, although I very rarely used NNTP. The last active use might have been as long as July or August 2023. A … (read more)

My profile did previously work with news.eternal-september.org, although I very rarely used NNTP. The last active use might have been as long as July or August 2023.

A few days ago I added news.gmane.io, it did not appear in the sidebar.

news.eternal-september.org:

  • was originally in the sidebar, and responsive
  • is not in the sidebar after removing then re-adding the account.

Can anyone reproduce this issue?

Environment

Thunderbird 140.0.1 (64-bit) on Kubuntu 25.10. Neither Flatpak nor Snap; my configured software sources include packages.mozilla.org/apt/ for deb.

/etc/apt/trusted.gpg.d/packages.mozilla.org.asc exists.

The profile was previously used on FreeBSD 15.0-CURRENT, if that's relevant.

Asked by Graham Perrin 6 days ago

Answered by Graham Perrin 6 days ago

  • Solved

Adding another POP3 account using new Account Hub ends in a waiting loop

Using Thunderbird 146 on Win 10. Trying to add existing mail accounts as already did in early Thunderbird 17. 1. one pop account (gmx.net) added successfully. 2. one imap… (read more)

Using Thunderbird 146 on Win 10. Trying to add existing mail accounts as already did in early Thunderbird 17. 1. one pop account (gmx.net) added successfully. 2. one imap account (gmx.net) added successfully. 3. trying to set up further pop accounts of gmx.net end in waiting loop although data check of program is ok. Checked and verified muliple times server data, account and pw.

Asked by enyah 2 weeks ago

Answered by Yu5tiqX9og 2 weeks ago

  • Solved

A strange problem on adding a new mailadress when using new Account Hub

Hello, i have three PCs with installed Tunderbird. On one of them i want to add a new mail-account. If i follow the instruction here: [https://support.mozilla.org/de/kb/a… (read more)

Hello, i have three PCs with installed Tunderbird. On one of them i want to add a new mail-account. If i follow the instruction here: [https://support.mozilla.org/de/kb/automatisch-konto-konfigurieren#thun...], it leads to an input mask (not a Tab!!!), where i can enter an account-name and the mail-address. Clicking on Continue some automatic search is started but never stops (=> screenshot).

As i tried to do it several times now and tried to find other solutions, red instruction etc., i write now. Also: Im not sure if it is a bug.

I already mentioned in the beginnig: I have three PCs here. I used one of the others compare, wehere it works as described in the documentation (not an input-mask, but a Tab). So the probem occurs only on this PC, not on the other. Systems: Not working on win11 Thunderbird 144.0.1 (64-Bit) Working on win10 Thunderbird 144.0.0esr (64-Bit)

Regards, Frank

Asked by rg29 2 months ago

Answered by Yu5tiqX9og 2 months ago

  • Solved

After decades of TBird use, I cannot create a new account in v140!?

As my subject states, I am a long-time TBird user - not a wizard or expert, but technically savvy. Now ... with version 140.0.1esr (64-bit), I cannot create a new account… (read more)

As my subject states, I am a long-time TBird user - not a wizard or expert, but technically savvy. Now ... with version 140.0.1esr (64-bit), I cannot create a new account as easily as I once did on prior versions.

To be clear, my policy has always been to create new accounts for "A, B, C, and D" for each new year like what you see, left to right, in "Image-1." That has made it the easiest for any research about prior received or sent messages.

Attempting to do that now doesn't work. I put info in every panel; I setup for POP3 and enter a new password; then click Continue and get the message you see, left to right, in "Image-2."  :-(

I could really use some specific, successful advice ... PLEASE!  :-)

I realize this is a lousy day for advice!!  :-(

Asked by TimG 2 weeks ago

Answered by TimG 2 weeks ago

  • Solved

the downside of syncing

I'm retiring!!! I have my personal gmail account on Thunderbird (it's IMAP) on my work PC. I want to delete that account, BUT I want my personal emails -- past and presen… (read more)

I'm retiring!!! I have my personal gmail account on Thunderbird (it's IMAP) on my work PC. I want to delete that account, BUT I want my personal emails -- past and present -- to stay on the gmail server. Is this possible?

Asked by cwooden 2 weeks ago

Answered by david 2 weeks ago

  • Solved

Thunderbird has decided to spell my name wrongly after automatic transfer to a new computer.

I have just transferred my Thunderbird email data to a new computer. Now in the listing of emails received it shows my name wrongly spelt. I can't find anywhere in my tra… (read more)

I have just transferred my Thunderbird email data to a new computer. Now in the listing of emails received it shows my name wrongly spelt. I can't find anywhere in my transferred account settings where this spelling mistake actually occurs. It is the kind of mistake that a native speaker of English would make when they see my name. How can Thunderbird have made this mistake in a completely automatic transfer? Disturbing and unnerving. Is this AI deciding that I spell my own name wrongly maybe? Please help if you can.

Asked by bergischestrasse 2 weeks ago

Answered by david 2 weeks ago

  • Solved

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account.

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.co… (read more)

WHAT CAN I DO IF THIS MESSAGE APPEAR WILL SYNCING MY ACCOUNT AND OPENING IT :Sorry. We’ve locked your account. The confirmation email we sent to ⁨enta3ommry@gmail.com⁩ was returned and we’ve locked your account to protect your ⁨Firefox⁩ data.

If this is a valid email address, and we can help unlock your account.

Asked by Geochemist Alexandria 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Thunderbird: adding google oauth account fails

Attempting to add a gmail oauth account in TB fails authentication using verified account password. (The account requires two-factor authentication using an authenticator… (read more)

Attempting to add a gmail oauth account in TB fails authentication using verified account password. (The account requires two-factor authentication using an authenticator app, but haven't tried that as a password) I have removed the account from TB, and the saved passwords for the account. I then added the account back to TB but get the same "Failed authentication" notification without any opportunity to register a new password. I can not find a cookie to remove and retry the process.

Asked by traveler4370 1 month ago

Answered by traveler4370 1 month ago

  • Solved
  • Archived

Missing folders

Problem: I installed thunderbird and added my employer's account. I used IMAP and ideally Exchange should be used. The problem is that I only have one folder. I have inbo… (read more)

Problem: I installed thunderbird and added my employer's account. I used IMAP and ideally Exchange should be used. The problem is that I only have one folder. I have inbox, but I have no other folders.

Bug: From what I understand, this issue is known.

Question: Does anyone have any idea what time horizon it will take to use Exchange with Thunderbird?

Asked by jpv802-frfx 11 months ago

Answered by DavidGG 11 months ago

  • Solved

removed my gmail address from thunderbird get an extremly disturbing pop-up

I have 4 accounts on Thunderbird, one is a Gmaill account After I deleted the gmail adress, every time I open Thunderbird i get a pop-up which says: Log In (Pls see attac… (read more)

I have 4 accounts on Thunderbird, one is a Gmaill account After I deleted the gmail adress, every time I open Thunderbird i get a pop-up which says: Log In (Pls see attached screen-dump) When I push the "NEXT" button i get a 404 error message. Note the topline which says Indtast log in information for “navn”@gmail på apidata.googleusercontent.com, However it say this site does not exist. I have searched and removed all references to the gmail address. I have tried to reinstall my email address again but is refuses and says that gmail server is active Can anybody kelp please as my domain one.com cant help me.

Arne Essa Madsen arne@aem-e.com

Asked by arneessa 3 weeks ago

Answered by Arne 3 weeks ago