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  • Solved

Using 2FA Firefox codes on 2 different apps

Hi! So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm … (read more)

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Asked by winstonchiang2003 7 hours ago

Answered by cor-el 5 hours ago

  • Solved

Accessing Gmail

I used to have no problem accessing gmail until they stopped allowing less secure app access. Every since then whenever I tried to access my gmail accounts with Thunderbi… (read more)

I used to have no problem accessing gmail until they stopped allowing less secure app access. Every since then whenever I tried to access my gmail accounts with Thunderbird I get the message "Authentication failure while connecting to server imap.gmail.com". I have done research and made sure I have all the correct settings regarding OAuth2 and cookies and whatever in both Gmail and Thunderbird. But I have never been able to get it to work.

Then suddenly out of the blue I get this login screen for Google that opens in a new Thunderbird window that I haven't seen before. I mean I hadn't even upgraded or restarted Thunderbird for a very long time and it's just been opened in the background working away. So who knows what happened to make that appear. In any case, after I logged into my Google account using that Thunderbird window, and went through the million security notifications from Google about it, I was actually able to access my Gmail account at last.

The trouble now is that I have several Gmail accounts. And I can only access one this way. The others still give me that authentication error. I have checked to make sure that all account settings are exactly the same, and they are.

What can I do to get my other Gmail accounts working in Thunderbird? Is there anyway I can trigger Thunderbird into giving me that Google login windows for my other accounts?

Asked by firefox2338 3 days ago

Answered by Stans 2 days ago

  • Solved

Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (read more)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 6 days ago

Answered by cor-el 6 days ago

  • Solved

Is it possible to have multiple policies.json files?

Hi, I have a policies.json file that acts as a white list for me (black listed all urls and then white listed needed urls). I was wondering is it possible to create a s… (read more)

Hi,

I have a policies.json file that acts as a white list for me (black listed all urls and then white listed needed urls). I was wondering is it possible to create a second .json file that will act as a black list. I want to give access to a partial admin. user to the policy.json file to be able to edit the file and add websites if needed but I want a another black list running as well to block out specific websites (this one the partial admin. will not have access to).

So to start off the first question would be is firefox only limited to one .json file for policies or can you have multiple .json files (I want to call the second file blacklist.json)? Btw I use Debian and Firefox-esr.

Thanks.

Asked by MozillaFirefoxMan 6 days ago

Answered by MozillaFirefoxMan 6 days ago

  • Solved

Firefox Policies

We try to deploy Extension Management Settings via GPO. Goal is to allow only whitelisted extensions, but don't block themes, dictionaries and locales. Below find the J… (read more)

We try to deploy Extension Management Settings via GPO.

Goal is to allow only whitelisted extensions, but don't block themes, dictionaries and locales.

Below find the JSON-settings deployed to the client, which should allow all themes and whitelisted extensions. Unfortunately this blocks everything except whitelisted IDs. See example screenshot with error-message, when trying to install a theme. We don't want to whitelist locales or themes, they should be still allowed for installation.

What I'm doing wrong? - Thanks for your feedback.

##############
{
"*": {
"installation_mode": "blocked",
"allowed_types": ["theme"]
},
"uBlock0@raymondhill.net": {
"installation_mode": "allowed"
},
"jid1-ZSMfwe4lCAw9oQ@jetpack": {
"installation_mode": "allowed"
}
}

Asked by Mario.Daub 1 week ago

Answered by Mike Kaply 1 week ago

  • Solved

FINALLY! Solved my cannot send problem,but the solution makes me nervous.

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted inse… (read more)

Hello: Last time before today when I sent email was 23Oct 21! What fixed it was setting the outgoing server settings to "Authentication method: Password transmitted insecurely,and Connection security: none. I got a pop-up asking for my password,and my email was sent normally. My reason for posting this is to ask if this outgoing server setting is safe to use. I haven't tried this solution before,as I am very security conscious. I am attaching a pic of the settings. Thanks!

Asked by Newbeak 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

email password not accepted

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn… (read more)

A week ago Sky forced me to change my password for geoff.bellx@sky.com. I made the change successfully but when I start TB it asks for a password (as expected) but doesn't accept the new one, returning message: Sending of password for user geoff.bellx@sky.com did not succeed. Mail server pop.tools.sky.com responded: [SYS/TEMP] Server error - Please try again later.

I can access my messages using Sky's webmail, so the change has been applied. However the webmail offering is awful and I want TB back.

I have looked through many of your existing Qs and As but can't find any which help. Can you please advise a way forward, Thank you

Asked by GeoffB 1 week ago

Answered by Toad-Hall 1 week ago

  • Solved

Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

As a website owner, prevent firefox VPN modal from appearing on our page.

Hello, I am a developer on an emergency intervention hotline for sexual assault. Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See… (read more)

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?


I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Asked by lordpidey 1 week ago

Answered by Paul 1 week ago

  • Solved

Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

Fedora 38 FF 112.0.1

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which … (read more)

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Asked by scm999 3 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Why is Thunderbird connecting this huge list of servers?

Checking the servers and domains that are connected by ThunderBird was a horrifying experience: incoming-telemetry.thunderbird.net aus.thunderbird.net thunderbird-settin… (read more)

Checking the servers and domains that are connected by ThunderBird was a horrifying experience:

incoming-telemetry.thunderbird.net aus.thunderbird.net thunderbird-settings.thunderbird.net live.thunderbird.net services.addons.thunderbird.net versioncheck-bg.addons.thunderbird.net versioncheck.addons.thunderbird.net

location.services.mozilla.com


Are you crazy?!? Totally?


I am using Mozilla products for PRIVACY and SECURITY !

I don't want to be collected for telemetry and location! And also for nothing else that is not ESSENTIAL for using the App!

1) Please explain for which reason any and all of the above servers get connected Esp. what is "aus" for and "live"? What does the "settings" host is used for? Why are there 2 "versioncheck" servers?

2) Please FIX this list by removing any and all statistic-collectors like for telemetry and locations! And also by removing other, non-essential hosts!

Thanks!

Asked by onlywebmail.2011 2 weeks ago

Answered by Wayne Mery 2 weeks ago

  • Solved

connecting thunderbird to microsoft 365 email account

I have upgraded to the Microsoft 365 Business Professional email service which should allow me to continue with Thunderbird, now that basic authentication is no longer su… (read more)

I have upgraded to the Microsoft 365 Business Professional email service which should allow me to continue with Thunderbird, now that basic authentication is no longer supported.

I have enabled Exchange settings. Also, POP/IMAP and SMTP are authorized in the MS 365 account, and those setting are correct in T-Bird. From within Thunderbird, a login screen for the MS 365 email account is generated when T-Bird attempts to log in to the server, but the log in just takes me to the server page in the browser.

This help article https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 advises that Thunderbird may need to be authorized. I followed the link, but was not able to make it work.

Given the following provided link, what is to be used for {tenant-id} ? https://login.microsoftonline.com/{tenant-id}/adminconsent?client_id=9e5f94bc-e8a4-4e73-b8be-63364c29d753

Any other advice? Thank you very much!

Asked by mgedde 2 weeks ago

Answered by mgedde 2 weeks ago

  • Solved

Still requesting password for Gmail, even after exceptions

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had do… (read more)

We have set up exceptions for mail.google.com and accounts.google.com in Settings. Yet, Gmail is still asking for passwords to log in and saving them. I thought I had done all it would take to have Gmail remember them. Am I missing something?

Also, we cleared cache.

Thank you, Meg

Asked by bifrostfarms1 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

firefox 114b5 does not save form data

Firefox 114b5 does not remember form history. I have tested two different websites. I have form history enabled - see attached browser_settings.png. Attached is a screen… (read more)

Firefox 114b5 does not remember form history. I have tested two different websites.

I have form history enabled - see attached browser_settings.png. Attached is a screenshot of the moz_formhistory table in the formhistory.sqlite file.

What do I need to do to enable form history on all websites?

Asked by mwestout1 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

JavaScript disabled in temporary extension (developed by me)

In about:config javascript.enabled = True I didn't change any settings there. If I place, for example, " "options_ui": { "page": "settings.html", "open_in_t… (read more)

In about:config javascript.enabled = True

I didn't change any settings there.

If I place, for example, " "options_ui": {

   "page": "settings.html",
   "open_in_tab": true
 },"

in the manifest.json of the extension, it does open the settings.html page as intended. Problem is that no JS script on settings.html works, be it if it's inline HTML or as a separate file (I tried separate file, as I thought it might be a security thing).

I mean even simple JS such as console.log or

"<button onclick="showPopup()">Show Popup</button>

   <script>
       function showPopup() {
           alert('Hello! This is a popup.');
       }
   </script>"

Other actually installed extensions - their JS on settings pages runs.

I also tried running settings.html as a popup, and I succesfully done so, it's just that once again JS didn't work...

I'm at my wits end, I have googled, I have chatted with the ChatGPT, took me hours thinking it was something wrong with my code... I'm actually making something useful, never done before (it reads out youtube subtitles via TTS, providing ability to still hear original sound, its emotions, no need to look at the screen and it's also a passive language learning type of thing), and it works, it's just that setting page's JS, which I think I need to allow users change speed of TTS and volume of the TTS

Asked by conrad.rzuc 3 weeks ago

Answered by conrad.rzuc 2 weeks ago

  • Solved

Cloudflare

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my… (read more)

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my browser is out-of-date. This was particularly embarassing when I was trying to buy tickets for a concert recently and was unable to access the venue's online payment system.

It may be that Cloudflare is confused because I occasionly use an older version of Firefox (52.9.0 32-bit) with an earlier version of Windows. How can this issue be resolved so that Cloudflare does not block legimate access to websites when I am using the most up-to-date version of Firefox?

Asked by SiriusB 4 weeks ago

Answered by SiriusB 4 weeks ago