• Solved

When will Mozilla add Grok to its list of AI Chatbots

Mozilla currently allows a user to select an AI Chatbot to use in the updated sidebar. The choices are limited to Anthropic Claude, ChatGPT, Google Gemini, Le Chat Mistra… (read more)

Mozilla currently allows a user to select an AI Chatbot to use in the updated sidebar. The choices are limited to Anthropic Claude, ChatGPT, Google Gemini, Le Chat Mistral and Microsoft Copilot. When will Mozilla add Grok to this list of choices?

Asked by ge-marble 5 hours ago

Answered by Denys 3 hours ago

  • Solved

WHY can I no longer get my Gmail to appear in my Firefox browser?

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I … (read more)

I suddenly can no longer get my Gmail to appear in my Firefox browser. (I CAN get to +use Google.com, but when I try to go to https://mail.google.com/mail/u/0/#inbox", I just get a blank white page.) I did not (to my knowledge) change any settings or have some strange thing happen. Please help!

Asked by ECW 1 day ago

Answered by ECW 9 hours ago

  • Solved

version 148 does not have refresh firefox option

Using 148 on Debian trixie I do not see the option for "refresh browser"? https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Does it still ex… (read more)

Using 148 on Debian trixie I do not see the option for "refresh browser"?

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Does it still exist or is there an alternative ?

Asked by natalkalyu 3 days ago

Answered by natalkalyu 10 hours ago

  • Solved

Account no longer shows up in folder pane

Running Thunderbird 140.6.0esr in Windows 11. This afternoon I found that one of my three accounts no longer shows up in the folder pane, though it still appears normall… (read more)

Running Thunderbird 140.6.0esr in Windows 11. This afternoon I found that one of my three accounts no longer shows up in the folder pane, though it still appears normally in the account settings tab. I can still send mail from it, but can't receive any. The other two accounts appear in the folder pane as usual and can send and receive normally.

Any help getting the account back into the folder pane would be appreciated. -- tralfaz

Asked by tralfaz 3 weeks ago

Answered by david 3 weeks ago

  • Solved

Thunderbird recently started running very slowly.

I have used Thunderbird for many years and and have loved it. However, recently my "Local Folders Inbox" have been extremely slow (deleting emails, reviewing an email, et… (read more)

I have used Thunderbird for many years and and have loved it. However, recently my "Local Folders Inbox" have been extremely slow (deleting emails, reviewing an email, etc.). I have tried every suggestion that I have found without any change: reducing emails in the folder (down to about 75 remaining), compacting and repairing the folder, deleting and rebuilding all of the msf files and global database, disabling all addons, empty trash and junk, clear the cache, disable hardware acceleration, exclusion in antivirus, etc. It has become very frustrating. Any suggestions would be greatly appreciated.

Asked by jdmaatman 1 week ago

Answered by TonyN 13 hours ago

  • Solved

Repeated request for Google login for calendar

For the last two days, every time I start Thunderbird, a pop-up requests me to log in into Google Calendar. I have followed what little advice I can find: Unsubscribed/… (read more)

For the last two days, every time I start Thunderbird, a pop-up requests me to log in into Google Calendar. I have followed what little advice I can find:

  • Unsubscribed/deleted all calendars
  • Deleted all Gmail Accounts
  • Deleted all saved passwords, and re-entered them only for my current email accounts.

How do I get rid of this irritating and unnecessary pop-up? I have updated to v128.14 but the problem persists.

Thanks in advance.

John

Asked by john1197 18 hours ago

Answered by Matt 14 hours ago

  • Solved

Why aren't copies of some messages saved in "sent"?

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box: "access error… (read more)

On more than one occasion I get the following message after sending an email. I'm told that a copy of my outgoing email has not been saved in the sent box:

"access errors. You can retry or save the message locally to Local Folders/Sent-aidan@clockwork1.plus.com."

Is there any way that I can overcome this issue and have a copy saved automatically, please?

Asked by aidan2 2 days ago

Answered by aidan2 2 days ago

  • Solved

How to recover an old account sync after everything disappeared?

My computer crashed and after restarting I have lost my account data including profiles, history, bookmarks, extensions, open tabs, etc. I have tried the basic methods s… (read more)

My computer crashed and after restarting I have lost my account data including profiles, history, bookmarks, extensions, open tabs, etc.

I have tried the basic methods suggested online like looking for hidden profiles, finding a folder for old Firefox data on the desktop, restoring from apparent backups that are meant to be there, etc. The account should have been logged in all this time and had sync on, which is not working... but should there be some sort of sync history I can restore from? Or a local backup from somewhat recently?

Thank you

Asked by brad.d 16 hours ago

Answered by brad.d 16 hours ago

  • Solved

Our systems have detected unusual traffic from your computer network

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network… (read more)

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Asked by Runky Rodo 1 month ago

Answered by Denys 1 month ago

  • Solved

Not enough disk space to download new messages - error msg. Suggestions to fix this do not work.

I receive the following error message: Not enough disk space to download new messages. Try deleting old mail, emptying the Trash, and compacting your mail folders and the… (read more)

I receive the following error message: Not enough disk space to download new messages. Try deleting old mail, emptying the Trash, and compacting your mail folders and then try again.

I get the message when I want to download new emails. The suggestions to fix the problem DO NOT WORK. I cannot compact, the Trash is empty and I know there is GB's of space on my C: drive, which contains all Windows software. What to do?

Asked by Yachtvaarwel Jakro 1 day ago

Answered by Matt 1 day ago

  • Solved

All Mail folder in my Thunderbird appdata ImapMail folder still holds all deleted messages

I am using Protonmail with Thunderbird. In my Protonmail web account there is nothing in ANY folder but the very few I am currently keeping, including All Mail. The same … (read more)

I am using Protonmail with Thunderbird. In my Protonmail web account there is nothing in ANY folder but the very few I am currently keeping, including All Mail. The same folders and messages are represented in Thunderbird folders. However, in C:\Users\username\AppData\Roaming\Thunderbird\Profiles\wiu0xbpg.default-release\ImapMail\127.0.0.1, the All Mail folder contains all previous messages, including deleted messages, are still present. When I delete a message, I want it deleted. As can be seen in the attached image, All Mail is very large whereas all other folders are very small. 1. How can this be cleaned up? 2. How can this be prevented in the future? Thanks for any direction in this matter.

Asked by harleykj2 1 day ago

Answered by harleykj2 1 day ago

  • Solved

integration de mail infomanik dans thunderbird

j'ai ajouté à thunderbird mon compte de messagerie infomaniak . l'intégration s'est faite correctement, mais je ne peux pas envoyer de mail à partir de thunderbird infoma… (read more)

j'ai ajouté à thunderbird mon compte de messagerie infomaniak . l'intégration s'est faite correctement, mais je ne peux pas envoyer de mail à partir de thunderbird infomaniak sauf si je remplace le serveur sortant mail.infomaniak.com par smtp.gmail.com. quelqu'un sait ce qu'il se passe?

Asked by gerardcauquil1 4 weeks ago

Answered by sfhowes 4 weeks ago

  • Solved

Can't get into Laptop Mozilla

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when ent… (read more)

I created a Primary Password for the Firefox on my Laptop. I must have written it down incorrectly because Laptop Firefox doesn't recognize the Primary Password when enter it.

Since Laptop Firefox doesn't recognize my Primary Password, I am unable to log into any websites *on my Laptop*. Even if I enter the user name & password manually (vs. trying to use the saved passwords), the Laptop Firefox just asks for the Primary Password.

I am able to access my Firefox account on my Desktop PC and my phone. All three of the devices (laptop, phone, desktop) were being synced, but I turned off the sync when this problem began.

I have read on the Mozilla site that if I have forgotten the Primary Password, then I can "reset" it, however this means I will lose all of my user names and passwords.

I have also read that if I have forgotten my *Account Password*, then I can use my Recovery Key to reset it. >>Can I use my Recovery Key to reset the Laptop Firefox *Primary Password* without loss of data?

I found the place to reset the Laptop Primary Password, but did not click it because I was afraid everything would be deleted when I clicked "Reset".

>>If my Recovery Key cannot help me reset the Laptop Primary Passwor, does that mean I will lose the user names/passwords for the entire account across all of my other devices (phone, desktop PC)

>>If I Uninstall/Reinstall the Laptop Firefox App, would that eliminate the Laptop Primary Password requirement? In other words, if I did a fresh reinstall of the Firefox app on my Laptop, & then tried to log into my Laptop Firefox account, would it still ask for Primary Password?

Thank you for reading all of this. Kristin

Asked by Kristin 6 days ago

Answered by Paul 6 days ago

  • Locked

T-bird not downloading emails (locked duplicate)

I can send but not received emails from my several accounts. I know there's email on some, as I can see and read them with Mailwasher. I have noticed previous posts here… (read more)

I can send but not received emails from my several accounts. I know there's email on some, as I can see and read them with Mailwasher.

I have noticed previous posts here with the same problem, but I haven't seen a viable solution. (I'm on a new computer since last week.)

Asked by Kami Scott 1 month ago

Last reply by christ1 1 month ago

  • Solved

The certificate for imap.googlemail.com does not come from trusted source

Running Thunderbird 140.8.0esr 64bit Windows 11 Home, v25H2 932GB storage 32GB ram i7-13700k Recently, I've started getting the following message every time I launch T… (read more)

Running Thunderbird 140.8.0esr 64bit Windows 11 Home, v25H2 932GB storage 32GB ram i7-13700k

Recently, I've started getting the following message every time I launch Thunderbird: "The certificate for imap.googlemail.com does not come from a trusted source."

Digging into details I get: "you are about to override how Thunderbird identifies this site" "Location: imap.googlemail.com:993" "This site attempts to identify itself with invalid information" "Unknown Identity. The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature."


Digging deeper into the certificate I find the issuer is Bitdefender who I use for antivirus and VPN. However, the VPN shows no effect when enabled or disabled. The validity period is 2 Feb 2026 to 27 Apr 2026

l can get email, but cant send it. Is Bitdefender at fault?

I'm stumped. What should I do???

Asked by WEBCRUISING016 1 day ago

Answered by WEBCRUISING016 1 day ago