• Solved

New version 128 updates to 131

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten… (read more)

Good morning, I had asked a question early on Saturday, but was unavailable the rest of the weekend so just now responding to associate Corey Bryan's answer. I had gotten a message that I am using an unsupported version and they recommend downloading the latest stable version.

He said it appears that I'm on the "Release" channel and most likely want to be on the ESR channel. I also mentioned that I am a cave-man when it comes to anything computer and am very skittish about making any changes as I don't how to straighten out any errors that might occur.

He asked me where I installed Thunderbird from and the answer is that I don't know. It was an IT guy that did it many years ago.

So I guess my questions are, if I've been using this version for years, do I need to or should I update it? If so, if I click on the latest stable version of Thunderbird, will that change anything on my computer, aside from getting the newer version of T-Bird? And will my e-mails in Thunderbird look any different?

Thanks very much for the help. Tony

Asked by manziman2018 2 months ago

Answered by manziman2018 2 months ago

  • Locked

Activating my card

duplicate of /questions/1478265 thread How do I activate my United Health card I was trying to activate it I don't know if it's already activated or I still have to acti… (read more)

duplicate of /questions/1478265 thread

How do I activate my United Health card I was trying to activate it I don't know if it's already activated or I still have to activate it

Asked by Richard Kline 2 hours ago

Last reply by Richard Kline 2 hours ago

  • Solved

updates disabled by your system administrator

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.… (read more)

So I need to update my Firefox Browser to 128 BUT somehow "Updates disabled by your system administrator." and as I am the only user I have never set up an administrator.

So I have had a look and I don't understand most of what I am reading.

So about:policies.... DisableAppUpdate true So how do I change that? I have looked at Reg Editor but have no idea what I am looking at.

It took me a long time to update to Firefox 121 because I did not like some of the changes Mozilla did to it like spacing between Bookmarks in the dropdown so to update again is a big thing for me. Attached as much as I think is relevant. Any help will be much appreciated.

Asked by phillstroud 8 hours ago

Answered by jonzn4SUSE 8 hours ago

  • Locked

Recovery for my email

Hello, When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in o… (read more)

Hello,

When I try to access my email via Mozilla's inbox it says that the password is failing. I have tried to create a new password but no emails are able to come in or get sent. I would like assistance in account recovery as I have had the account for at least 20 yrs it is thunderbird not mozilla

Asked by ray slish 11 hours ago

Last reply by Wayne Mery 6 hours ago

  • Solved

My open tabs are on second firefox window and I cannot select it as the current window

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would st… (read more)

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would still be there. Then they started going missing, so I started using the menu option to exit the browser. The tabs still went missing.

Then I noticed the square icon button on the extreme left and have discovered that Firefox has different windows, and that one of them (see attached image) has all my tabs in it, while the current window does not.

I cannot change Window 2 to be the current window. There is no obvious function on the page, nothing in settings and google is useless - I just get pages of discussion of how to tab between different apps on the desktop.

How do I make Window 2 the current window? See image.

Thank you

Asked by Mike Ranson 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

135.0a1 youtube black screen with audio

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends ve… (read more)

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends verticaly and get more light color) and back to grey state.

I tried remove all addons, clear cookies and private windows. Also previewr of video rly buggy and just spams images(?)

Asked by kostan-sasha 1 day ago

Answered by TyDraniu 1 day ago

  • Solved

Lost My Old Emails when Switching Computers

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and i… (read more)

I started using Netscape Email in 1996. Moved to Tbird. I have archived emails by year going back to 1996 on my old desktop PC (Win 10). I bought a new PC (Win 11) and installed Tbird. I entered my email account info into Tbird and started receiving emails. I then followed the instructions for moving the Tbird emails from the old computer to the new. (I went to Troubleshooting Info on the old computer, opened the Profile Folder, went up to the Thunderbird folder, copied it to an external hard drive, and pasted it in the same place on the new computer.)

I opened Tbird, the archives folders do not show up. I looked in the Profile Folder, and I have three profiles. (I tried pasting twice.) A picture is attached. The old computer only shows the top one (59t8...).

How do I get my archived folders back, or how do I have Tbird on the new computer use the profile on the old one?

Thanks, - Andy

Asked by ALS 19 hours ago

Answered by david 17 hours ago

  • Solved

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 14 hours ago

Answered by TyDraniu 13 hours ago

  • Solved

Help with recovering saved bookmarks under my username?

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to … (read more)

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I'd love to get back these bookmarks--a treasure trove of resources gathered over 9 years. Any help greatly appreciated!

Asked by kpullar 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

Spellchecker not working in Protonmail - they say it is a Firefox problem

I use Protonmail - a web-based email app. They do not provide spellchecking, but say that the Firefox spellchecker should work in their email composer (it used to work s… (read more)

I use Protonmail - a web-based email app. They do not provide spellchecking, but say that the Firefox spellchecker should work in their email composer (it used to work so for me!) but, despite having Settings/General/Spellchecker ticked, and a dictionary (GB) selected (and, I see, the spellchecker working in this dialogue box) it is not working in the Protonmail composer.

Help!!

Asked by Andrew Corser 17 hours ago

Answered by jscher2000 - Support Volunteer 17 hours ago