Showing questions tagged: Show all questions

Recover old profile when all profile files are removed

I use Firefox daily, and I use Sync to save my profile. Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile file… (read more)

I use Firefox daily, and I use Sync to save my profile.

Today I had to reinstall Windows for some reason, therefore I had to reinstall Firefox entirely. The profile files were lost in the process, and when I connected with Sync, Firefox installed all the extensions I had before, but it didn't fetch the bookmarks. Like many people, I have hundreds of links in my bookmarks, and I'd like to get them back. Profile files are not here, and Sync couldn't find them? Is there a place where I can see all previous Sync saves so that I can get an old backup (even if it's a backup from days or weeks ago)?

Asked by pierstoval 6 days ago

Last reply by cor-el 6 days ago

Bookmarks and passwords disappeared

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and… (read more)

My issue is a bit difficult to explain. When I downloaded Firefox on a new computer, I signed in using my gmail account email and password. I created many passwords and bookmarks. I wanted to sync my phone and laptop to this account but I already had an account on my laptop. My new computer all of a sudden notified my that my log in was disconnected. I signed back in to my account and now it is only showing my bookmarks and passwords that were on my laptop and not my new computer. I only want the things I have added to my new computer and not what was on the laptop. How to I retrieve the bookmarks and passwords that I had set up prior to Firefox disconnecting me?

Asked by treysnyder27 1 week ago

Firefox Android Phone Unlock Firefox Password

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank yo… (read more)

I have a new Android cellphone and my Unlock Firefox Password did not transfer to my new phone. How do I set a new Unlock Firefox Password. I'm so frustrated. Thank you for any help you can give.

Asked by MCMarriott 1 week ago

Last reply by cor-el 1 week ago

saved passwords error

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwo… (read more)

Hello, thank you for firefox team support. Yesterday I saved auto log-in password on firefox browser preferences tab, but it doesn't match on web site. I used same passwords two times, both discurrected. Could you help this problem?

Asked by qwerty405489 1 week ago

Last reply by qwerty405489 1 week ago

iPad tabs not showing in other devices in synced tabs

I logged in my mozilla acount on firefox on iPad and enabled sync. I can now see the iPad on the synced devices in my other devices (android and linux). In my iPad I can … (read more)

I logged in my mozilla acount on firefox on iPad and enabled sync. I can now see the iPad on the synced devices in my other devices (android and linux). In my iPad I can see all synec tabs from other devices.

However, my iPad tabs don't show up in the synced tabs of the other devices. I can't see them in the synced tabs in the sidebar OR in the my account section (clicking my avatar in the toolbar OR clicking my email under the hamburguer menu in desktop NOR in my android in the synced tabs tab of the tabs sheet.

iPad 7th gen, iPadOS 16.3.1, FF Daylight 29.2 (3120)

Desktop Fedora 38 Gnome 44.1 FF 113.0.1 (rpm)

Android Samsung A52s 5g Android 13 FF 13.2.0

Asked by maxlinworm 1 week ago

fresh Linux/Firefox install - won't sync Addons

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox accou… (read more)

Fresh install of Kodachi Linux 8.27, added Firefox straight away. New version is supposed to Sync automatically I guess, but it doesn't. I'm logged in to my Firefox account, I got all my bookmarks and synced tabs, but no extensions. This worked fine changing OS's in the past, including moving to Kodachi, Ubuntu, Kali, or Debian, or different versions of Windows. Suddenly Firefox should Sync itself, and it doesn't. How do I get all my extensions back? I had an easy 50 or 60 extensions, and there is no possible way I'm going to reinstall 50 different addons, assuming I could possibly remember what they all were...

Any help (WITHOUT reinstalling every single one)?


Eric

Asked by Anonymous 1 week ago

Last reply by cor-el 1 week ago

  • Solved

unable to find the browser signin option

Hello Team, On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine. Kindly advis… (read more)

Hello Team,

On the Firefox browser I am unable to find the option where in I can log in to my account so that I can sync my passwords from the old machine.

Kindly advise.

Regards

Sanjai

Asked by Sanjai 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

6 digit code

I attempted to add sync. It sent me a code I entered it. Error. I did it twice. New code. Error

Asked by drained 1 week ago

What directories in Windows store Profile/Sync data?

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing fo… (read more)

I am using Firefox Developer Edition in a work environment that only saves directories between weekly restarts by explicitly managed rules. As a result of some missing folders from my weekly restarts, I need to sign in to my Firefox account and enable sync each week. Currently my machine retains the %APPDATA%/Mozilla and %LOCALAPPDATA%/Mozilla directories + children.

What other directories are needed by Firefox Developer Edition in Windows to retain the user profile/syncing, et. al.?

Thank you for your time!

Asked by jordwms 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Browser history is sync and cannot be seen per device.

I need to search a site that I saw on my Ipad, I dont search much on my Ipad so I know that I will find it there, cant remember the name but I know is there. The problem … (read more)

I need to search a site that I saw on my Ipad, I dont search much on my Ipad so I know that I will find it there, cant remember the name but I know is there. The problem is that Firefox Sync puts everything together, Phone, Desktop and iPad. Any idea on how to see the History per Device?

Asked by ABaldetti 1 week ago

  • Solved

Windows Firefox won't sync with Android and vice versa no matter what

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms.… (read more)

The title pretty much sums it up. I even tried drastic measures such as logging out then completely uninstalling Firefox and removing any leftover data on both platforms. After reinstalling and connecting to the Firefox account they will sync with previous data but any new data I add on Windows won't show up on Android and vice versa. I also obviously tried forcing a sync manually... I really wish I didn't have to switch to another password manager any help would be greatly appreciated! :)

Asked by GoldenSW 5 months ago

Answered by GoldenSW 5 months ago

Firefox synchronised my data with another account

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged… (read more)

I was re-installing my wife's computer and needed access to her passwords - so logged out of my firefox account and into hers on my computer to access them. I then logged back out and when her computer was re-installed, logged into firefox with her account on her computer.

Her account on her computer now contains all of my data, and none of mine. How do I fix this and recover her data?

Asked by jon129 2 weeks ago

Last reply by Dropa 2 weeks ago